Technical editor [h1.location_city]

Analyst, Technical Sr.

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?

Job Summary

Communicates technical support solutions to internal users by troubleshooting computer applications, hardware, and system issues. Coordinates with network services, software engineering, and application development teams to restore service and resolve technical problems efficiently. Documents troubleshooting activities in a tracking log, identifies opportunities to enhance support processes, and recommends solutions to improve system reliability and user experience.

Key Responsibilities

• Develop and maintain PL / SQL code for various applications using GIT version control.
• Design and implement SQL database architectures.
• Model and manage customer specific data for Electronic Distribution or Electric Transmission systems.
• Collaborate with cross-functional teams to integrate data from GIS, Outage Management Systems, AMI, Work Management, and Asset Management Systems.
• Analyze and optimize database performance.
• Understand, Interpret and Utilize data from Utilities related to GIS, Outage Management Systems, AMI, Work Management, Asset Management and Inspection Data.
• Leadership and mentoring skills with junior team members.

Required Education & Experience

Bachelor's Degree

8-11 years of Experience

Field(s) of Expertise :

Preferred Education & Experience

Master's Degree

12-14 Years of Experience

Field(s) of Expertise :

Spans of Control

Does this role manage Southwire Team Members : No

Travel

Domestic Travel - Up to 25% of time

Physical Requirements

Moving - 5% of time

Standing - 5% of time

Sitting - 90% of time

Working Conditions

Office

Equipment

Computer / Keyboard

Skills

Analytical Skills

Business Analysis

Listening Skills

Quality Control

SQL (Programming Language)

Troubleshooting (Problem Solving)

Data Modeling

Communication Strategies

Competencies

Action Oriented

Balances Stakeholders

Collaborates

Customer Focus

Nimble Learning

Plans and Aligns

Benefits We Offer :

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.