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Support engineer Jobs in Chicago, IL

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Support engineer • chicago il

Last updated: 3 days ago

Technology Support Engineer

JPMorgan Chase & Co.Chicago, IL, United States
Full-time +1

Propel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member in Commercial and Investment Bank, you will e...Show more

Application Support - Hybrid

TEKsystemsChicago, IL, US
Full-time

Top Skills* 5+ years of experience in a technical business facing (face to face) role within a financial institution or similar preferred.Extensive Knowledge of Java, PCF, Web Services (Rest and SO...Show more

Aircraft Line Support Engineer (ESC, AOG)

AVTECH GlobalChicago, Illinois, United States
Full-time

Aviation Technology Associates (AVTECH) is looking for an .Aircraft Line Support Engineer (ESC, AOG).March 2026 and lasting thru October 2026.Liaison engineering supporting aircraft line maintenanc...Show more

Support Staff

Nirvana Center DispensariesChicago, IL, USA
Full-time
Quick Apply

Join the Nirvana Cannabis Team as Support Staff 🌿.Are you ready to step into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creati...Show more

Restaurant Support

Study HotelsChicago, IL, US
Full-time
Quick Apply

Truth be Told , our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a full-time Restaurant Support with weekend availabilit...Show more

Mission Support Specialist

US Government JobsChicago, IL, United States
Full-time

This position is with the Department of Homeland Security, within U.Customs and Border Protection, Office of Field Operations, Chicago Field Office, Mission Support Division, located in Chicago, IL...Show more

Deskside Support Technician

BrooksourceChicago, Illinois
Permanent

Day a week remote work optional after probationary period.Public Trust Clearance eligible.Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT se...Show more

Google Workspace Support Engineer

Ontrac SolutionsChicago, Illinois, United States
Full-time

At Ontrac Solutions, we partner with elite engineering organizations to build systems that operate at planetary scale.Mid-Level Google Workspace Support Engineer.In this role, you will be a custome...Show more

Sr. Data Platform Support Engineer

Early WarningChicago
Full-time

At Early Warning, we’ve powered and protected the U.Zelle®, Paze℠, and so much more.As a trusted name in payments, we partner with thousands of institutions to increase access to financial services...Show more

Store Support

Home Depot (Retail)Cicero, IL, United States
Full-time

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Show more

Academic Support Specialist

ROHINGYA CULTURE CENTERChicago, IL, US
Part-time

Rohingya Culture Center, 2740 W.After School Coordinators, Program Director, Executive Director .Part-time 8-10 hours a week, Monday- Thursday 6:00pm-8:00pm.Fridays 5:15pm-7:15pm Minimum 4 days a w...Show more

Underwriting Support Specialist / Sr. Underwriting Support Specialist

Markel Service Inc.Chicago IL
Full-time

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp...Show more

Support Engineer

AlbiChicago, IL, US
Full-time
Quick Apply

We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.As ou...Show more

Deskside Support engineer: Chicago, IL - Onsite

Noblesoft TechnologiesChicago, IL, United States
Full-time
Quick Apply

Title: Deskside Support engineer Location: Chicago, IL - Onsite Contract JD: JOB SUMMARY As a senior member of th...Show more

Administrative Support

REAL 10 LLCChicago, IL, US
Full-time

Full time position available in well-established real estate office in the Lincoln Park area.We are seeking an energetic, enthusiastic individual with exceptional communication skills to join our t...Show more

Youth Support Specialist

THE BLOCChicago, IL, US
Full-time

Youth Services Specialist Job Description.The Bloc envisions a Chicago where every young person has the tools needed to be the champion of their own life.To achieve this in our community, we cultiv...Show more

Desktop Support Engineer- Trade Floor

VDart IncChicago, IL, United States
Full-time
Quick Apply

Title: Deskside Support engineer Location: Chicago, IL - Onsite JOB SUMMARY As a senior member of the Site Services team, provides high-quality, advanced technical support within a ...Show more

Email Support Specialist

ADF Medical Services Inc.Chicago, IL, US
Remote
Full-time +1
Quick Apply

JOB OPENING — Email Support Specialist.We're hiring a detail-oriented and professional.If you're a strong writer with excellent follow-through and a passion for helping people — this role is for yo...Show more

Program Support Specialist

Department of JusticeChicago, IL, United States
Full-time

Program Support Specialist at the GS-0301-11/12 level.Some of your typical work assignments may include:.Working closely with the Administrative Officer (AO) on implementing processes for providing...Show more

People also ask
Technology Support Engineer

Technology Support Engineer

JPMorgan Chase & Co.Chicago, IL, United States
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Commercial and Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. We seek a motivated, highly dedicated, and articulate Engineer to safeguard and optimize live production for high‑volume, high‑frequency money movement application suites. You will diagnose and resolve complex issues across multiple interfaces and upstream/downstream checkpoints, ensuring end‑to‑end reliability and client‑visible SLA adherence. The role demands clear communication under pressure, rigorous situational analysis, and disciplined execution that protects operational outcomes and reputational risk. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Monitor using tools such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
  • Provide production support in high‑volume, high‑frequency payments environments
  • Manage incident Management, command, situational analysis, escalation, and rapid mitigation
  • Communicate clearly and concisely with stakeholders and senior management
  • Plan ownership, retrospectives, and problem‑management cadences
  • Working in shift environment of any 8‑hour period within a 24/5 (08:00–17:00, 15:00–00:00, 23:00–08:00).
  • Participate in weekend rotation on-call as required
  • Participate in planned events, retrospectives, and problem‑management sessions is expected.

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • . Citizen or Legal Permanent Resident having lived in the U. S. continuously for the past 7 years
  • Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
  • Kubernetes, Kafka, Linux, and Wintel deployment and operational skills
  • Continuous improvement mindset: automation, documentation, and SLA discipline
  • End-to-end monitoring: metrics, logs, traces (Prometheus, Grafana, ELK/Splunk, OpenTelemetry, AppDynamics/Dynatrace).
  • Proactive troubleshooting: anomaly detection, synthetic checks, canary releases, health endpoints; root cause analysis with clear corrective/preventive actions (CAPA).
  • Strong SQL (MS SQL, Oracle) and NoSQL (MongoDB); data analysis for RCA and tuning

Preferred qualifications, capabilities, and skills

  • Experience with one or more general purpose programming languages and/or automation scripting
  • Working understanding of public cloud