Technical program manager Jobs in Baton Rouge, LA

Program Manager for the Office of Public Health's Revenue Cycle Management Program

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Lead a statewide program with a direct impact on public health operations! As the Program Manager for the Office of Public Health's Revenue Cycle Management Program, you'll drive strategy and continuous improvement for approximately $10 million in annual collections. This high-impact role provides the opportunity to lead revenue cycle operations, optimize reimbursement, oversee vendors and contracts, support EHR integration, ensure regulatory compliance, and guide a team of professionals. If you're a strategic leader ready to make a measurable difference in public health, we encourage you to apply!

Minimum Qualifications

Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties and Other Information

Job Duties:

• Directs and administers the statewide Revenue Cycle Management Program, establishing strategic goals, operational objectives, policies, and performance measures to maximize reimbursement, reduce denials, improve cash flow, and strengthen financial stewardship.
• Provides executive oversight of statewide billing, coding, claims management, collections, revenue integrity, provider enrollment, credentialing support, and workflow improvement initiatives.
• Directs the administration and performance of statewide revenue cycle contracts and vendors, ensuring compliance with contract requirements, deliverables, service levels, budgets, timelines, and performance measures.
• Serves as the business owner for revenue cycle technologies and leads implementation, integration, testing, workflow redesign, training, and change management initiatives involving EHR, claims processing, and financial systems.
• Directs the development and analysis of statewide revenue cycle reports, dashboards, forecasts, and performance measures to evaluate reimbursement trends, payer performance, accounts receivable, denials, collections, and revenue enhancement opportunities.
• Ensures statewide revenue cycle operations comply with applicable federal and state laws, CMS, Medicare and Medicaid requirements, HIPAA, payer contracts, credentialing standards, and departmental policies; oversees audits, revenue integrity reviews, and corrective actions.
• Directs and supervises professional staff within the Revenue Cycle Management Program by establishing priorities, assigning projects, evaluating performance, developing staff competencies, and fostering collaboration with internal and external stakeholders.

Position-Specific Details:

Location: Office of Public Health / Center for Finance and Operations / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment, a Promotional appointment, or a Job appointment (temporary appointment that may last up to 48 months)

Cost Center: 3262100600

Position Number(s): 50510387

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at info.groupbenefits.org

Parental Leave Up to six weeks paid parental leave More information can be found at

Holidays and Leave State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others