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Support engineer • usa

Last updated: 3 hours ago

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Onsite Support Engineer

VETS, IncLittle Rock, AR, US
$100,000.00 yearly
Full-time
Quick Apply

Staffing Pros, a division of VETS Inc.Onsite Support Network Engineer to support our client onsite in Little Rock, AR.The Onsite Support Network Engineer will join a team of 10 supporting the Arkan... Show more

Operations Support Engineer

StordHebron, Kentucky, US
Full-time

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.Stord is rapidly growing and is on track to double our revenue in the next 18 months... Show more

Ground Support Engineer

Impulse SpaceMojave, CA, US
Full-time +1
Quick Apply

Ground Support Equipment Engineer at Impulse.Impulse’s Propulsion Test Facility in Mojave, California.You’ll have the opportunity to work with facilities supporting methane/liquid oxygen, ethane/ni... Show more

Application Support Engineer

Made4netTeaneck, New Jersey, US
$70,000.00 yearly
Full-time
Quick Apply

Made4net is a leading provider of supply chain execution software solutions.Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and ... Show more

Yardi Support Engineer

Outcode SoftwareDraper, UT, US
Full-time

Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation.This position requires deep expertise in the.SQL... Show more

Technical Support Engineer

ATS AutomationIndianapolis, IN, US
Full-time

Location: Hybrid - Greater Indianapolis Area (Home office located in Noblesville, IN).Travel Requirement: Travel up to 40%.They provide support to the field team regarding information and tools nec... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Controls Support Engineer

Vanderlande Industries IncMarietta (Atlanta), US
Full-time

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations.Our innovative solutions help mov... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Technical Support Engineer

R.W. Mercer Co.Wimauma, Florida, United States
Remote
Full-time
Quick Apply

This role bridges the gap between IT support and engineering teams.Troubleshoot and resolve complex technical issues (software, hardware, network).Provide Tier 2 / Tier 3 support to users or client... Show more

 • New!

Cloud Support Engineer

Zachary Piperreston, VA
Full-time

Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment.Multiple fixed shifts available including m... Show more

Support Engineer

DeloitteDallas, TX, United States
Full-time

Deloitte Consulting LLP is looking for a new team member.If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (... Show more

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
$65.05 hourly
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

IT Support Engineer

SolaceRedwood City, California, US
Full-time

The system is so complex that 88% of U.Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better out... Show more

Support Engineer

Support Engineer

UnframeRemote, New York, United States
2 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

Requirements:

  • 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.