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Support engineer Jobs in Worcester, MA

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Support engineer • worcester ma

Last updated: 1 day ago

Dynamic PC Support

Worldwide TechServicesWest Boylston, MA, US
Part-timePart-time

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients.Headquartered in Billerica, MA; we provide infrastructure services an... Show more

Customer Support Representative

AVID Energy SolutionsSutton, MA, US
Full-timeFull-time
Quick Apply

AVID Energy Solutions is immediately seeking a Customer Support Representative  to join our team in Sutton, MA and start a career helping customers with energy efficiency and utility cost... Show more

Multi-Function Patient Support Specialist

Mass Lung & Allergy PCWorcester, MA, USA
$22.00–$23.00 hourly$22.00–$23.00 hourly
Full-timeFull-time
Quick Apply

POSITION SUMMARYThe Multi-Function Patient Support Specialist at MASS LUNG & ALLERGY (MLA) plays a crucial role in supporting high-quality patient care and customer service across multiple function... Show more

Direct Support Professional

Sunrise Detox CenterMillbury, MA
Full-timeFull-time

Position Title: Direct Support Professional.Sunrise Detox is a premiere center for drug and alcohol detox.Sunrise promises to give you one of the most comfortable medical detox processes available.... Show more

Sustainability Support Specialist

SodexoWORCESTER, MA, US
$70,975.00 yearly$70,975.00 yearly
Full-timeFull-time

Join Sodexo at UMass Memorial Medical Center as a Sustainability Support Specialist.Drive Food Waste reduction, recycling, composting, and resource conservation initiatives while supporting environ... Show more

Manufacturing Engineer

PI Physik Instrumente, LPShrewsbury, Massachusetts, United States
$75,000.00–$95,000.00 yearly$75,000.00–$95,000.00 yearly
Full-timeFull-time
Quick Apply

We have an immediate opening for a .Shrewsbury, MA location, supporting manufacturing operations.This is a full-time position, Monday-Friday.This position will be responsible for efficient and repe... Show more

Operations Support Specialist

The Learning Experience - WorcesterWorcester, MA, US
$22.00–$23.00 hourly$22.00–$23.00 hourly
Full-timeFull-time

Operations Support Specialist – Early Childhood Education.The Learning Experience – Worcester, MA.Use Your Teaching Experience Beyond One Classroom.The Learning Experience – Worcester is seeking an... Show more

Schoolwide Childcare Support Teacher - Afternoons

Magical BeginningsGrafton, Massachusetts, United States, 01519
$17.00–$20.00 hourly$17.00–$20.00 hourly
Full-timeFull-time

Schoolwide Childcare Support Teacher - Afternoons.At Magical Beginnings, we believe every child deserves a safe, nurturing, and engaging start to their educational journey.With care, we care – and ... Show more

Direct Support Professional

Kaleidoscope ABAWorcester, Massachusetts, United States
$19.00–$23.00 hourly$19.00–$23.00 hourly
Full-time +1Full-time +1
Quick Apply

Now Hiring Direct Support Professionals | Worcester County, MA Area.Sign-On Bonus | Up to $23/hr | Mileage Reimbursement.Kaleidoscope Family Solutions, Inc.The company emphasizes compassion, commit... Show more

Direct Support Professional

Cornerstone CaregivingWorcester, Massachusetts, United States
Full-timeFull-time

We are committed to providing exceptional care to individuals in need.Our caregivers are highly trained and compassionate, with a passion for making a positive impact in the lives of others.With fl... Show more

Therapeutic Training and Support/ Therapeutic Mentor

GENTLES COUNSELING SERVICES LLCWorcester, MA, US
$23.00–$25.00 hourly$23.00–$25.00 hourly
Full-time +1Full-time +1

A growing DPH licensed and The Joint Commission accredited community behavioral health clinic is looking for a therapeutic training and support / Therapeutic Mentor provider.Therapeutic Training an... Show more

Evening Support Tech

RegalCare at WorcesterWorcester, MA
Full-timeFull-time

The Mental Health Aide provides supportive care to individuals with mental health challenges, substance use issues, or both, ensuring their safety and well-being.This role requires a compassionate ... Show more

Retail Sales and Store Support

Shaw'sWorcester, MA, United States
Part-timePart-time

As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop.You help customers locate what they need, answer questions, and maintain... Show more

Client Support Associate

Jackson Hewitt - CPINorthborough, MA, US
$17.00–$18.00 hourly$17.00–$18.00 hourly
Full-time +1Full-time +1

We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas... Show more

IT Field Support Technician_West Boylston

Gr8ttek, LLCWest Boylston, MA, US
Full-timeFull-time
Quick Apply

Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.Gr8ttek is looking for a regular Field Specialist to join its... Show more

Medication Access / Patient Support Pharmacist

Pharmacy CareersWorcester, MA, USA
Full-timeFull-time

Medication Access Pharmacist – Help Patients Start Therapy On Time | Remote Options Available.Serve as a patient advocate by navigating prior authorizations, insurance requirements, and financial a... Show more

Civil Engineer EIT

GpacWorcester, Massachusetts, United States
Full-timeFull-time
Quick Apply

Come work in a dynamic environment where people are inspired to produce high quality work every day.Not only will you receive a generous PTO & benefits plan, but also a nationally recognized 40... Show more

Dynamic PC Support

Worldwide TechServicesWest Boylston, Massachusetts, United States
Part-timePart-time

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products.Performs basic and moderately complex troubleshooting activities for desktops and... Show more

Sales Engineer

OTC IndustrialWorcester, Massachusetts, United States
$90,000.00–$100,000.00 yearly$90,000.00–$100,000.00 yearly
Full-timeFull-time
Quick Apply

This role will develop and nurture relationships with account decision makers to influence purchasing decisions.You will be seen as a "solutions provider" by our customers.Do you want to be part of... Show more

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Dynamic PC Support

Dynamic PC Support

Worldwide TechServicesWest Boylston, MA, US
30+ days ago
Job type
  • Part-time
Job description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

Additional Information

All your information will be kept confidential according to EEO guidelines.