Technical writer Jobs in Eugene, OR

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS172, P4, Band 7 Job-Specific Essential Duties and Responsibilities: - Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams. - Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership. - Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes. - Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users. - Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, Standard Operating Procedures (SOPs), and Disaster Recovery documentation. - Provide hands-on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs. - Leverage agency-approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting. Job-Specific Minimum Requirements: - Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required. - Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience. - 7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments. - Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment. - Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes. - Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation. - Strong written and verbal communication skills for executive-level and technical stakeholders. - Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials. Preferred Skills and Qualifications: - Familiarity with federal government environments. - Experience using ServiceNow for project tracking, change coordination, and reporting. - Background supporting cloud platforms (AWS, Azure/M365), enterprise networks, or endpoint services. - Ability to flex between coordination and technical execution without loss of quality or timeliness. #techjobs #clearance #veteransPage #LI-remote Minimum Requirements TCS172, P4, Band 7 #TSTECH EEO Statement Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 60,000.00 Maximum Salary $ 90,000.00 *