Support engineer [h1.location_city]

divh2Job Opportunity At Solenis / h2pSolenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. / ppThe primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs. / ppCommunication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability. / ppConducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements. / ppA successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements. / ph3Qualifications / h3ulliB.S. in Science or Engineering (preferred) / lili1-3 years industry experience (pulp paper or water treatment preferred) / liliDocumented results making process improvements, solving complex and non-routine technical problems / liliProject management experience / liliStrong relationship building skills / liliGood communication skills both written and oral with multiple organizational levels / liliExperience learning new concepts and / or technology and applying them / liliAbility to work with autonomy / liliSolid mechanical and electrical aptitude and skills. / liliProficiency in MS Office programs (Word, Excel, PowerPoint) / li / ulh3Perks! / h3ulliCompetitive health + wellness benefit plan / liliContinuous professional development with many opportunities for growth! / liliRecharge with paid time off, 3 floating holidays and separate sick days / liliCompetitive Salary, Incentive Plan and Annual Merit Increases / lili401(k) Plan with Match / li / ulpWe understand that candidates will not meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you. / ppAt Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. / ppSolenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition. / ppThe expected compensation range for this position is between $69,000.00 and $115,000.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law. / p / div