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Support engineer • concord ca

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Desktop Support Technician

MetroSysWalnut Creek, CA, US
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We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations.The technician will be responsible for troubleshooting hardware and software ...[internal_linking.show_more]

Retail Sales and Store Support

SafewayConcord, CA, United States
[job_card.part_time]

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactl...[internal_linking.show_more]

Controls Engineer

SoloPoint Solutions, Inc.Benicia, CA, US
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Bachelor's Degree in Electrical Engineering or related field.PLC, HMI, and motion programming skills are required.AutoCAD and at least one of the following programming languages: Allen Bradley, Sie...[internal_linking.show_more]

Community Support Facilitator (CSF) (Martinez, CA)

A Bright Future, Inc.Martinez, CA, US
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Community Support Facilitator (CSF) – Full-Time At A Bright Future, we provide comprehensive support services to adults with complex developmental disabilities, including those with significant beh...[internal_linking.show_more]

Environmental Engineer

OMS Consulting Services, LLCPleasant Hill, CA, US
[job_card.full_time]

Environmental Engineer, Project-Level to Senior Project-Level.Walnut Creek, Pleasant Hill, or Concord, California.OMS Consulting Services, LLC is hiring Project to Senior Project-level Environmenta...[internal_linking.show_more]

Quality Engineer

Celerity Consulting Group, LLCWalnut Creek, CA, US
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Employment Type: Full-Time About Celerity Celerity is an agile risk optimization company that empowers public utility organizations by converting complex data into clear, actionable intelligence to...[internal_linking.show_more]

Project Engineer

JKIWalnut Creek, CA, US
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About JKI JKI is a software consulting firm headquartered in Walnut Creek, California, with an additional office in Mountain View, California.Established 25 years ago, the company specializes in de...[internal_linking.show_more]

IT Support Engineer I (Hybrid - San Francisco Bay Area)

XantrionLafayette, CA, US
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If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to bu...[internal_linking.show_more]

Client Services & Support Coordinator

Coleman Information Technology GrouPleasant Hill, CA, US
[job_card.full_time]

Client Services & Support Coordinator.We’re looking for a motivated and detail-oriented.Client Services & Support Coordinator.This role supports clients and internal teams by ensuring smooth, accur...[internal_linking.show_more]

Remote Client Support Representative - Travel

Lees Dream VacationsConcord, CA, USA
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We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...[internal_linking.show_more]

Tax Administration Support

Allworth FinancialPleasant Hill, CA, United States
[job_card.full_time] +1

Pleasant Hill, California, United States.Allworth Financial is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management ...[internal_linking.show_more]

Support Specialist, Sales Operations

Kinder's Premium Quality Seasonings & SaucesWalnut Creek, CA, United States
[job_card.full_time]

Support Specialist, Sales Operations.Kinder's is built on flavor and fueled by people.With over 100 products sold nationwide, we're a top-five brand in multiple flavor categories at Costco, Walmart...[internal_linking.show_more]

Remote Online Product Support - No Experience

GLOCPAConcord, California
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[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

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Registered Nurse Vaccination Support

Software Galaxy Systems, LLCAlamo, California, United States
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Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in CA.Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.The Nurse...[internal_linking.show_more]

Webex Engineer

JS ConsultingMartinez, CA, United States
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Job Title- Webex Engineer Project Location Onsite in Martinez, CA.Duration- 12+ months contract Visa- USC Job description [internal_linking.show_more]

Equipment Engineer

MasTec IncBenicia, California, United States
[job_card.full_time]

We are currently hiring for a full-time Equipment Engineer in our Benicia, CA office.This role requires a blend of technical expertise and, sometimes, specialized training or certification.American...[internal_linking.show_more]

Project Engineer

JobotConcord, California, US
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Reputable heavy civil construction company specializing in commercial and public infrastructure projects seeks Project Engineer! This Jobot Job is hosted by: Aaron Erickson Are you a fit? Easy Appl...[internal_linking.show_more]

Client Service Associate, Shared Support Team

Edelman Financial EnginesWalnut Creek, CA, United States
[job_card.full_time]

At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.We believe that every dollar saved represents a lifetime of hard work and aspiration...[internal_linking.show_more]

Controls Engineer

Axelon Services CorporationPleasant Hill, CA, US
[job_card.full_time]

Controls Engineer IV Pleasant Hill, CA 12 Months Hybrid: 2 days a week in office, local candidates preferred Working Hours: 9am - 5pm - 40 hours per week PAY: $72.HR Summary: Define, design, and co...[internal_linking.show_more]

Desktop Support Technician

Desktop Support Technician

MetroSysWalnut Creek, CA, US
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Job Summary:

  • We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations.
  • The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees.
  • This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems.

Key Responsibilities:

  • Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment.
  • Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner.
  • Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices.

User Support and Troubleshooting:

  • Assist users with technical problems related to desktops, laptops, and mobile devices.
  • Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications.
  • Provide support for network connectivity issues, printers, and other office IT equipment.

Travel Between Locations:

  • Regularly travel between multiple local offices to provide onsite IT support as needed.
  • Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs.
  • Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured.

Setup and Configuration:

  • Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices.
  • Manage user accounts, permissions, and access in accordance with company policies.
  • Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment.

Preventive Maintenance and Updates:

  • Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance.
  • Manage software updates and security patches to keep systems compliant with company security protocols.

Documentation and Reporting:

  • Maintain detailed records of support activities, configurations, and inventory for each location.
  • Ensure all service tickets are logged and resolved in the company’s IT ticketing system.
  • Provide feedback and suggestions for improving IT services and processes.

Skills and Qualifications:

  • Proven experience as a Desktop Support Technician or similar role.
  • Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting.
  • Experience with Microsoft Office 365 , Active Directory, and VPN setup and support.
  • Basic understanding of networking, including TCP/IP, DNS, and DHCP.
  • Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues.
  • Strong communication skills with the ability to explain technical concepts to non-technical users.

Other Requirements:

  • Ability to travel to multiple local locations regularly (valid driver's license required).
  • Strong customer service orientation and ability to work independently.
  • Flexibility to respond to urgent support requests across locations.
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