Technical manager Jobs in Worcester, MA

Job Description:

Preferred Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business, or a related field.
• 5+ years of experience managing transportation or delivery operations within a distribution center or warehouse.
• Knowledge of fleet management, route optimization, and Department of Transportation regulations.

Job Summary

Leads all transportation and delivery operations within a distribution center, ensuring safe, efficient, and cost-effective delivery of products. Oversees delivery teams, fleet operations, routing, and performance management while driving operational excellence and compliance with internal policies, safety standards, and Department of Transportation regulations.

Major Tasks, Responsibilities, and Key Accountabilities

• Leads delivery operations, including route planning, dispatching, and daily performance monitoring.
• Manages staffing, labor planning, and KPI tracking to ensure efficient and cost-effective delivery operations.
• Oversees fleet maintenance, vehicle inspections, asset management, and compliance with safety and regulatory vehicle inspection requirements.
• Develops and coaches delivery teams through training, ride-alongs, and performance management.
• Monitors driver safety programs, incident reviews, and compliance with Department of Transportation regulations.
• Resolves operational issues, process exceptions, and customer delivery concerns.
• Supports project initiatives, including capacity management, market optimization, and system troubleshooting.
• Communicates performance feedback, engagement actions, and recognition programs to drivers and leadership.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:

Pay Range

$93,000.00-$139,800.00 Annual

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.