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Support engineer Jobs in Worcester, MA

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Support engineer • worcester ma

Last updated: 6 hours ago

Customer Support Representative

AVID Energy SolutionsSutton, MA, US
Full-timeFull-time
Quick Apply

AVID Energy Solutions is immediately seeking a Customer Support Representative  to join our team in Sutton, MA and start a career helping customers with energy efficiency and utility cost... Show more

Direct Support Professional

The Arc of OpportunityWorcester, MA, United States
$20.81 hourly$20.81 hourly
Full-timeFull-time

Interested in working for a company that has led the way to improving the lives of individuals with Developmental Disabilities for over 60 years? Do you believe in enriching the lives of individual... Show more

HVAC, Trainer & Technical Support

Granite GroupWorcester, MA, United States
Full-timeFull-time

Development, implementation and maintenance of educational materials for HVAC product and services training.Prepare sales aids, stock lists, match up forms etc for internal and customer use.Schedul... Show more

Facility Support Staff

Facility Management CorporationWorcester, MA, United States
$15.00 hourly$15.00 hourly
Full-timeFull-time

Facility Management Corporation, known as "FMC Ice Sports" was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our co... Show more

Client Support Associate

Jackson Hewitt - CPIWest Boylston, MA, US
$17.00–$18.00 hourly$17.00–$18.00 hourly
Full-time +1Full-time +1

We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas... Show more

Direct Support Professional

Sunrise Detox CenterMillbury, MA
Full-timeFull-time

Position Title: Direct Support Professional.Sunrise Detox is a premiere center for drug and alcohol detox.Sunrise promises to give you one of the most comfortable medical detox processes available.... Show more

Sustainability Support Specialist

SodexoWORCESTER, MA, US
$70,975.00 yearly$70,975.00 yearly
Full-timeFull-time

Join Sodexo at UMass Memorial Medical Center as a Sustainability Support Specialist.Drive Food Waste reduction, recycling, composting, and resource conservation initiatives while supporting environ... Show more

Direct Support Staff

AdvocatesNorth Grafton, MA, United States
$18.50 hourly$18.50 hourly
Full-timeFull-time

Direct Support Staff Opportunity.Schedule: Sunday 8:30am-10:30pm.We're looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a resident... Show more

Operations Support Specialist

The Learning Experience - WorcesterWorcester, MA, US
$22.00–$23.00 hourly$22.00–$23.00 hourly
Full-timeFull-time

Operations Support Specialist – Early Childhood Education.The Learning Experience – Worcester, MA.Use Your Teaching Experience Beyond One Classroom.The Learning Experience – Worcester is seeking an... Show more

Direct Support Professional

Aspire Living & LearningHolden, MA, United States
$18.50–$19.00 hourly$18.50–$19.00 hourly
Full-timeFull-time

Per Diem Direct Support Professional (DSP).At Aspire Living & Learning, we don't just talk about making an impact, we live it.For more than 40 years, we've supported neurodiverse children and adult... Show more

Medical Support Assistant (Advanced)

US Department of Veterans AffairsWorcester, MA, United States
$144,000.00 yearly$144,000.00 yearly
Full-timeFull-time

The purpose of this position is to serve as an Advanced Medical Support Assistant (MSA) at a Medical Center in VISN 1 VA New England Healthcare System.The incumbent is responsible for a wide range ... Show more

Direct Support Professional

Cornerstone CaregivingWorcester, Massachusetts, United States
Full-timeFull-time

We are committed to providing exceptional care to individuals in need.Our caregivers are highly trained and compassionate, with a passion for making a positive impact in the lives of others.With fl... Show more

Direct Support Professional

Kaleidoscope ABAWorcester, Massachusetts, United States
$19.00–$23.00 hourly$19.00–$23.00 hourly
Full-time +1Full-time +1
Quick Apply

Now Hiring Direct Support Professionals | Worcester County, MA Area.Sign-On Bonus | Up to $23/hr | Mileage Reimbursement.Kaleidoscope Family Solutions, Inc.The company emphasizes compassion, commit... Show more

Direct Support Professional II (3061)

Seven Hills FoundationWorcester, MA, United States
$21.00 hourly$21.00 hourly
Full-time +1Full-time +1

Direct Support Professional II (3061).Hourly Position Type Regular Full-Time Job Shift Mixed Shifts (Weekends &/or Weekdays) Education Level High School Diploma/GED/HiSET/Category DSP & DSP Supervi... Show more

Evening Support Tech

RegalCare at WorcesterWorcester, MA
Full-timeFull-time

The Mental Health Aide provides supportive care to individuals with mental health challenges, substance use issues, or both, ensuring their safety and well-being.This role requires a compassionate ... Show more

Implementation Support Specialist II

UMass Chan Medical SchoolShrewsbury, MA, United States
Full-timeFull-time

Implementation Support Specialist II.Under the general direction of the Principal Investigator(s), Director(s), or designee, the Implementation Support Specialist II aids organizations, leaders, an... Show more

405-04 Direct Support Professional

Venture Community ServicesJefferson, MA, United States
Full-time +1Full-time +1

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerm... Show more

IT Field Support Technician_West Boylston

Gr8ttek, LLCWest Boylston, MA, US
Full-timeFull-time
Quick Apply

Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.Gr8ttek is looking for a regular Field Specialist to join its... Show more

 • New!

Dynamic PC Support

Worldwide TechServicesWest Boylston, Massachusetts, United States
Part-timePart-time

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products.Performs basic and moderately complex troubleshooting activities for desktops and... Show more

 • New!

Retail Sales and Store Support

Shaw'sAuburn, MA, United States
Part-timePart-time

As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop.You help customers locate what they need, answer questions, and maintain... Show more

People also ask
Customer Support Representative

Customer Support Representative

AVID Energy SolutionsSutton, MA, US
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

AVID Energy Solutions is immediately seeking a Customer Support Representative to join our team in Sutton, MA and start a career helping customers with energy efficiency and utility cost savings. This is a full-time role at AVID Energy Solutions playing a key role in customer support, customer scheduling and customer support needs with a clear path for growth.

Essential Job Functions:

  • Work 8am to 5pm daily with additional hours as needed Answer all incoming customer, service, support and vendor phone calls Manage customer mailings, calls and email Coordinate with customers to schedule all Insulation and HVAC crews Coordinate with the installation crews and service department Work with the crews and field managers on customer project issues and cases Resolve customer issues in a timely and cost effective fashion Make customer satisfaction follow-up calls, surveys and emails Solicit customer reviews and referrals Respond to customer requests and resolving issues while promoting and maintaining the brand Handle a high volume of calls while being polite and concise to deliver a favorable customer support experience Good work ethic, can-do attitude, and do the right thing even when no one is watching Ability to maintain real-time communication with your manager and upper management as needed Ability to work independently and solve problems with minimal supervision Ability to manage multiple tasks Qualifications: 1-3 years of previous customer service or customer support experience Prior experience making 40+ calls and emails daily Prior experience in residential HVAC, insulation construction, or a similar home services industry Familiar with Customer Relationship Manager (CRM) systems preferably Salesforce Proficient with Google Workspace or Microsoft Office Excellent interpersonal and communication skills Problem solver and systematic in approach Well spoken and excels with phone conversions and objection handling Bilingual preferred but not required Consent to a CORI background check and drug test screening Benefits: Flexible work schedule Health, Dental and Vision insurance FSA and HSA available 401k, Life insurance and Short-Term Disability Multiple Weeks of Paid time off & Paid company holidays Continuous training and growth opportunities Referral program for Customers and Employees About AVID Energy Solutions: AVID Energy Solutions is a proud Mass Save® Partner and NHSaves® Trade Ally dedicated to helping home owners reduce their energy output and save on their monthly utility bills.
  • With offices in Methuen and Sutton, we work with clients throughout the North Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget.
  • We believe that everyone should have access to affordable, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts.
  • Our team of certified energy efficiency specialists, professional weatherization installers, HVAC install and service team, windows & doors team, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors. Powered by JazzHR