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Support engineer Jobs in Chicago, IL

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Support engineer • chicago il

Last updated: 5 days ago

Technology Support Engineer

JPMorgan Chase & Co.Chicago, IL, United States
Full-time +1

Propel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member in Commercial and Investment Bank, you will e...Show more

Extended Support Specialist

UCP Seguin of Greater ChicagoCicero, IL, USA
Full-time
Quick Apply

Extended Support Specialist- Full time.We are seeking compassionate and dependable individuals to live in for 6 full 24-hour days and support adults with developmental disabilities through personal...Show more

Community Support Specialist

ThresholdsChicago, IL, USA
Full-time

Showing 1 location Vincennes House.At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery.Community Support Specialists (CSS) provide m...Show more

Aircraft Line Support Engineer (ESC, AOG)

AVTECH GlobalChicago, Illinois, United States
Full-time

Aviation Technology Associates (AVTECH) is looking for an .Aircraft Line Support Engineer (ESC, AOG).March 2026 and lasting thru October 2026.Liaison engineering supporting aircraft line maintenanc...Show more

Support Specialist

Gulf Coast Automation GroupChicago, Illinois, United States
Full-time
Quick Apply

Job Title: Support Specialist (Midlevel).Primary Location: 3 Days a week in Chicago – West.Position Type: Contract to hire.TalentFish is casting a line for a.Support Specialist (midlevel) this is a...Show more

Customer Support Specialist

Remote Talent CloudChicago, IL, US
Remote
Full-time +1
Quick Apply

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support.Your main responsibilities will include:.Responding to customer inquiries via p...Show more

Support Staff

Nirvana Center DispensariesChicago, IL, USA
Full-time
Quick Apply

Join the Nirvana Cannabis Team as Support Staff 🌿.Are you ready to step into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creati...Show more

Restaurant Support

Study HotelsChicago, IL, US
Full-time
Quick Apply

Truth be Told , our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a full-time Restaurant Support with weekend availabilit...Show more

Porter - Support Staff

Four CornersChicago, IL, US
Full-time
Quick Apply

Company Overview Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creati...Show more

Google Workspace Support Engineer

Ontrac SolutionsChicago, Illinois, United States
Full-time

At Ontrac Solutions, we partner with elite engineering organizations to build systems that operate at planetary scale.Mid-Level Google Workspace Support Engineer.In this role, you will be a custome...Show more

Store Support

Home Depot (Retail)Cicero, IL, United States
Full-time

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Show more

Underwriting Support Specialist / Sr. Underwriting Support Specialist

Markel Service Inc.Chicago IL
Full-time

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp...Show more

Application Support - Hybrid

TEKsystemsOak Park, IL, USA
Full-time

Top Skills* 5+ years of experience in a technical business facing (face to face) role within a financial institution or similar preferred.Extensive Knowledge of Java, PCF, Web Services (Rest and SO...Show more

IT Support Specialist

Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmChicago, IL, USA
Full-time

IT Support Specialist, Chicago, IL.The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...Show more

Support Engineer

AlbiChicago, IL, US
Full-time
Quick Apply

We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.As ou...Show more

Deskside Support engineer: Chicago, IL - Onsite

Noblesoft TechnologiesChicago, IL, United States
Full-time
Quick Apply

Title: Deskside Support engineer Location: Chicago, IL - Onsite Contract JD: JOB SUMMARY As a senior member of th...Show more

Administrative Support

REAL 10 LLCChicago, IL, US
Full-time

Full time position available in well-established real estate office in the Lincoln Park area.We are seeking an energetic, enthusiastic individual with exceptional communication skills to join our t...Show more

Desktop Support Engineer- Trade Floor

VDart IncChicago, IL, United States
Full-time
Quick Apply

Title: Deskside Support engineer Location: Chicago, IL - Onsite JOB SUMMARY As a senior member of the Site Services team, provides high-quality, advanced technical support within a ...Show more

People also ask
Technology Support Engineer

Technology Support Engineer

JPMorgan Chase & Co.Chicago, IL, United States
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Commercial and Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. We seek a motivated, highly dedicated, and articulate Engineer to safeguard and optimize live production for high‑volume, high‑frequency money movement application suites. You will diagnose and resolve complex issues across multiple interfaces and upstream/downstream checkpoints, ensuring end‑to‑end reliability and client‑visible SLA adherence. The role demands clear communication under pressure, rigorous situational analysis, and disciplined execution that protects operational outcomes and reputational risk. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Monitor using tools such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
  • Provide production support in high‑volume, high‑frequency payments environments
  • Manage incident Management, command, situational analysis, escalation, and rapid mitigation
  • Communicate clearly and concisely with stakeholders and senior management
  • Plan ownership, retrospectives, and problem‑management cadences
  • Working in shift environment of any 8‑hour period within a 24/5 (08:00–17:00, 15:00–00:00, 23:00–08:00).
  • Participate in weekend rotation on-call as required
  • Participate in planned events, retrospectives, and problem‑management sessions is expected.

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • . Citizen or Legal Permanent Resident having lived in the U. S. continuously for the past 7 years
  • Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
  • Kubernetes, Kafka, Linux, and Wintel deployment and operational skills
  • Continuous improvement mindset: automation, documentation, and SLA discipline
  • End-to-end monitoring: metrics, logs, traces (Prometheus, Grafana, ELK/Splunk, OpenTelemetry, AppDynamics/Dynatrace).
  • Proactive troubleshooting: anomaly detection, synthetic checks, canary releases, health endpoints; root cause analysis with clear corrective/preventive actions (CAPA).
  • Strong SQL (MS SQL, Oracle) and NoSQL (MongoDB); data analysis for RCA and tuning

Preferred qualifications, capabilities, and skills

  • Experience with one or more general purpose programming languages and/or automation scripting
  • Working understanding of public cloud