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Technical program manager Jobs in Los Angeles, CA

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Technical program manager • los angeles ca

Last updated: 5 days ago

Technical Account Manager

Red Cup IT, Inc.Los Angeles, California, United States
Full-time

We are looking for a Technical Account Manager (TAM) at a Managed Service Provider (MSP) who is the bridge between a client's business goals and the MSP's technical execution.Unlike a standard Acco... Show more

Associate Technical Project Manager

Signature ConsultantsUSA, California, Huntington Park
$45.00 hourly
Full-time
Quick Apply

Title: Technical Project Manager.Work Location: Acton, MA 01720, United States.Work Model: Remote - Must be onsite in Acton, MA 1-2 weeks per quarter.Contract Duration: 6 months + possible extensio... Show more

Senior Technical Program Manager – AMI Modernization

Synergy SolutionsLos Angeles, CA, us
Full-time

This role leads the technical delivery, vendor coordination, and requirements definition for a major Advanced Metering Infrastructure (AMI) modernization initiative.The Senior Technical Program Man... Show more

Program Manager

LIDD Consultants Inc.Los Angeles, CA, US
Full-time
Quick Apply

LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions.We help m... Show more

Manager Entertainment Technical

NBCUniversalUniversal City, CALIFORNIA, United States
$80,000.00 yearly
Full-time

The Technical Manager – Entertainment Technical is responsible for the planning, management, execution, and delivery of technical entertainment projects, live shows, special events, seasonal offeri... Show more

LN Media & Sponsorship || Technical Program Manager

Live Nation Worldwide, Inc.Hollywood, CA, USA
Full-time

Live Nation’s Media & Sponsorship division is seeking a Technical Program Manager to drive the day-to-day execution and coordination of technical initiatives supporting the continued growth of the ... Show more

Technology Program Manager

City National BankLos Angeles, California, United States
$99,000.00 yearly
Full-time

WHAT IS THE OPPORTUNITY?Position is responsible for the planning and successful delivery of long term and / or complex technology projects or programs in a specific business unit while leading matr... Show more

Commissioning Program Manager

CoreSiteLos Angeles, CA, US
$125,400.00–$155,000.00 yearly
Full-time

CoreSite is a leading colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow.Our data centers bring dozens of organizations ... Show more

Senior Technical Program Manager

SemtechUSA, Alhambra, CA
$137,000.00 yearly
Full-time

The role of Senior Technical Program Manager (TPM) is to drive execution across complex, cross-functional programs within the SPP organization.This role sits at the center of product development, m... Show more

Program Manager

SEC Construction ManagementLos Angeles, CA, US
$168,473.00 yearly
Full-time

Manages all aspects of project planning and development in programs, including Engineering and Construction; Technical Support; Bidding Strategy; Schedules; Budget; Funding source and allocations; ... Show more

Senior Principal Technical Program Manager

Disney Entertainment and ESPN Product & TechnologyGlendale, California, United States
Full-time

The Senior Principal Technical Program Manager is a staff position within the DEE Technology: Business Operations – Technical Program Management organization.The Senior Principal Technical Program ... Show more

Program Manager - Education

STVLos Angeles, California
Full-time

STV is seeking a Program Manager for the Construction Manager Group in the Los Angeles, CA Market.Manages a team of Program Managers overseeing all aspects of project planning and development in pr... Show more

Program Budget Manager

Brilliant CornersLos Angeles, CA, US
$80,000.00 yearly
Full-time
Quick Apply

Candidates must reside within reasonable commuting distance of our Los Angeles, San Francisco, or San Diego offices.We develop, own, and manage multi-family supportive housing and licensed resident... Show more

Senior Technical Project Manager

PM2CMMonterey Park, CA, US
Full-time
Quick Apply

Senior Technical Program Manager.District, integrating IT, Facilities, and low-voltage systems into cohesive, high-performance environments.This role combines technical leadership, construction coo... Show more

Research & Development Technical Program Manager

Motorola SolutionsLos Angeles, CA
$160,000.00 yearly
Full-time +1

Silvus Technologies, the global leader in advanced MIMO mesh networking solutions for defense, industrial, and public safety applications, is seeking an.VIce President of Research and Development.T... Show more

Program Manager

Motion RecruitmentLos Angeles, California, United States
Full-time

Program Manager - Irvine, CA - Full-Time Position - US Citizens & Green Card Holders Only.We are seeking an experienced Program Manager to oversee the operational execution of sales-related project... Show more

Program Manager

Special Service for Groups, Inc- HOPICSLos Angeles, CA, US
Full-time +2
Quick Apply

SPECIAL SERVICE FOR GROUPS INC.Program Manager        Division : HOPICS   FLSA : Exempt, Full-time        Supervisor : Interim Housing Senior Manager &#... Show more

Sr. Technical Project Manager

Walt Disney ImagineeringGLENDALE, California, United States
$141,900.00–$190,300.00 yearly
Full-time

Walt Disney Imagineering makes the impossible possible, by combining innovation and storytelling to bring Disney stories, characters and worlds to life.Imagineering is the master planning, creative... Show more

 • Promoted

Technical Program Manager

Snap Inc.Los Angeles, California
$190,000.00 yearly
Full-time

We believe the camera presents the greatest opportunity to improve the way people live and communicate.Snap contributes to human progress by empowering people to express themselves, live in the mom... Show more

Sr. Technical Program Manager, AI Studios

Amazon.com Services LLCCulver City, California, USA
Full-time

Technical Program Manager on the AI Studios team within Prime Video and Amazon MGM Studios, where you'll drive the delivery of AI-powered production capabilities that are transforming how movies an... Show more

People also ask
Technical Account Manager

Technical Account Manager

Red Cup IT, Inc.Los Angeles, California, United States
30+ days ago
Job type
  • Full-time
Job description

We are looking for a Technical Account Manager (TAM) at a Managed Service Provider (MSP) who is the bridge between a client's business goals and the MSP's technical execution. Unlike a standard Account Manager who focuses primarily on renewals and sales, a TAM is a highly technical consultant who ensures that a client's infrastructure actually aligns with industry best practices and their specific organizational needs.

Core Responsibilities

The TAM role is often summarized as "The Guardian of the Client Standards." They are proactive rather than reactive.

  • Technology Alignment: Regularly auditing client environments against the MSP's "Standard Stack" (e.g., ensuring all firewalls, backups, and cloud configurations meet specific security and performance benchmarks).
  • Technical Business Reviews (TBRs): Leading quarterly or semi-annual meetings with clients to present health reports, risk assessments, and infrastructure roadmaps.
  • Strategic Roadmapping: Developing 1–3 year technology plans that forecast hardware replacement cycles, cloud migrations, and security upgrades.
  • Project Scoping: Identifying technical gaps (e.g., an aging server) and drafting the initial scope of work (SOW) for the project team to implement.
  • Escalation Management: Serving as the senior point of contact for complex technical issues that the help desk cannot resolve or that have significant business impact.
  • Vendor Management: Acting as the client's advocate when dealing with third-party vendors (ISPs, line-of-business software providers, etc.).

TAM vs. vCIO: What's the Difference?

In many MSPs, these roles overlap, but they have distinct focuses:

FeatureTechnical Account Manager (TAM)Virtual CIO (vCIO)
Primary FocusTechnical standards and alignment.Business strategy and ROI.
Conversation"Is your backup configured correctly?""How can IT help you increase revenue?"
DeliverableAlignment reports and project quotes.IT budgets and multi-year strategies.
PerspectiveInternal infrastructure health.External business competition/compliance.


Required Skills & Qualifications

A successful TAM needs to be "bilingual"—fluent in both "Server-speak" and "C-Suite-speak."

Technical Skills

  • Infrastructure Depth: Advanced knowledge of Microsoft 365 (Intune, SharePoint, Azure AD), Virtualization (VMware/Hyper-V), and Networking (VLANs, Firewalls, VPNs).
  • Cybersecurity Frameworks: Familiarity with NIST, CIS, or SOC2 standards to ensure client environments are compliant.
  • Documentation: Proficiency in MSP tools like ITGlue, Liongard, or Hudu to maintain "the source of truth" for client environments.

Soft Skills

  • Consultative Selling: The ability to recommend solutions (upselling) based on actual technical needs rather than just hitting a sales quota.
  • Public Speaking: Comfort presenting technical data to non-technical business owners or board members.
  • Empathy & Patience: Navigating high-pressure situations when a client is frustrated by technical debt or outages.

Key Performance Indicators (KPIs)

How is a TAM's success measured? It's usually a mix of technical health and financial growth.

  1. Alignment Score: The percentage of a client's environment that matches the MSP's best-practice standards.
  2. Reactive Hours per Endpoint (RHe): A primary goal is to reduce the number of support tickets a client submits by proactively fixing the root causes.
  3. Client Retention Rate: Ensuring the client stays satisfied and sees the value of the MSP.
  4. Project Revenue: The value of the technology upgrades recommended and successfully scoped by the TAM.

Experience Requirements

  • Education: Bachelor's degree in IT, CS, or equivalent experience.
  • Certifications: CompTIA Network+/Security+, Microsoft 365 Certified: Administrator Expert, or specialized vendor certs (Cisco, Fortinet, Sophos).
  • Experience: 5+ years in a senior technical role (Tier 3 Tech or Team Lead) with at least 1–2 years in a client-facing or advisory capacity.