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Support engineer • usa

Last updated: 10 hours ago

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Technical Support Engineer

Franklin ElectricRemote, Arizona, United States
Remote
Full-time

Advanced Troubleshooting: Providing second-tier technical support via phone, email, and onsite visits to resolve complex product issues.Client Training: Conducting onsite and web-based seminars to ... Show more

Desktop Support Engineer

Ovation Workplace servicesPeoria, IL, US
Full-time

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician del... Show more

 • Promoted

Technical Support Engineer

Olive Systems Group IncNew York, NY, us
Full-time

Our partner is Bright Data, the world’s leading web data platform.Every day, organizations around the globe rely on Bright Data’s technology to access and analyze publicly available web data at sca... Show more

Technical Support Engineer

Sunrise SystemsRockaway, New Jersey, United States
Full-time +1
Quick Apply

Hybrid position in office (07866) 2 days a week mandatory (after 90 prohibition period).Communicate directly to end users to assist in questions and/or problem resolution.Document any and all work ... Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Senior Support Engineer

CrewAIUS
Remote
Full-time
Quick Apply

CrewAI is the leading framework and enterprise platform for building and orchestrating multi-agent AI systems, powering 300M+ agent executions per month across thousands of companies and a large op... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Support & Operations Engineer

LeadStackCincinnati, OH, United States
Full-time

MBE) staffing services provider of contingent workforce.As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work we're proud to partner with some of ... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Fleet Support Engineer

AlstomPittsburgh, PA, US
Full-time

At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility... Show more

SRE Support Engineer

Huntress Talentnew york city, NY, US
Full-time
Quick Apply

The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.He/she will use their interpersonal skills to communicate with customers ... Show more

Support Engineer

DeloitteDallas, TX, United States
Full-time

Deloitte Consulting LLP is looking for a new team member.If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (... Show more

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Field Support Engineer

CelersoftVANCOUVER, Washington, USA
Full-time

Aptos,sans-serif"><b><span style="font-size:11.Calibri",sans-serif"><span style="color:black">Field Support Engineer</span></span><... Show more

 • New!

Support Engineer

Palantir TechnologiesNew York, NY
$87,000.00 yearly
Full-time +1

Palantir builds the world’s leading software for data-driven decisions and operations.By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving ... Show more

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

 • Promoted

Production Support Engineer

Transform9Birmingham, AL, US
Full-time
Quick Apply

Calling your doctor shouldn't be harder than seeing your doctor.But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every miss... Show more

Support Engineer

Support Engineer

UnframeRemote, New York, United States
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

Requirements:

  • 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.