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About the Role

– Trauma Program Manager

The Trauma Program Manager is responsible for the overall management and coordination of the trauma service, ensuring compliance with all regulatory and accreditation requirements. This role involves providing clinical and technical expertise, guiding staff development, and engaging in continuous quality improvement to enhance patient outcomes and operational performance.

The manager also supervises and mentors nursing and support staff, leads process improvement initiatives, and ensures the highest standards of trauma care delivery. In addition, this role assists with fiscal and operational management, including budgeting, payroll, purchasing, billing, and supply cost control.

As a key leader within the hospital, the Trauma Program Manager collaborates closely with physicians, emergency services, surgical teams, and leadership to ensure seamless coordination of care and optimal performance across all trauma-related functions.

Key Responsibilities

·Provide leadership, supervision, and support to trauma nursing and clinical teams.

·Ensure compliance with trauma program standards, accreditation requirements, and quality benchmarks.

·Develop, implement, and monitor process improvement initiatives aimed at optimizing patient outcomes and operational efficiency.

·Participate in fiscal management, including budgeting, payroll, and supply cost oversight.

·Engage in hiring, onboarding, and professional development to build a highly effective and cohesive team.

·Implement and sustain talent retention strategies to promote staff satisfaction and stability.

·Serve as a clinical resource and mentor to staff, fostering a culture of excellence and continuous learning.

·Collaborate with interdisciplinary teams to enhance trauma readiness, education, and overall patient safety.

What We Offer

·Competitive compensation and comprehensive benefits package (medical, dental, vision, 401k)

·Paid time off and tuition assistance

·Onsite childcare for team members

·Opportunities for professional growth and advancement within Sentara Health

·Recognition programs for leadership and nursing excellence

·A supportive and collaborative work environment that values innovation and teamwork

Qualifications

·Current Registered Nurse (RN) license or eligibility in the State of Virginia

·Basic Life Support (BLS) certification required within 90 days of hire

·Bachelor’s Degree in Nursing (BSN) required; Master’s preferred

·Minimum of 2–5 years of clinical experience in emergency, trauma, or critical care nursing

·Prior leadership or program management experience strongly preferred

·Strong knowledge of trauma systems, performance improvement, and regulatory requirements

Level One Experience Preferred

Schedule

·Day Shift (Full-Time, Leadership Role)

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Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is metHere at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.