Technical program manager Jobs in Hayward, CA

Program Manager

The Program Manager leads high-quality after-school programming that empowers youth, supports families, and aligns with A.S.E.S. and ELOP standards. This role oversees program operations, staff supervision, and partnerships with schools and community organizations to create a safe, engaging, and outcome-driven environment.

Responsible for staff development, program evaluation, and resource management, the Program Manager ensures that youth receive enriching experiences that prepare them for success. By fostering a culture of accountability, continuous improvement, and strong community engagement, this role plays a key part in advancing BGCSL's mission to inspire and empower all young people to reach their full potential.

Leadership & Program Oversight: Manage after-school site programs, activities, and services to prepare youth for success while ensuring compliance with A.S.E.S./ELOP standards and maintaining a safe, outcome-driven environment.

Staff Supervision & Development: Provide leadership to the Kinder Care Coordinator and Youth Development Professionals (YDPs), guiding child supervision, youth enrichment programming, and parent engagement while reinforcing organizational values.

Training & Professional Growth: Participate in and occasionally plan meetings, trainings, and organizational events, ensuring staff development and adherence to best practices in after-school programming.

Program Evaluation & Continuous Improvement: Utilize CRM (MyClubHub) data, compile monthly reports, and conduct site observations to assess program effectiveness and recommend improvements in collaboration with key stakeholders.

Accountability & Performance Management: Supervise staff, ensure adherence to program goals and objectives, administer corrective action when necessary, and partner with HR and leadership to address staff or member-related issues.

Budget & Resource Management: Oversee site operations within the approved budget, control expenditures, collaborate with school staff on safety and cleanliness, and contribute to grant writing and reporting for financial sustainability.

Community & School Partnerships: Develop and maintain relationships with school administrators, parents, and community organizations, attending faculty and principal meetings to align site culture, goals, and values.

Program Promotion & Outreach: Represent BGCSL, promote membership, coordinate program publicity, and maintain ongoing communication with external stakeholders to strengthen engagement and community impact.

Minimum of 2 years of experience in after-school programming, youth development, or a related field.

Minimum of 1 year of experience in staff supervision, coaching, and leadership.

Strong understanding of child safety, behavior management, and youth engagement strategies.

Ability to build and maintain positive relationships with school administrators, parents, and community partners.

Strong organizational skills with the ability to multitask, problem-solve, and adapt to changing circumstances.

Proficiency in Microsoft Office, Google Suite, and data management systems (such as CRM or MyClubHub).

CPR and First Aid certification (or ability to obtain within 90 days of hire).

Ability to pass a background check and meet state-mandated requirements for working with youth.

Bachelor's degree in education, child development, social work, or a related field OR equivalent experience in youth development and program management.

Equivalent Experience + High school diploma + 48 college semester units ( 2 years college), OR

Equivalent Experience + High school diploma + an Associate's (or higher) degree, OR

Equivalent Experience + High school diploma + a passing score on the district's Paraeducator/Paraprofessional Exam within the first 30 days of employment.

Frequently required to stand.

Frequently required to walk and sit.

Frequently required to utilize hand and finger dexterity.

Occasionally required to climb, balance, bend, stoop, kneel, or crawl.

Continually required to talk or hear.

Occasionally exposed to outside weather conditions.

Occasionally exposed to bloodborne and airborne pathogens or infectious materials (Communicable diseases in an office environment including COVID-19, common cold, and flu viruses. Negative TB screen required).

Noise level in the work environment may vary from light to moderate.

The employee must occasionally lift and/or move more than 50 pounds.