Support engineer Jobs in Lubbock, TX

Essential Duties and Responsibilities :

• Design systems and programs to meet complex business needs.
• Code, test, debug, implement, and document moderately complex software programs.
• Prepare detailed specifications from which programs are developed and coded.
• Ensure that programs meet standards and technical specifications and perform technical analysis and component delivery.
• Analyze and gather information from existing systems.
• Explore new technologies and design approaches to address business requirements while supporting the assessment of time estimates and justification for assigned tasks.

Job-Specific Essential Duties and Responsibilities :

• Create working software programs, with clear and succinct code documentation, that meet the written and oral functional requirements provided by customer.
• Fix defects in the home grown applications or third party software according to written and oral specifications.
• Create scripts to create and modify database objects.
• Work on deliverables with inputs and guidance from Development Manager or senior developers.
• Actively participate and contribute in SDLC activities such as solution design, work effort estimation, assisting peers with technical challenges and code reviews.
• Understand business processes and develop test scenario in accordance with system requirements and business process changes. Create test data manually and / or systematically to test software programs.
• Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health.
• Work with the supervisor to understand the assigned work, deliver on agreed upon dates and raise issues / risks in a timely manner in case of risk to deliverables.
• Create / modify artifacts and deliverables expected from the SDLC and change management process.
• Follow the SDLC and change management processes adopted by the organization.

Minimum Requirements

• Bachelor's degree in relevant field of study and 0-3 years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements :

• Entry level position within field. Requires Bachelor's degree related to the assigned work with little to no experience in discipline.
• Knowledge in Object Oriented (OO) Programming : Knowledge in OO programming languages.
• Understanding of data organization concepts. Familiarity with RDBMS.
• Understanding of SDLC such as Waterfall, Agile, Scrum etc.
• Knowledge of information systems design principles and current / emerging trends in this field is required.
• Knowledge of prevalent and trusted technical discussion boards, portals and knowledge sharing internet sites for help with technical challenges.
• Knowledge of policies, standards, procedures, and techniques used for application development.
• Strong ability to think logically and structurally and have attention to detail is required.
• Strong Analytical skills and strong Communications skills, both written (with emphasis on technical documentation) and verbal is required.
• Ability to work effortlessly and efficiently in high performing and self-governing teams.
• Technical Skills and Desired Proficiency
• Power BI - Novice
• SQL - Novice
• Data Analysis - Novice
• Java or other OO programming language - Novice
• Javascript - Novice
• JSP / JSF - Novice
• Eclipse IDE - Novice
• Junit - Fundamental Awareness
• SVN - Fundamental Awareness
• Build Automation (CI / CD) - Fundamental Awareness

Physical Requirements :

• Ability to sit for up to 80% of time
• Ability to lift or carry objects up to 10 lbs.
• Frequent use of computer, telephone, and office equipment (copier, fax, scanner)

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

70,000.00

Maximum Salary

90,000.00