Technical program manager Jobs in Elk Grove, CA

Job Description

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary :

Directly supporting the Senior Editor role, this position serves as a technical expert for automobile manufacturer data, and provides technical solutions for data issues. Individual will need to have an expert level understanding of the processes and software tools used in the ALLDATA production department. ALLDATA customer satisfaction and retention are primary drivers of all responsibilities and duties.

Position Responsibilities - Other duties may be assigned :

• Drive assigned department initiatives to successful completion.
• Research and identify new automotive systems, components and technologies. The individual will utilize research findings to identify and document the appropriate tagging for placement in an electronic database.
• Author or edit source material to produce high quality content by using the prescribed tools and processes, in accordance to project configuration and specifications.
• Create, review, and update process documentation as required including standards and specification documents.
• Modify, run and monitor complex data conversion tasks using proprietary and in-house software. Make changes as necessary until process is as efficient and automated as possible. Using automotive expertise, review results and create detailed documentation for all identified conversion issues and all subsequent manual effort required to complete the processing.
• Onboard and train new team members.
• Inspect work from on-site and off-site sources and provide detailed feedback for quality control and process improvements.
• Serve as a department expert on processes and problem solving. This includes but is not limited to : Content coverage, new vehicle research, manufacturer-specific issues and decisions.
• Mentor and provide expertise and feedback within group, department, and internal customers to promote continuous improvement of processes and to help teams succeed.
• Trains and onboards new team members for assigned production processes.
• Participate in meetings, committees, and other duties as assigned. Track time as required for planning and evaluations. Participate in product testing and any other special project or assignments as needed.
• Provide comprehensive weekly and period activity reports.

Position Requirements :

• Meets or exceeds requirements of TEIII, or have at a college degree.
• Extensive experience in problem solving complex technical issues preferred.
• Experience in documentation using MS Excel, Visio, Word, and Confluence.
• Certification for ASE, I-CAR, Technology preferred.

The salary range for this position is $54,700 - $91,300. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion.

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time) :

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits for Full-Time AutoZoners :

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application :

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com / candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.