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Support engineer • usa

Last updated: 5 hours ago

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

 • New!

Support Engineer

DeloitteDallas, TX, US
Full-time

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Support Engineer, you will have the ability to share new ideas and colla... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Technical Support Engineer

Olive Systems Group IncNew York, NY, us
Full-time

Our partner is Bright Data, the world’s leading web data platform.Every day, organizations around the globe rely on Bright Data’s technology to access and analyze publicly available web data at sca... Show more

Launch Support Engineer

CrossFire GroupToledo, OH, US
$12.00 hourly
Permanent +1
Quick Apply

Our client is looking for a Launch Support Engineer - Associate in Toledo, OH!.This is a 12-month contract opportunity (possible extension or direct hire for the right candidate).This role is looki... Show more

Support Engineer - Support Engineer III

Apex SystemsNorth Reading, MA
$32.00 hourly
Full-time
Quick Apply

North Reading, Massachusetts (Onsite).This position is responsible for the hands-on testing, characterization, and performance evaluation of actuators, robotic manipulators, and multi-axis motion s... Show more

Cloud Support Engineer

Zachary PiperReston, Virginia
Full-time

Join Our Team as a Cloud Support Engineer.Are you a skilled cloud professionalseeking an opportunity to make a real impact?ZPS is seeking a qualified candidate to support a US Government Customer.C... Show more

Helpdesk/ Support Engineer

Vibotek LLCPalo Alto Headquarters, California, US
Full-time

This is an onsite contract role based at Palo Alto Headquarters.The Help Desk/Support Engineer is responsible for the design, implementation, and ongoing management of the organization’s device eco... Show more

Technical Support Engineer

Transact CampusScottsdale, Arizona, United States
Full-time

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide.Illumia was built on the collective expertise of Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Support Engineer

RechargeRemote, California, United States
Remote
Full-time

Use your technical expertise and customer service instincts to resolve questions and issues for our online merchants.Communicate clearly in writing to both technical and non-technical audiences.Mak... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Support Engineer

JFC Staffing CompaniesLancaster, Pennsylvania, US
$75,000.00 yearly
Permanent

Join an innovative IT support team as a Support Engineer I, where your expertise will play a pivotal role in delivering top-tier network and server solutions for diverse clients.This position offer... Show more

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
$65.05 hourly
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

Desktop Support Engineer

ITL USAOmaha, NE, US
Full-time

Overview The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge tech... Show more

Support Engineer

The Judge GroupNew Orleans, LA
$65,000.00 yearly
Permanent

A Medical company with locations in the New Orleans area is looking for a hybrid Support/Systems Administrator to join their growing organization.A company that is a leader in its field is looking ... Show more

Support Engineer

Support Engineer

UnframeRemote, New York, United States
5 hours ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

Requirements:

  • 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.