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Support engineer • usa

Last updated: 22 hours ago

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Production Support Engineer

Advance ServicesFort Worth, TX, US
Full-time +1
Quick Apply

We are seeking a detail-oriented Production Support Engineer to support the manufacturing of complex defense electro-mechanical products by maintaining work instructions, routings, and bills of mat... Show more

Customer Support Engineer

EthosCedar Falls, IA, US
Full-time
Quick Apply

The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle.The ideal candidate combines mechanical design knowledge with ... Show more

Support Engineer - Support Engineer III

Apex SystemsNorth Reading, MA
$32.00 hourly
Full-time
Quick Apply

North Reading, Massachusetts (Onsite).This position is responsible for the hands-on testing, characterization, and performance evaluation of actuators, robotic manipulators, and multi-axis motion s... Show more

Yardi Support Engineer

Outcode SoftwareDraper, UT, US
Full-time

Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation.This position requires deep expertise in the.SQL... Show more

Project Support Engineer

Supply Chain Management Inc.1.com (SCMI1)San Diego, CA, US
Full-time
Quick Apply

SCMI1 has an exciting opportunity for a highly motivated professional to fill a vacant Project Support Engineer role.The candidate will function in accordance with the equivalent responsibilities o... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Production Support Engineer

ITL USATempe, AZ, US
Full-time

Overview The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions.We specialize in leveraging advanced technologies such as AI, cloud, and... Show more

Technical Support Engineer

Acre SecurityUS
Full-time
Quick Apply

Technical Support Engineer Location:  Dublin (IE)               Languages: Excellent communication skills in English and German – any additional l... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Desktop Support/ Deskside Support Engineer

VDart IncSunnyvale, CA, United States
Full-time
Quick Apply

Job Title: Desktop Support/ Deskside Support Engineer</p> <p>Location: Sunnyvale, CA 94086</p> <p>Contract</p> <p> </p> <p>Role Summary</p> &l... Show more

 • New!

Support Engineer (664696)

Netpace IncBellevue, WA, United States
Full-time

The client is a leader in ICT research and development.It develops optical networking; wireless networking, broadband access, data communications, and video conferencing products.The company provid... Show more

Mechanical Support Engineer

Optimal Inc.Toledo, OH, USA
Full-time
Quick Apply

Mechanical engineering role supporting launch + warranty reduction.Analyze customer warranty data/issues.Identify root causes and prevent issues before vehicle launch.Drive fixes back to plant floo... Show more

Production Support Engineer

Clandica IncBoston, MA, US
Full-time

Location: Boston (Onsite from day one no compromise) LOCATION - BOSTON, MA **Job Summary:** The Production Support Engineer will be responsible for managing daily production support issues across R... Show more

 • Promoted

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

 • Promoted

Support Engineer

Palantir TechnologiesNew York, NY
$87,000.00 yearly
Full-time +1

Palantir builds the world’s leading software for data-driven decisions and operations.By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving ... Show more

Fleet Support Engineer

ICONMALas Vegas, NV
Full-time

Our Client, a Av Manufacturing company, is looking for a Fleet Support Engineer for their Las Vegas, NV location.The Fleet Support Engineer on the Vehicle Development team will be actively engaged ... Show more

Support Engineer

Support Engineer

UnframeRemote, New York, United States
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

Requirements:

  • 2+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.

Benefits:

  • Competitive salary
  • Professional development opportunities
  • Exposure to complex enterprise environments
  • Opportunity to work closely with product and engineering teams