Support engineer • mesa az
Client Support Associate .Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment.Troubleshoot all information technology issues, including software, hard...Show more
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Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen...Show more
Handle support calls or tickets.Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.Exercise sound professional j...Show more
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Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin...Show more
The average salary range is between $ 53,750 and $ 114,646 year , with the average salary hovering around $ 77,058 year .
The average salary range is between $ 55,489 and $ 121,898 year , with the average salary hovering around $ 77,510 year .
Client Support Associate
Compensation : 30 / hr
Identify, manage, escalate, and resolve technical issues in a Service Desk / Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.
Role Responsibilities This role will be responsible for answering incoming support calls from internal and external customers.? It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems.? This position may have interaction other with the Technical Support teams across the organization.?
Requirements : 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of call center support with excellent customer service. Excellent verbal and written communication skills. The ability to work in a team environment and commit to a flexible work schedule.
Preferences : 1 - 3 years technical experience a plus. 1 - 3 years Service Desk or Technical Call Center experience a plus. Previous experience troubleshooting desktop, printer, and notebook issues. Very strong user and support of MSOffice.
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
