Technical assistant Jobs in Lancaster, CA

Job Summary:

Under general supervision, provides assistance in general administrative and technical functions for the Community Preservation Division within the Community Development Department. This role's primary focus will be on support for the Community Preservation Division and will also lend support as needed to the Rental Housing Business License, Barking dogs, Mobile homes inspection and Parking Enforcement sections.

Supervisory Responsibilities:

None

Example of Duties & Responsibilities:

Duties may include, but are not limited to, the following:

• Provide the public with information regarding Community Development, and Community Preservation projects and programs, including counter service, answering phones, and responding to e-mails.
• Perform support functions for Community Development and Community Preservation projects and programs, such as business licensing assistance; code enforcement and street vendors complaints; workforce development initiatives; affordable housing projects and programs; and marketing for these programs.
• Establish and maintain positive working relationships with City staff and members of the public.
• Perform related duties as assigned.

The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered non-exempt

Required Skills:

• Strong computer skills, including proficiency with Microsoft Office (Excel, Word, Outlook)
• Excellent attention to detail, accuracy, and organizational skills
• Ability to organize
• Understand and follow written and oral instructions
• Deal tactfully and effectively with staff, participants and the public

Education and Experience:

• Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance.
• Completed coursework in areas of study such as Liberal Arts, Business, Public Affairs, Community Development is desirable.

Core Competencies:

• Problem Solving – Analytically and logically evaluating information
• Learning Agility – Seeking learning opportunities and applying the lessons to work
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
• Customer Focus – Attending to the Needs and expectations of customers
• Informing – Proactively obtaining and sharing information
• Teamwork – Collaborating with others to achieve shared goals
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
• Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness

Guiding Principles

• Put people first
• Be visionary
• Be an ambassador for Lancaster
• Be fiscally responsible
• Be creative
• Always improving
• Be adaptable and resilient

Essential Physical Requirements:

• Ascend/Descend stairs/ladders/balance (frequent)
• Position self to bend or twist (frequent)
• To move, transport, position items up to 50 lbs. (frequent)
• Exposed to outdoor weather conditions (moderate)
• Operate Equipment (moderate)
• Stationary or squatting position (frequent)

Environmental Factors:

• Work under time pressure (moderate to frequent)
• Interruptions(frequent)
• Essential Cognitive Functions:
• Analyze (frequent)
• Computations (frequent)
• Generate Written Work Product (infrequent)
• Independent Problem Solving (continuous)
• Interruptions (frequent)
• Maintain positive public relations (continuous)
• Organize (frequent)

Disaster Service Worker:

Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;