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Support engineer • usa

Last updated: 14 hours ago

Support Engineer

CMIT Solutions Of BellevueSeattle, WA, US
$25.00 hourly
Full-time

CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle’s SODO district.You’ll be the go-to resource for day-to-day end-user support and modern workplace troubleshooting... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Technical Support Engineer

ThinkingAISunnyvale, California, United States
Full-time

This role requires professional fluency in Mandarin Chinese.We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform.This role is customer-facing... Show more

Desktop Support Engineer

A&O IT GroupHouston, Texas, United States
Full-time

On-site Deskside Support Engineer.Employment will be on a 1099/freelancer contract basis.Handle Incidents and Service Requests and near desk support;.Provide services to End Users that include the ... Show more

Support Engineer

OracleUnited States
$45,700.00 yearly
Full-time

Support Engineer – Oracle Health .Kansas City, MO | Nashville, TN | Orlando, FL (Onsite – 3 days/week).Ability to obtain the appropriate government security clearance is required.As a Support Engin... Show more

Linux Support Engineer

Northern BaseAddison, TX, United States
Full-time
Quick Apply

Hiring Alert | Linux Support Engineer</b></p> <p data-end="181" data-start="43"><b>Location:</b> Addison, TX (Onsite)<br data-end="80"... Show more

Support Engineer

NRGHouston, TX, US
Full-time

As an NRG employee, we encourage you to take charge of your career and development journey.We invite you to explore exciting opportunities across our businesses.You’ll find that our dynamic work en... Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Fleet Support Engineer

Denken Solutions, Inc.San Francisco, CA, California, USA
Full-time

Arial,Helvetica,sans-serif;"><strong>On-Site role</strong></span></span></p> <p><span style="font-size:12px;"><span style="font-f... Show more

IT Support Engineer

ID Tech SolutionsLakewood, NJ, US
Full-time

IT Support Engineer – Join Our Fast-Growing Team at ID Tech Solutions!.We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and Brooklyn NY.Our company specialize... Show more

Support Engineer

LightEdge Solutions IncKansas City, Missouri
Full-time

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team.In this role, you will collaborate with multiple departments and stakeholders across a dive... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Product Support Engineer

TAD PGS, IncWall Township, NJ, US
$45.00 hourly
Full-time

We have an outstanding Contract position for a Product Support Engineer to join a leading Company located in the Wall Township, NJ surrounding area.Pay Rate: $45 - $50 Within the Customer Support ... Show more

Application Support Engineer

PA SolutionsIndianapolis, IN
Full-time

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN.This role is ideal for an engineer with strong SQL and... Show more

Airworthiness Support Engineer

KBR Inc.Washington Dc Brm, DC, US
Full-time

Airworthiness Support Engineer.KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security comm... Show more

 • New!

Support Engineer

Tech MahindraDallas, TX, US
Full-time

The Enterprise IT Support Engineer (Onsite – Mid-Level) provides hands-on technical support for end-user computing services across assigned locations.The role focuses on incident resolution, servic... Show more

 • Promoted

Operations Support Engineer

CGS Business SolutionsUnited States
Full-time

CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career.We match professionals like you to rewarding consulting or full-time oppo... Show more

Support Engineer

LightEdge Solutions IncDes Moines, Iowa
Full-time

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team.In this role, you will collaborate with multiple departments and stakeholders across a dive... Show more

Support Engineer

Support Engineer

CMIT Solutions Of BellevueSeattle, WA, US
13 days ago
Salary
$25.00 hourly
Job type
  • Full-time
Job description
CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle’s SODO district. You’ll be the go-to resource for day-to-day end-user support and modern workplace troubleshooting, with opportunities to grow into deeper Microsoft 365 and identity administration over time. If you enjoy solving problems, documenting clean processes, and delivering a great customer experience, we’d love to meet you.

Role Details

  • Location: In-person (Seattle – SODO). No relocation provided.
  • Schedule: Monday–Friday (M–F) with an on-call rotation
  • Pay: $25–$30 per hour (DOE)
  • Employment: 90-day probationary period
  • Benefits: 100% employer-paid health insurance, 401(k) with match, PTO, training opportunities, drinks & snacks on-site, and lunch provided on Wednesdays

What You’ll Do

  • Provide friendly, responsive Tier 1 support via phone, email, chat, and tickets.
  • Troubleshoot Windows/macOS issues, Microsoft 365 apps, printers/peripherals, and general endpoint problems.
  • Support Microsoft 365 administration tasks (account access, Teams/SharePoint/Exchange basics) and follow established workflows.
  • Handle identity-related requests including password resets, MFA help, and occasional Active Directory user/group updates.
  • Triage and resolve connectivity issues (VPN, Wi‑Fi, firewall basics), escalating complex cases with clear notes.
  • Document every ticket thoroughly and build repeatable internal procedures that help the team scale.
  • Support onboarding/offboarding by provisioning and deprovisioning accounts and devices.
  • Maintain accurate asset inventory records and assist with deployments, upgrades, and maintenance.
  • Collaborate with Senior Support Engineers and vendors on advanced troubleshooting and root-cause analysis.

What We’re Looking For

Required

  • 1+ years in a help desk, desktop support, MSP, or service desk environment (or equivalent hands-on experience).
  • Strong customer service mindset and clear written communication in tickets.
  • Working knowledge of Windows and/or macOS troubleshooting fundamentals.
  • Comfort supporting Microsoft 365 applications and common workplace tooling.
  • Basic networking troubleshooting (DNS concepts, connectivity, VPN/Wi‑Fi basics).
  • Ability to follow procedures, document what you do, and improve processes over time.

Preferred

  • Microsoft 365 administration exposure (Exchange Online, Teams, SharePoint, Entra ID/Azure AD basics).
  • Device management experience (Intune/MDM) or familiarity with deployment tools.
  • Active Directory user/group administration experience.
  • Experience documenting procedures and maintaining knowledge bases (e.g., IT Glue).
  • Relevant certifications (CompTIA A+/Network+, Microsoft Fundamentals) or a plan to pursue one annually (company-supported).
  • 2+ years' experience in desktop support.


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