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Systems programmer • mcallen tx

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Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
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Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...[show_more][last_updated.last_updated_30]
A Place For Mom is hiring : Director of Product Design : Scale UX & Design Systems

A Place For Mom is hiring : Director of Product Design : Scale UX & Design Systems

A Place For MomMission, TX, United States
[job_card.full_time]
A leading senior care platform is seeking a Director of Product Design to lead and scale their design organization.This role involves driving the design strategy, building a high-performing team, a...[show_more][last_updated.last_updated_30]
Senior Mainframe Systems Programmer

Senior Mainframe Systems Programmer

VirtualVocationsMcallen, Texas, United States
[job_card.full_time]
A company is looking for a Senior Mainframe Systems Programmer - DB2 Physical.Key Responsibilities Provide DB2 Systems Programmer support and services, including database software upgrades and ad...[show_more][last_updated.last_updated_variable_days]
SENIOR APPLICATION PROGRAMMER ANALYST (GIS)

SENIOR APPLICATION PROGRAMMER ANALYST (GIS)

Tarrant CountyTarrant County, TX
[job_card.full_time]
The Senior Application Programmer Analyst is responsible for the planning, architecture, development, maintenance and support of complex applications for the enterprise delivered via the web, Inter...[show_more][last_updated.last_updated_30]
Senior Electronic Security Systems Engineer

Senior Electronic Security Systems Engineer

Parsons CorporationEdinburg,TX,US
[job_card.full_time]
Parsons is looking for an amazingly talented.Senior Security Systems Engineer.In this role you will get to serve as the Sector Construction Management Office Engineerand Technical lead for the cons...[show_more][last_updated.last_updated_variable_days]
Senior NX Support-Systems Engineer

Senior NX Support-Systems Engineer

MoogRemotes, Texas, US
[filters.remote]
[job_card.full_time]
Our team is looking for a Senior NX Support-Systems Engineer.Reporting to the IT Section Head, our preferred candidate will be local to our Western New York location and have a hybrid work schedule...[show_more][last_updated.last_updated_30]
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Sr. Systems Analyst Data Access Management

Sr. Systems Analyst Data Access Management

Staffing the UniverseMcAllen, TX, United States
[job_card.full_time]
Systems Analyst Data Access Management.Location : Remote must be willing to work PST.We are unable to sponsor at this time. Qualifications : Bachelor's degree or equivalent experience.[show_more][last_updated.last_updated_variable_days]
McAllen Operating Systems Tutor

McAllen Operating Systems Tutor

Varsity TutorsMcAllen, TX, US
[job_card.full_time]
McAllen Operating Systems Tutor Jobs • The Varsity Tutors platform has thousands of students looking for online Operating Systems tutors nationally and in McAllen. As a tutor who uses the Varsity Tu...[show_more][last_updated.last_updated_30]
Retail Support Specialist

Retail Support Specialist

DSI SystemsPharr, TX, US
[job_card.full_time]
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout f...[show_more][last_updated.last_updated_30]
Mechanical Superintendent (Chilled Water Systems)

Mechanical Superintendent (Chilled Water Systems)

Quanta ServicesSan Juan, TX, US
[job_card.full_time]
Mechanical Superintendent (Chilled Water Systems).NorthStar Energy Services is seeking an experienced Mechanical Superintendent (Chilled Water Systems) to lead mechanical construction and installat...[show_more][last_updated.last_updated_30]
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Principal Distributed Systems EngineerNew York

Principal Distributed Systems EngineerNew York

ArcesiumMcAllen, TX, United States
[job_card.full_time]
Principal Distributed Systems Engineer.Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world's most sophisticated financial institutio...[show_more][last_updated.last_updated_variable_hours]
Factory Automation Architect (10837-1)

Factory Automation Architect (10837-1)

Orcha SystemsMcAllen, TX, US
[job_card.full_time]
We are seeking a skilled Factory Automation Architect to lead the design, planning, management, and implementation of advanced automation solutions within our manufacturing facility.The ideal candi...[show_more][last_updated.last_updated_30]
Remote Software Engineering & Systems Design Expert - AI Trainer ($45-$80 per hour)

Remote Software Engineering & Systems Design Expert - AI Trainer ($45-$80 per hour)

MercorMission, Texas, US
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[job_card.full_time] +1
Location : • • N / A • •Type • • : Full-time or Part-time Contract Work • •Fluent Language Skills Required : • • English • •Why This Role Exists • • Mercor partners with leading AI teams to improve the quality, use...[show_more][last_updated.last_updated_30]
Medical Delivery Driver

Medical Delivery Driver

Diligent Delivery SystemsMcallen, TX, US
[job_card.full_time]
Delivery Driver] - Earn up to $23.Age 21+ or Older / Generate Extra Revenue (FT or PT) - As a Medical Delivery Driver, you will : Deliver medical supplies and equipment to various healthcare facilit...[show_more][last_updated.last_updated_variable_days]
Senior Plant Operations Systems Supervisor

Senior Plant Operations Systems Supervisor

Universal Health Services, Inc.Edinburg, TX, United States
[job_card.full_time]
A healthcare services provider in Edinburg is seeking a Facility Engineer to coordinate plant operations and manage vendor relations. Candidates should have at least five years of facility engineeri...[show_more][last_updated.last_updated_30]
Mobile Phlebotomist (PRN Mon-Fri 12pm-8pm Sat-Sun 8am-8pm)

Mobile Phlebotomist (PRN Mon-Fri 12pm-8pm Sat-Sun 8am-8pm)

Principle Health SystemsHidalgo, Texas, USA
[job_card.full_time]
We are seeking a reliable and customer-focused Mobile Phlebotomist to join our team.This role is responsible for drawing patient samples maintaining accurate records and ensuring excellent service ...[show_more][last_updated.last_updated_variable_days]
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Teaching Assistant_Informatics & Engineering Systems

Teaching Assistant_Informatics & Engineering Systems

University of Texas Rio Grande ValleyEdinburg, TX, United States
[job_card.full_time]
Assistantship TitleTeaching Assistant_Informatics & Engineering Systems.Must be in good academic standing.Hold a bachelor’s degree or higher appropriate to the area of service.Be registered full-ti...[show_more][last_updated.last_updated_variable_days]
Social media management, content creation, and more for businesses.

Social media management, content creation, and more for businesses.

Vcore SystemsSan Juan, San Juan, United States
[job_card.full_time]
Social media management, content creation, and more for businesses.Experienced social media strategist and content creator with a strong passion for helping brands maximize their online presence.As...[show_more][last_updated.last_updated_30]
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  • [new]
Software Architect / Programmer

Software Architect / Programmer

Modine Manufacturing CompanyMcAllen, TX, United States
[job_card.full_time]
Modine is seeking a skilled Software Architect / Programmer to join our global engineering team.This high-level development role offers the opportunity to work remotely on a full-time basis, collabor...[show_more][last_updated.last_updated_variable_hours]
Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
[job_card.30_days_ago]
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Associate Product Support Representative (RCM / Billing) Location :

  • Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
  • This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
  • We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
  • Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
  • At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
  • Ready to ignite your career and leave a lasting legacy?
  • Join us and be part of something extraordinary.
  • An Associate Product Support Representative plays a critical role in the overall client experience.  This person is often the face of the company for users experiencing issues or questions with Raintree software.  Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers.  Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication.   They will work closely with clients and other support team members to efficiently identify and solve basic issues.  The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.

Role responsibilities include but are not limited to the following :

  • Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.
  • Demonstrate top-notch communication skills through empathy and active listening.  Use these skills to help gather relevant information and validate to remove ambiguity.
  • Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem.  Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.)  Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities.  Effectively Manage your cases - Document, Document, Document.  Set specific follow-up dates / times w / the client and meet those commitments.  Do what is right, and don’t let your cases get stale.  Leverage priority and aging to guide follow-ups and when issues should be escalated.
  • Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.
  • Client first - own it and figure it out internally.  Avoid transferring customers, calls or cases.  Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver.   Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a  complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.
  • A controlled and dedicated workspace will be necessary to be successful.   Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave   About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry.
  • Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties.
  • Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence.
  • With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.
  • Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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