Technical Jobs in Tulsa, OK

Summary

‎At BOK Financial, our success starts with our incredible talent. Are you an experienced Technical Analyst II who enjoys problem solving? This is an opportunity to drive transformation through emerging technologies, process modernization, and innovative solutions. Bring your passion for technical support and advancement. It's an exciting time to join us!

Job Description

The Technical Analyst II is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting moderate to complex systems software and procedures with a focus on our long-term technology road map which requires technical and systems knowledge. Manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

• You will analyze, design, test, implement, and support system solutions, enhancements, and process improvements, defining requirements, developing specifications and documentation, and recommending effective solutions that ensure appropriate controls, integration, and reliable performance.
• You will continuously monitor and maintain production systems to ensure availability, performance, and data integrity, proactively identifying, investigating, and resolving issues, implementing corrective actions, and collaborating with stakeholders to minimize disruptions and support reliable business operations.
• You will develop and execute test plans and test cases, document testing outcomes, and validate that solutions meet business and technical requirements, analyzing defects and partnering with stakeholders to determine corrective actions and deployment readiness.
• You will design, develop, and maintain reports, queries, and data outputs utilizing reporting tools, SQL, and PL/SQL, documenting reporting requirements and delivering accurate, timely information to support business operations and strategic decision-making.
• You will provide business process modeling and estimates for projects and system enhancements, leveraging Scrum methodologies to facilitate backlog refinement, requirements gathering, user story development, and the definition of clear acceptance and success criteria, while collaborating with stakeholders to prioritize work, align solutions with business objectives, and support iterative delivery and continuous improvement.
• You will keep management informed of progress and issues, particularly as to needed changes in schedule, resources, or product status.
• Duties may require some "on-call" support during non-business hours.
• You may perform other duties as assigned.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of (a/an) Bachelor's Degree in Information Technology or Computer Science or related field of study and / or 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience.
• Single application data flows across multiple applications
• Software integration, system integration, and technology used
• RDBMS principles and tools
• Tiered environments (e.g. development, testing, UAT, production, DR)
• Application disaster recovery
• SQL and PL/SQL Queries
• IT and IS standards and concepts
• Banking and payments industry and processes
• Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Influence change by being flexible and adaptable.
• Project Management Methodology (basic framework, phases, artifacts, process, and project funding)
• Quality / Testing Methodologies and tools
• IT lifecycle Governance
• Ability to effectively plan time, method, manner and sequence of own work assignments
• Agile, Scrum, waterfall, or other project management strategy
• Oral and written communication skills to effectively represent self and BOKF
• Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers.

Working Conditions & Physical Requirements

OfficeBOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!