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Support engineer • usa

Last updated: 9 hours ago

Support Engineer

DeloitteDallas, TX, US
Full-time

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Support Engineer, you will have the ability to share new ideas and colla... Show more

Support Engineer

UnframeRemote, New York, United States
Remote
Full-time

Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.Analyze logs, reproduce issues, and dig into system behavior to identify root c... Show more

Support Engineer

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Desktop Support Engineer

Candid8Garden City, TX, US
Full-time

Install and configure desktops, laptops, mobile devices, peripherals, and related software.Perform break–fix support, desk-side assistance, IMACD activities, data migration, device refreshes, and o... Show more

 • New!

Production Support Engineer

014 FLEXTRONICS AMERICA, LLCColumbia, SC, USA
Full-time

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a.LV switchgear, PDU, RPP, Databar).This role focuses on resolving build issues, impro... Show more

Technical Support Engineer

Acre Security(Multiple States), US
Full-time
Quick Apply

Technical Support Engineer  Location: Western United States (Remote) Move Security Forward with Acre Are you passionate about transforming the future of security?.Do you thrive in a collaborat... Show more

Desktop Support Engineer

ZonesPortland, OR, US
$20.00 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Support Engineer

Tier4 GroupMilwaukee, Wisconsin, United States
Part-time

Title: Customer Support Engineer.Type: Hybrid (3 days onsite per week).Perks: free daily lunch when onsite.This role is ideal for someone who enjoys solving technical problems, working directly wit... Show more

Support Engineer

TRULEOGreenville, South Carolina, United States
Full-time

TRULEO is an Agentic AI platform trusted by over 1,100 law enforcement agencies across the United States.We help patrol officers, investigators, and command staff save time, solve more cases, and m... Show more

Technical Support Engineer (Customer Support)

Magnus MonitorsUS
$30,000.00 yearly
Full-time

Technical Support Engineer - Job Description</strong></p><p><br></p><p><strong>About Us</strong></p><p>Magnus Monitors is a leading-edg... Show more

Civil Engineer - Support Engineer

Solvenow Inc.Conshohocken, Pennsylvania, United States
Full-time
Quick Apply

Bachelor's or Master's of Science in Civil/Structuring Engineering.Minimum 4+ years of experience in civil engineering design.Must have advanced working proficiency in Civil 3D.Preference of workin... Show more

Technical Support Engineer

MetrcRemote, United States
Remote
Full-time +1

Serve as the escalation point within Support for complex system and API issues, using log analysis, database queries, API testing, and scripting to diagnose root causes.Investigate and troubleshoot... Show more

Support Engineer

Eleven RecruitingDallas, TX, US
$80,000.00 yearly
Permanent
Quick Apply

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates... Show more

Engineer, IT Support

Harbor Group ManagementNorfolk, US
Full-time

IT Support Engineer Title: IT Support Engineer Location: On-Site-Norfolk, VA Corporate Office ABOUT THE ROLE As an IT Support Engineer, you are the face of IT for HG's c... Show more

Application Support Engineer

Sparc Technology Services IncIrving TX, TX, US
$60.00 hourly
Full-time

Job Title: Application Support Engineer.Job Location: Irving TX & Westlake TX – Onsite – Only Locals – F2F interview.Knowledge of Banking apps – High level.Application Monitoring knowledge / Mo... Show more

Support Systems Engineer

REE MedicalRemote, United States
Remote
Full-time

Serve as the escalation point for issues involving Zoho (front-end and back-end), Monday.NetSuite, Jira, Zapier, Slack integrations, RingCentral, Twilio, Calendly, and other REE core business appli... Show more

Production Support Engineer / Application Support Engineer

BC ForwardCharlotte, NC, US
Full-time

Job Title: Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.W2) Job ID: 406832 About BCforward BCforward is a... Show more

Deskside Support Engineer

SAICSacramento, CA, US
$40,001.00 yearly
Full-time

Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issue... Show more

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Support Engineer

Support Engineer

DeloitteDallas, TX, US
2 days ago
Job type
  • Full-time
Job description
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Support Engineer, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery. Work you'll do The objective of the Project is to consolidate support activities, provide consistency in first response to application issues, execute on the incident resolution workflow, standardize reporting, and provide overall cost savings due to scale. * 24x7x365 on call coverage for any escalated issues to P2 or P1.
The definition of incident priority levels are set forth in Section F. * Triage and support incident resolution with Kroger's Major Incident Management team and other identified Kroger and 3rd party vendor teams * Coordinate communications among identified stakeholders * Document root cause analysis (RCA) of major incidents * Develop course of action for preventative steps and confirm execution to reduce recurrence. * Resolve incidents as per the agreed upon SLAs * Perform trend analysis of tickets and escalated tickets on a weekly and Kroger period basis * Confirm consistent classification of configuration items, close codes. * Create and maintain Problem tickets for significant recurring incidents A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to provide clear guidance to others The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure.
These solutions are powered by engineering for business advantage, transforming mission-critical operations.
We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms.
Our delivery models are tailored to meet each client's unique requirements. Qualifications Required: * 3+ years of experience in Production Support, developing scalable, high-performance enterprise applications * Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve * Limited immigration sponsorship may be available Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting retail business operations