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Support engineer Jobs in Worcester, MA

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Support engineer • worcester ma

Last updated: 2 days ago

Dynamic PC Support

Worldwide TechServicesWest Boylston, MA, US
Part-time

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients.Headquartered in Billerica, MA; we provide infrastructure services an...Show more

Remote Customer Support Representative

Traveling with MchailaWorcester, MA, USA
Remote
Full-time +1
Quick Apply

We are currently hiring Remote Customer Support Representatives to assist clients with inquiries, scheduling, and booking-related support.This role involves helping customers navigate services, ans...Show more

Therapeutic Training and Support

GENTLES COUNSELING SERVICES LLCWorcester, MA, US
Full-time +1

A growing DPH licensed and The Joint Commission accredited community behavioral health clinic is looking for a therapeutic training and support provider.Therapeutic Training and Support (TT&S) is a...Show more

Office Administration Work - Support Assistant

HRS Talent SolutionsWorcester, Massachusetts, United States
Remote
Full-time +1
Quick Apply

Office Administration Work - Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity.This rol...Show more

Multi-Function Patient Support Specialist

Mass Lung & Allergy PCWorcester, MA, USA
Full-time
Quick Apply

The Multi-Function Patient Support Specialist at MASS LUNG & ALLERGY (MLA) plays a crucial role in supporting high-quality patient care and customer service across multiple functions in the office....Show more

Online Product Support- Work From Home - No Experience

GL1Worcester, Massachusetts
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Direct Support Professional

Sunrise Detox CenterMillbury, MA
Full-time

Position Title: Direct Support Professional.Sunrise Detox is a premiere center for drug and alcohol detox.Sunrise promises to give you one of the most comfortable medical detox processes available....Show more

25U Signal Support Systems Specialist

Army National GuardWorcester, MA
Part-time

Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...Show more

25U Signal Support Systems Specialist

Army National GuardWorcester, MA
Part-time

Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...Show more

Direct Support Professional II

Seven Hills FoundationWorcester, MA, United States
Full-time

Direct Support Professional II - ASL Required.Looking for a role where your work truly mattersevery single day? As a Direct Support Professional II, you'll do more than provide careyou'll empower i...Show more

Data Entry Product Support - No Experience

GLOCPAWorcester, Massachusetts
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Engineer III / Principle Engineer

Sterling EngineeringWorcester, MA, US
Permanent

Principle Engineer - Natural Gas.Leads engineering related activities on one or more projects.Coordinate assigned activities with other job families.Manage the development and implementation of fam...Show more

Remote Client Support Representative - Travel

Cross Borders with AlexWorcester, MA, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Bob's Squad Office Support Associate

Bob's Discount FurnitureWorcester, MA, US
Full-time

Bob's Squad Office Support Associate.Join Bob's Discount Furniture as a Bob's Squad Office Support Associate and be a key part of delivering exceptional support throughout the customer journey.In t...Show more

Remote Data Entry - Product Support - $45 per hour

GL Inc.Worcester, Massachusetts
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Patient Care Support Advocate

Evolve Recovery CenterMillbury, MA
Full-time

Position Title: Patient Care Support Advocate.A first in class residential treatment center focused on mending the mind, body and spirit of those struggling with addiction and co-occurring disorder...Show more

Homemaker / Caregiver (In-Home Support)

Guardian Angel Senior ServicesAuburn, MA, USA
Full-time
Quick Apply

Guardian Angel Senior Services is hiring Homemakers and Caregivers to provide in-home support to seniors in the Bellingham and Medway, MA area.This role focuses on assisting clients with household ...Show more

Engineer III / Principle Engineer

Sterling Engineering, Inc.Worcester, MA, US
Permanent
Quick Apply

Principle Engineer - Natural Gas.Leads engineering related activities on one or more projects.Coordinate assigned activities with other job families.Manage the development and implementation of fam...Show more

Retail Sales and Store Support

Shaw'sAuburn, MA, United States
Part-time

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactl...Show more

People also ask
Dynamic PC Support

Dynamic PC Support

Worldwide TechServicesWest Boylston, MA, US
30+ days ago
Job type
  • Part-time
Job description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

Additional Information

All your information will be kept confidential according to EEO guidelines.