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Support engineer Jobs in Orange, CA

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Support engineer • orange ca

Last updated: 12 hours ago

IT Support Specialist

VitalsearchgroupAnaheim, California, United States
Full-time
Quick Apply

This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment.The id... Show more

Customer Support Representative

BiorayIrvine, CA, US
Full-time
Quick Apply

The Opportunity The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY’s human-centered approach to customer care.This... Show more

Direct Support Staff

Spread Your WingsAnaheim, CA, United States
Full-time

Hiring Today For Full Time Positions In Anaheim Ca.No experience or caregiver certificate needed- training provided.Shifts available: 10:00pm-6:00am (graveyard shift) 2:00pm-10:00pm.Benefits & perk... Show more

Facilities Support Specialist

Donatech CorporationAnaheim, CA, United States
Full-time

Facilities Management Position.Position would require the candidate to be a W2 employee of Donatech.Under general supervision of senior leadership, this position performs a variety of activities su... Show more

Direct Support Staff

Jade Enhanced Support Services (JESS)Costa Mesa, CA, US
$19.00 hourly
Full-time +1

Join a team that’s empowering individuals with developmental and intellectual disabilities to live more independent, fulfilling lives!.At Jade Enhanced Support Services (JESS), we’re looking for co... Show more

Support Staff

Alliance RecoveryFountain Valley, CA, USA
$20.00 hourly
Full-time
Quick Apply

Join Our Team at Alliance Recovery.Schedule: Monday – Friday, 8:00 AM – 4:00 PM.Alliance Recovery is seeking a.Operations Support Staff Member.This position plays a key role in supporti... Show more

 • New!

Direct Support Professional

Achievements Beyond Limited ExpectationsIrvine, CA, US
$17.00 hourly
Full-time

We are seeking a Direct Support Professional to join our team! In this role, you will make a difference in the community and in the lives of people with disabilities by enhancing their quality of l... Show more

Supervisor, Customer Support

Western DigitalIrvine, CA, United States
$61,200.00 yearly
Full-time

The Customer Service Supervisor maintains a high bar for service quality and customer satisfaction across our global contact centers and service centers.This role helps define and execute the Globa... Show more

Direct Support Professional

SevitaAnaheim, CA, United States
$17.11 hourly
Full-time

ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well.Since 1974, we've supported individuals wi... Show more

Systems Support Administrator

FirstService ResidentialIrvine, CA, US
$26.00 hourly
Full-time +1

This role provides technical support to managers and users, ensures compliance with company and departmental policies, and supports operational and systems-related training initiatives.FirstService... Show more

Sales Support Specialist

McKinley Equipment CorporationIrvine, California, United States
$30.00 hourly
Full-time
Quick Apply

We are looking for a detail-oriented and proactive.In this vital behind-the-scenes role, you will provide essential administrative and operational support to enable our sales representatives to foc... Show more

Transaction Support

Superior HomebuyersIrvine, CA, US
Full-time

Transaction Support at Superior Homebuyers.Superior Homebuyers has been helping homeowners take control of their financial future since 2014.We're a reputable, fast-growing real estate company base... Show more

Tech Support

TradeJobsWorkforce92702 Santa Ana, CA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more

 • Promoted

Project Management Support

PM2CMSanta Ana, CA, US
$95,000.00–$105,000.00 yearly
Full-time
Quick Apply

Hybrid Position (two days in the office, three days remotely).Project Management Support spend the majority of time managing, coordinating and/or supporting activities related to the execution of m... Show more

Customer Support Specialist

Argus Medical Management, LLCAnaheim, CA, USA
$24.00 hourly
Full-time +1
Quick Apply

To be considered for this position please click (or copy and paste) the following link:.DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care.We are a digital health t... Show more

Product Operations Technical Support Engineer, Edge Compute Systems

AndurilCosta Mesa, CA, United States
$113,000.00 yearly
Full-time

Product Operations Technical Support Engineer, Edge Compute Systems.Costa Mesa, California, United States.Anduril Industries is a defense technology company with a mission to transform U.By bringin... Show more

Paralegal Support Specialist

DeloitteCosta Mesa, CA, United States
Full-time

Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participate in the recruiting process, please direct your inqu... Show more

Technical Support EVSE

Zero Impact SolutionsCosta Mesa, CA, US
$25.00 hourly
Full-time

We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydropo... Show more

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IT Support Specialist

IT Support Specialist

VitalsearchgroupAnaheim, California, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and administrative staff. This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment.

The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly with users of all technical skill levels.

Key Responsibilities

  • Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
  • Provide first-level technical support for common IT issues, including:
    • Password resets and account lockouts
    • EMR/EHR and healthcare application access issues
    • VPN, email, and basic connectivity problems
    • Software and basic hardware troubleshooting
  • Follow documented procedures, knowledge base articles, and internal support workflows
  • Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system
  • Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed
  • Deliver professional, patient, and customer-focused support to users of all technical skill levels
  • Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies
  • Support increased ticket or call volume during peak periods, system updates, and special projects
  • Assist with basic user account setup, access changes, and application support as needed

Required Qualifications

  • High school diploma or GED required
  • Active HIPAA compliance credential / training required
  • 1+ year of IT help desk, service desk, technical support, or related experience preferred
  • Basic understanding of Windows, email, user accounts, passwords, VPN, and common business applications
  • Strong verbal and written communication skills
  • Customer-first mindset with the ability to remain calm, professional, and helpful under pressure
  • Strong attention to detail and ability to accurately document support activity
  • Ability to handle confidential information with professionalism and discretion

Preferred Qualifications

  • Associate degree in Information Technology, Computer Science, or a related field
  • Experience supporting users in a healthcare, clinical, medical office, or regulated environment
  • Experience with EMR/EHR systems, healthcare applications, or clinical software
  • Familiarity with ticketing systems, remote support tools, and IT documentation processes

Ideal Candidate

The ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.