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Support engineer • usa

Last updated: 1 day ago

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Deskside Support Engineer

SAICSalem, OR, US
Full-time

Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issue... Show more

Production Support Engineer

ITL USATexas, US
Full-time

Overview The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions.We specialize in leveraging advanced technologies such as AI, cloud, and... Show more

Technical Support Engineer

Acre Security(Multiple States), US
Full-time
Quick Apply

Technical Support Engineer  Location: Western United States (Remote) Move Security Forward with Acre Are you passionate about transforming the future of security?.Do you thrive in a collaborat... Show more

Test Support Engineer

MbSolutions IncWashington, DC, USA
Full-time
Quick Apply

Personnel must possess a final DoD granted SECRET security clearance.Aerospace, Mechanical or Electrical Engineering, Physics, or Mathematics.Years of experience in related field.Shall provide elec... Show more

SailPoint Support Engineer

HireblazerAustin, TX, United States
Full-time
Quick Apply

Role: SailPoint Support Engineer</b></p> <p style="text-align:justify">Expected Duration: 12 Months</p> <p style="text-align:justify">Location: Aus... Show more

Desktop Support Engineer

ZonesPortland, OR, US
$20.00 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time
Quick Apply

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Support Engineer III

PDS Inc, LLCSeattle, WA, US
Full-time
Quick Apply

This position is responsible for the hands-on testing, characterization, and performance evaluation of actuators, robotic manipulators, and multi-axis motion systems.Responsibilities include planni... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Technical Support Engineer

BOLTUnited States, NY, US
Full-time

Bolt is on a mission to democratize commerce.We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer jo... Show more

Support Engineer

DeloitteDallas, TX, United States
Full-time

Deloitte Consulting LLP is looking for a new team member.If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (... Show more

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
$65.05 hourly
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

Application Support Engineer

Sparc Technology Services IncIrving TX, TX, US
$60.00 hourly
Full-time

Job Title: Application Support Engineer.Job Location: Irving TX & Westlake TX – Onsite – Only Locals – F2F interview.Knowledge of Banking apps – High level.Application Monitoring knowledge / Mo... Show more

Control & Support Engineer

NetafimFresno, CA, US
Full-time

Responsible for expert-level support in electrical, electronics, and mechanical systems, including installation, operation, troubleshooting, repair, and optimization of manufacturing equipment, aut... Show more

Support Engineer

Support Engineer

UnframeRemote, New York, United States
2 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

Requirements:

  • 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.