Benefits: - Bonus based on performance
- Employee discounts
- Opportunity for advancement
The Concierge is responsible for monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information is offered. Paying special attention to guest service excellence standards.
Qualifications:
• Experience: (1-2yrs customer service):
• Preferred experience working with a Point of Sale system and answering phones in a customer service facing environment, retail a plus.
• Technical or Administrative Knowledge.
• Computer literate with good typing skills.
• Effective written communication skills.
• Able to operate basic business machines(i.e. calculator, fax, copier)
• Required Skills and Abilities and/or:
• Self motivated.
• Maintain a professional appearance at all times.
• Demonstrate pleasant and appropriate phone etiquette.
• Excellent listening and verbal skills.
• Computer literate with good keyboard skills. Proficient with Windows.
• Ability to operate basic office equipment such as phone, fax, copier, printer, etc.
• High school diploma or equivalent.
• Team player.
• Responsible, dependable.
• High personal standards and values.
• Excellent client care, service excellence and attention to detail.
• Effective communicator.
• Flexible and cooperative.
• Ability to meet US employment and eligibility requirements