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Technical program manager • naperville il

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Technical Project Manager - Data Center (Remote)

RM Staffing B.V.Aurora, IL, US
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[job_card.full_time]

Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab...[internal_linking.show_more]

Senior Program Manager - Technical Programs

NavistarLisle, Illinois
[job_card.full_time] +1

International is seeking an accomplished.Senior Program Manager – Technical.As a senior leader within the Program Management Organization (PMO), you will own the full lifecycle of multiple truck pr...[internal_linking.show_more]

Phlebotomy - Entry Level Training Program

DreamboundNaperville, Illinois, United States
[job_card.full_time]

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ...[internal_linking.show_more]

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Program Manager

Girl Scouts of Northern IllinoisWoodridge, IL, United States
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Program Manager (Location: Flexible).Consider joining our team, if youre looking for a job with great benefits, such as:.Flexible Schedules & Remote Working Options.Public Service Loan Forgiveness ...[internal_linking.show_more]

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Program Manager Construction

Ulta BeautyBolingbrook, IL, United States
[job_card.full_time] +1

With over 1,400 stores throughout the U.Ulta Beauty is revolutionizing the beauty retail experience.With new stores coming online on a continual basis and the re-engineering of existing locations w...[internal_linking.show_more]

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Program Manager-Technical Projects

NavistarLisle, Illinois
[job_card.full_time] +1

International is seeking a dynamic and driven Program Manager – Technical Projects to lead high‑impact product and manufacturing insourcing programs that shape the future of commercial vehicles.In ...[internal_linking.show_more]

Program Director- IL- Physician Assistant Studies

Midwestern UniversityDowners Grove, US
[job_card.full_time]

Midwestern University’s College of Health Sciences, Downers Grove, Illinois invites applications for the position of Program Director, Assistant or Associate Professor, Physician Assistant Studies....[internal_linking.show_more]

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Adjunct Pool for Sports Management Program

InsideHigherEdNaperville, Illinois, United States
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Adjunct Pool for Sports Management Program.School of Education and Health Sciences.Sport Management Program Director.The Sport Management Program at North Central College invites applications to te...[internal_linking.show_more]

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Technical Project Manager

United IT SolutionsBolingbrook, IL, United States
[job_card.full_time]

Technical Project Manager (Performance Engg.We are seeking a dynamic and technically proficient individual to be deployed onsite with our customer.This role will serve as a key liaison between the ...[internal_linking.show_more]

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Program Facilitator

Feed My Starving ChildrenAurora, IL, US
[job_card.part_time]
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Combine your skills with your passion for changing lives!.As a part-time Program Facilitator at our Aurora, IL location you will facilitate an impactful experience for volunteers while furthering o...[internal_linking.show_more]

Technical Program Manager

NavistarLisle, Illinois
[job_card.full_time] +1

This role ensures reliable system performance, strong data integrity, and accurate reporting that enable critical engineering and financial planning decisions.Partnering closely with engineering, p...[internal_linking.show_more]

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Program Manager, Infrastructure & Operations Alignment

Endeavor HealthWarrenville, Illinois, US
[job_card.full_time] +2

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights: Position: Program Manager, Infrastructure & Operations Alignme...[internal_linking.show_more]

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Program Director- IL- Physician Assistant Studies

HealthEcareers - ClientDowners Grove, IL, USA
[job_card.full_time]

Midwestern University’s College of Health Sciences, Downers Grove, Illinois invites applications for the position of Program Director, Assistant or Associate Professor, Physician Assistant Studies....[internal_linking.show_more]

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Program Manager -

Sterling EngineeringBolingbrook, IL, US
[job_card.full_time] +1

Program Manager – Battery Technology.Sterling Engineering is partnering with a leading innovator in battery and energy storage technology that’s expanding its engineering and operations teams.Known...[internal_linking.show_more]

Program Manager

Sterling Engineering, Inc.Bolingbrook, IL, US
[job_card.full_time] +1
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Program Manager – Battery Technology.Sterling Engineering is partnering with a leading innovator in battery and energy storage technology that’s expanding its engineering and operations teams.Known...[internal_linking.show_more]

Information Security GRC Program Senior Manager

KemperDowners Grove, IL, United States
[job_card.full_time]

Chicago, Illinois, Downers Grove, Illinois.Kemper is one of the nation’s leading specialized insurers.Our success is a direct reflection of the talented and diverse people who make a positive diffe...[internal_linking.show_more]

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Technical Alignment Manager

PrairieNaperville, IL, United States
[job_card.full_time]

Technical Alignment Manager (TAM).Naperville, IL | MSP Environment.We're seeking a client-facing Technical Alignment Manager (TAM) to serve as a trusted advisor and key liaison between our team and...[internal_linking.show_more]

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Program Manager Construction

Ulta Beauty, Inc.Bolingbrook, Illinois, United States
[job_card.full_time] +1

With over 1,400 stores throughout the U.Ulta Beauty is revolutionizing the beauty retail experience.With new stores coming online on a continual basis and the re-engineering of existing locations w...[internal_linking.show_more]

Technical Project Manager

MolexLisle, IL, United States
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Are you looking to make a connection to your career? Come to Molex where we create connections for life.We use innovation, engineering excellence, commitment to quality and reliability, and superio...[internal_linking.show_more]

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Technical Project Manager - Data Center (Remote)

Technical Project Manager - Data Center (Remote)

RM Staffing B.V.Aurora, IL, US
[job_card.1_day_ago]
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  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Why This Role Exists

  • Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question

  • Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture

  • Tickets get lost between technical and commercial teams — this role closes that gap

  • We are scaling and need a manager who can build process while staying hands-on with clients

Key Responsibilities

Client Ownership

  • Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle

  • Lead client onboarding, scoping calls, and technical review meetings

  • Translate client requirements into actionable work orders and internal tickets

  • Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs

  • Build long-term relationships that reduce churn and increase account expansion

Project & Ticket Management

  • Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform

  • Create, assign, prioritize, and close tickets with clear documentation at every stage

  • Track multi-workstream projects across planning, procurement, deployment, and sign-off

  • Identify blockers early and coordinate cross-functional resolution without escalating everything upward

  • Maintain a live project dashboard that clients and internal stakeholders can rely on

Datacenter & Technical Operations

  • Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling

  • Review and validate work orders for technical accuracy before client-facing delivery

  • Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics

  • Ensure adherence to datacenter safety, change management, and access protocols

  • Provide technical guidance to junior technicians and contractors on-site

Budget & Commercial Oversight

  • Track project budgets, flag overruns, and submit change orders when scope shifts

  • Review vendor invoices and validate against approved work orders

  • Assist in preparing quotes and SOWs for new client engagements

  • Maintain procurement records and ensure contract compliance for hardware and services

Team Management

  • Manage a team of technicians and/or project coordinators remotely that work onsite.

  • Set weekly priorities, conduct 1:1s, and run shift/resource planning

  • Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes

  • Identify skill gaps and work with leadership on training and hiring plans



Required Qualifications

  • 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field

  • Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure

  • Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations

  • Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent

  • Experience owning project budgets, SOWs, or vendor purchase orders

  • Proven ability to manage and develop a small technical team

  • Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time

Preferred Qualifications

  • Experience in a managed services, colocation, or cloud infrastructure environment

  • Familiarity with DCIM tools, asset management systems, or CMDB platforms

  • Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)

  • Exposure to ITIL practices or formal change management processes

  • Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation