Switchboard operator • usa
Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients... Show more
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Operates a multi-position switchboard, including paging and beeper systems.Must be able to speak the English language in an understandable manner and convey information effectively through written ... Show more
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Greeting and providing excellent customer service when answering all calls.Directing internal and external calls.Take messages and task nurses to return calls.Assist patients and referring provider... Show more
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Position Overview Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and profess... Show more
Operates the hospital communication equipment and monitors emergency warning systems.Performs routine duties on a schedule or as dictated by the workload.Maintains good working relationships with a... Show more
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The average salary range is between $ 28,308 and $ 40,346 year , with the average salary hovering around $ 33,120 year .
Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Responsible for providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard. This includes routing calls to appropriate departments, providing patient information, paging on call physicians, code processing, and related communication services. This position will effectively prioritize response to a wide variety of routine, public service and emergency support calls, requiring various problem-solving techniques and judgment. The Switchboard Operator will respond to emergency alerts and alarms to activate proper response, and provide general assistance to colleagues, patients, visitors, and members. This colleague must be a strong multi-tasker, problem solver, possess critical thinking skills and be detail oriented.
Work Schedule:
FTE 1.0, 40 hours per week, 8am-4:30pm, every other weekend.
Required Qualifications:
Minimum 1 year client facing customer service required.
Highly skilled in multitasking, detail-oriented, and possesses strong critical thinking and problem-solving abilities. Demonstrates excellent customer service skills and maintains emotional composure during emergencies.
PREFERRED QUALIFICATIONS:
Post-secondary education preferred.
Call center or Switchboard experience preferred.
Knowledge of Health Care industry; eagerness to take on projects and challenges.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
