Technical engineer [h1.location_city]
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Technical engineer • austin tx
[last_updated.last_updated_variable_hours]
We are looking for a Support Engineer to join the growing SentinelOne Support organization.This person will be the key interface between our customers field engineers and development and handle cus...[show_more][last_updated.last_updated_variable_hours]
Job Title : Software Engineer / Member of Technical Staff.Compensation : $200,000 – $400,000 + Competitive Equity.Visa Sponsorship : H-1B, O-1, OPT.
Client is a decentralized finance trading platform s...[show_more][last_updated.last_updated_30]
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere o...[show_more][last_updated.last_updated_30]
Arista supports critical missions across defense, intelligence, and civilian agencies.We are committed to helping federal customers modernize and secure their networks while ensuring compliance wit...[show_more][last_updated.last_updated_30]
You’re someone who thrives on solving complex challenges and delivering top-tier support.In this role, you'll provide enterprise-level technical assistance to our rapidly growing global c...[show_more][last_updated.last_updated_30]
Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in industry today.
HORIBA has kept its sights keenly focused on this micro world ...[show_more][last_updated.last_updated_1_day]
Job Title : Senior Technical Writer Engineer.We are looking for an experienced Technical Writer to join our Team in Austin TX.
In this role you will work directly with development teams in a cross-fu...[show_more][last_updated.last_updated_variable_days]
Provide front-line customer & technical support for Omni Arena systems.Run commands in both Linux & Windows terminals to troubleshoot network issues & errors with docker containers.Primary customer...[show_more][last_updated.last_updated_variable_days]
SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT ...[show_more][last_updated.last_updated_30]
Are you looking for an exciting career in the semiconductor industry? .Semiconductors are the key evolving components in industry today.
HORIBA has kept its sights keenly focused on this micro world...[show_more][last_updated.last_updated_30]
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...[show_more][last_updated.last_updated_variable_days]
Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with ...[show_more][last_updated.last_updated_30]
At AMD, our mission is to build great products that accelerate next-generation computing experiencesfrom AI and data centers, to PCs, gaming and embedded systems.
Grounded in a culture of innovation...[show_more][last_updated.last_updated_variable_days]
Are you looking for an exciting career in the semiconductor industry?.Semiconductors are the key evolving components in industry today.
HORIBA has kept its sights keenly focused on this micro world ...[show_more][last_updated.last_updated_30]
Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions.
We deliver innovative, secure, and scalable tec...[show_more][last_updated.last_updated_30]
Technical Support Engineers (TSE) partner with customers to ensure their success through deep technical knowledge of test and measurement products platforms and systems.
TSEs respond to and anticipa...[show_more][last_updated.last_updated_1_day]
Create the future of e-health together with us by becoming a Technical Support Engineer I.At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare.Our ...[show_more][last_updated.last_updated_30]
WHAT YOU DO AT AMD CHANGES EVERYTHING.At, our mission is to build great products that accelerate next?generation computing experiencesfrom AI and data centers, to PCs, gaming and embedded systems.G...[show_more][last_updated.last_updated_variable_days]
This position is responsible for developing cost estimates and construction schedules — from rough-order-of-magnitude to detailed working level — and presenting results in formats suita...[show_more][last_updated.last_updated_30]
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Sr. Technical Support Engineer, Prompt
SentinelOneAustin, Texas, USA[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Provide phone / email / chat-based customer support to our growing customer base Document case activities and interactions with clear and concise information Strive to resolve customer issues based on SLAs Document case activities and interactions with clear and concise information Maintain excellent customer satisfaction through means of professional proactive and personal service Work closely with our researches and development teams to determine root cause and possible solutions Contribute to our knowledge base by creating solution articles how-to guides and videos Excellent customer-oriented individual strong problem-solving and troubleshooting skills Excellent written and verbal communication skills Experience with endpoint and server-based security solutions is desired Experience with host base security solutions is desired Proficient in Windows Mac and Linux (mobile platforms a plus) Medical Vision Dental 401(k) Commuter Health and Dependent FSA Unlimited PTO Flexible Work Shifts Required (including weekends and holidays) Paid Company Holidays Paid Sick Time Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events
What are we looking for
We are looking for a Support Engineer to join the growing SentinelOne Support organization. This person will be the key interface between our customers field engineers and development and handle customer cases on a variety of platforms including Windows Mac and Linux. This person will be located in the West Coast and occasional travel may be required.
- Cloud experience (GCP Azure AWS K8)
- Bachelor degree in a technical field
- Minimum two years experience in customer support or a customer-facing technical role
- Strong network and security knowledge
- Training delivery experience an advantage
What will you do
What skills and knowledge should you bring
Why us
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
Required Experience :
Senior IC
Key Skills
Database,Jira,Linux,Bank,Java
Employment Type : Full Time
Experience : years
Vacancy : 1