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Support engineer • burbank ca

Last updated: 4 days ago

Account Support Officer

City National BankBeverly Hills, CA, US
Full-time

WHAT IS THE OPPORTUNITY? This person is responsible for the day-to-day interaction with Account Managers and clients of the Entertainment Division.They are the primary person providing proactive so...Show more

Admin Support Associate

AmericannmadePacoima, CA, US
Full-time +1
Quick Apply

We are looking for a detail-oriented individual to join our team to assist the overall daily operations by handling data entry, accounts payable, inventory, and compliance in a licensed cannabis di...Show more

Direct Support Professional (DSP)

DABS Inc.Tujunga, California, United States, 91042
Part-time

Direct Support Professional (DSP).Since 2005, we’ve been empowering individuals to lead more independent lives—through advocacy, innovation, and unwavering commitment.We believe in showing up—espec...Show more

Supervisor, Phlebotomy, Lab Support Services

Cedars-SinaiBeverly Hills, CA, United States
Full-time

Make a difference every single day!.At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve.Above all, we share a real passion for helping ot...Show more

Administrative Assistant (Timekeeper / Payroll Support)

Tricon SolutionsUniversal City, California, USA
Full-time

Criminal Background Check is Required *** Job Title: Administrative Assistant (Timekeeper / Payro...Show more

Sales Support Engineer

Advanced Solutions InternationalAsia Pacific
Full-time

Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve me...Show more

Technical Support

TradeJobsWorkforce90036 Los Angeles, CA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...Show more

 • Promoted

Computer Support Specialist

TradeJobsWorkForce90075 Los Angeles, CA, US
Full-time

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show more

 • Promoted

Resident Guest Care Support

National Health FoundationArleta, CA, US
Full-time +1
Quick Apply

POSITION TITLE: Resident Guest Care Support.REPORTS TO: Program Manager.LOCATION: Arleta, CA .CLASSIFICATION: Non-E...Show more

Branch Support Manager

WELLS FARGO BANKBEVERLY HILLS, California, United States of America
Full-time

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors.Learn more about our career areas and lines of business at wellsfargojobs.Serve a...Show more

Direct Support Professional Caregiver Support Specialist

Vision Life LlcMontrose, CA, US
Part-time

Direct Support Professionals (DSPs).Caregiver / Support Specialist.Assist with daily living activities (personal care, meal prep, housekeeping, transportation).Support individuals in community acti...Show more

Disability Support Caregiver

Safe Harbor Home CareGlendale, CA, United States
Full-time

Hiring Caregivers Now Los Angeles & Surrounding Areas!.Safe Harbor Recruiting Team is seeking compassionate and reliable Caregivers to join our team in Los Angeles, Santa Monica, Pasadena, Burbank,...Show more

Support Group Facilitator

WeSPARK Cancer Support CenterSherman Oaks, California, United States
Part-time
Quick Apply

PLEASE READ ENTIRE LISTING BEFORE APPLYING.This is an Independent Contractor, 1099 position.In-person and/or Virtual, part-time, contract (4-10 hours per week).WeSPARK Cancer Support Center is seek...Show more

Direct Support Professional DSP

Activities, Recreation, and CareNorth Hollywood, CA, US
Full-time

Direct Support Professional (DSP).Be the reason someone feels safe, seen, and supported—every shift.If you are passionate about making a difference in people’s lives, join our program serving adult...Show more

Retail Sales and Store Support

Albertsons CompaniesTujunga, CA, United States
Full-time

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactl...Show more

Dolby Vision Support Engineer

Dolby LaboratoriesBurbank, US
Full-time

As a Dolby Vision Post-Production Support Engineer on the Cinema and Group Entertainment team, you will provide support to critical Dolby accounts with a focus on post-production and specialized ve...Show more

Direct Support Professional

Jay Nolan Community ServiceLa Crescenta, CA, United States
Full-time

Schedule: Tuesday 4:00pm - 7:00pm & Sun 9:30am - 11:30am.As a Direct Support Professional (DSP) at JNCS: You help individuals with autism and other developmental disabilities live quality lives wit...Show more

Clean Energy Sales Support Intern

Housebuildr IncBeverly HIlls, CA, US
Full-time

Clean Energy Sales Support Intern.This internship provides hands-on exposure to the clean energy industry while building foundational skills in communication, sales support, and customer engagement...Show more

Sales Support Manager - Chicago Market

J&P Hospitality Management, LLCBurbank, US
Full-time

Support Sales Growth Where It Matters Most In the Field This role is designed for a highly motivated sales professional who thrives on prospecting, building relationships, and driving occupancy acr...Show more

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Account Support Officer

Account Support Officer

City National BankBeverly Hills, CA, US
30+ days ago
Job type
  • Full-time
Job description
ACCOUNT SUPPORT OFFICER
WHAT IS THE OPPORTUNITY? This person is responsible for the day-to-day interaction with Account Managers and clients of the Entertainment Division. They are the primary person providing proactive solutions, completing actions, and providing support to resolve operations issues that arise. In addition to being the primary contact for transitional solutions, they may advise clients of the most effective combinations of products and services for their individual situation. Actively engage in meaningful conversations with clients to ensure that solutions are provided that meet their ongoing business and operational needs. As the operational expert for the client, the Account Officer is positioned to proactively execute on the concepts developed by the Account Manager or Relationship Manager with minimal supervision. Is also instrumental as a liaison with other internal departments to provide the operational excellence to clients.
WHAT WILL YOU DO?
  • Responsible for client interaction and fulfillment for day-to-day operational needs, providing proactive and proper solutions and support. Responsible for the operational integrity of the assigned area of responsibility.
  • Uses knowledge of bank products and services to evaluate and suggest new opportunities for growth in relationships and recommends solutions to clients.
  • Follows-through with solutions designed and requested by Clients/Account Managers/Relationship Managers as determined to be correct.
  • Resolves problems, answers questions related to client accounts and utilization of bank products and services. Works with clients and/or business management firms to assist in operations areas. Works directly with clients in handling all areas of operations (e.g., Bus mgmt. firm disengagement, research, KYC completion, Cash Requests, Check Orders, TMOS requests, Fraud related Items, etc.) to free Relationship Teams from performing these duties. Provide accurate, timely and extensive information to all client inquiries and requests to ensure retention of existing profitable clients.
  • Resolves client complaints and takes appropriate action to prevent future problems. Performs follow-up necessary to resolve situations as they arise. Works with the Relationship Team to determine appropriate method(s) of approach.
  • Analyzes client needs in order to cross-sell a wide variety of Bank services. Directs clients to appropriate area within the Bank or to a member of the Relationship Team. Maintains complete knowledge of all banking products and services including technical proficiency with product utilization.
  • Participates in client call program with the Relationship Team.
  • Provides assistance and coverage for all operations-related activity within the department. Reviews and processes deposits. Prepares debit and credit entries to checking/saving accounts for transfers, loan payments, etc.
  • Maintains a proactive commitment to established Bank programs, KYC, BSA, AML, Community Reinvestment Act (CRA) and Affirmative Action.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Minimum 2 years experience in client service, banking operations or relationship management support required.
  • Minimum 2 years experience in a banking or financial services environment required.
  • Minimum 2 years of experience with bank products and services (e.g. deposits, wealth management, cash management, international, etc.) required.
Additional Qualifications
  • Colleagues typically have 3 - 5 year's experience in banking operations and servicing or equivalent training

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.