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Support analyst • usa

Last updated: 2 days ago

Support Analyst

Moraine Valley Community CollegePalos Hills, IL, US
Full-time

Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems.As part of the USS Technical Team, this position will assist in main... Show more

Support Analyst

Akaasa TechnologiesJersey City, NJ, United States
Full-time
Quick Apply

FCC KYC Support Analyst</p> <p class="elementtoproof">Client: SMBC</p> <p class="elementtoproof">Location: Jersey City, NJ (Remote)</p> <p class... Show more

Support Analyst

Avion SolutionsHuntsville, Alabama, US
Full-time
Quick Apply

This position is located in Huntsville, AL.Provide full-time Systems Engineering and Technical Assistance (SETA) support to government program offices.Plan, organize, and lead meetings, including p... Show more

Credit Support Analyst

JPMorgan Chase Bank, N.A.Columbus, OH, US
Full-time

Are you ready to accelerate your career and join a dynamic, growth-focused team? As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at the heart o... Show more

Support Analyst

Sierra InteractiveUS
Remote
Full-time
Quick Apply

Sierra Interactive is a leading real estate SaaS platform helping agents, teams, and brokerages across the U.Our products help customers generate more leads, close more deals, and operate more effi... Show more

Technical Support Analyst

Sunbird Software Inc.Sioux Falls, SD, US
Full-time
Quick Apply

Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to... Show more

Technical Support Analyst

Irium - MexicoElkin, NC, US
Full-time
Quick Apply

Elkin - North Carolina , USA Salary Range: $62.Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor’s degree in Computer Information Syste... Show more

Support Analyst

LogistiVIEWCary, NC, US
Full-time
Quick Apply

Do you have a passion for technology and optimization?.Do you want to join a growing company with the same passion?.At LogistiVIEW we deliver intelligent Warehouse Execution Systems to automate the... Show more

Production Support Analyst

Advisor GroupLa Vista
Full-time

Advisory Consulting Opportunity in Financial Services.Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339.La Vista:12325 Port Grace Blvd, La Vista, NE 68128.Scottsdale: 18700 N Hayden Rd... Show more

Support Analyst

N. Harris Computer Corporation - USAArizona,Remote
Remote
Part-time

Handle support calls or tickets.Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.Exercise sound professional j... Show more

Customer Support Analyst

Talan Products Inc.Cleveland, OH, United States
Full-time

The Customer Support Analyst plays a critical role in supporting customer satisfaction, operational accuracy, and continuous improvement through a blend of data analysis, order processing, and cust... Show more

Support Analyst

Tata Consultancy ServicesCanton, MA
Full-time

Must Have Technical/Functional Skills •Experience in working on Clinical, EDI, Claims •In deep knowledge in Healthcare Payers system •Experience in working on UM & CM clinical system •Experience in... Show more

Support Analyst

Insteel IndustriesCorporate, NC, US
Full-time
Quick Apply

Support Analyst Position Snapshot This role responds to inquiries, service requests and outages for the organization’s technology and computer systems, including all hardware and software, an... Show more

System Support Analyst

Manifest SolutionsColumbus, OH, United States
Full-time

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.Identi... Show more

Application Support Analyst

Business Centric TechnologyIrving, TX, United States
Permanent
Quick Apply

If you enjoy solving problems, collaborating with business and technical teams, and making a real impact, this role is for you! The Application Support Analyst will be at the center of critical sys... Show more

Sales Support Analyst

Dow JonesHouston, USA
Full-time

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and liv... Show more

:Contract Support Analyst

AA2ITRichardson, TX, United States
Full-time

Pay Rate: $28-30/HR on W2 Hours: M-F 8-5 Ideally working PST hours - HM is open to candidates in any time zone Location: Remote Team Overview: Part of delivery team Resource's typical working day: ... Show more

Mac Support Analyst

TEKsystemsMadison, WI, US
Full-time

Description:* TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area.This person will troubleshoot and resolve Apple hardware, software, and network issues throug... Show more

Executive Support Analyst

The Judge GroupNew York City, NY
Temporary

Executive Support Analyst – Executive Technology Services.New York, NY (On-site, 5 days/week).Variable between 7:00 AM – 6:00 PM (occasional overtime).This role goes beyond traditional IT support.Y... Show more

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Support Analyst

Support Analyst

Moraine Valley Community CollegePalos Hills, IL, US
30+ days ago
Job type
  • Full-time
Job description

Duties

Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Essential duties and responsibilities; others may be assigned:

1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college’s software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to – VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience Associate’s degree or higher required. Minimum of three (3) years’ relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor’s Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus.

Please ensure you list required experience/education qualifications on your resume and application. Qualifications • Knowledge of operating system concepts and operation.
• Familiarly with programs, languages, and supported software packages.
• Above average communication skills with ability to collaborate.
• Knowledge of personal computing hardware components.
• Demonstrated analytical ability to logically approach problems.