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Technical writer Jobs in Pasadena, TX

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Technical writer • pasadena tx

Last updated: 2 days ago

Manufacturing Customer Service Representative-Couplings

John CranePasadena, Texas, United States
Full-time

Must have Customer Service experience in a "manufacturing" environment.The Couplings Customer Service Representative is a customer-facing professional responsible for managing complex customer inqu... Show more

Technical Writer

TradeJobsWorkForce77213 Houston, TX, US
Full-time

Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents.Create, maintain and update installation instructions,... Show more

 • Promoted

Technical Architect, Security

Long View SystemsDeer Park, TX
$115,840.00 yearly
Full-time +1

A career that helps you get more out of life.A Long View career helps you get more out of life.We don’t just say it, we prove it.We’re proud of our reputation as one of North America’s most dynamic... Show more

Quality Control Inspector

Alltex Staffing & PersonnelPasadena, Texas, United States
Full-time
Quick Apply

Job Order: Quality Control Inspector.The Quality Control Inspector is responsible for ensuring that all products meet established functional and quality standards.This role performs inspections, ve... Show more

Automotive Service Writer

TradeJobsWorkforce77029 Jacinto City, TX, US
Full-time

Automotive Service Writer Job Duties: Initiates automotive services and repairs by ascertaining performance proble... Show more

 • Promoted

Electrical Reliability Engineer – Petrochemical & Natural Gas (Houston, TX)

JobsonboardPasadena, Texas, United States
Full-time
Quick Apply

Electrical Systems & Reliability Engineer.We are seeking an experienced and strategic.Electrical Systems & Reliability Engineer.This role is ideal for a results-oriented engineering profess... Show more

Facilities Maintenance Coordinator (Salary Range: $65k-$75k)

4 Horn InvestmentsPasadena, TX, United States
$65,000.00–$75,000.00 yearly
Full-time

Facilities Maintenance Coordinator.The Facilities Maintenance Coordinator oversees all aspects of building functions and guarantees the safety and functionality of all facilities.The Facilities Mai... Show more

Remote Bilingual Writer - Korean (South Korea) - AI Trainer ($18-$18 per hour)

MercorPasadena, Texas, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Korean speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will use a specia... Show more

Market Development Engineer

Kuraray AmericaPasadena, TX, USA
Full-time
Quick Apply

Title: Market Development Engineer Location: Pasadena, TXWho we are:Voted one of the Nation's Best and Brightest Companies to Work for, Kuraray America, Inc.KAI) is a global leader in specialty che... Show more

Plant Specialist

NRGDeer Park, TX, US
Full-time

Welcome to the intersection of energy and home services.At NRG, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a smarter, cleaner and more ... Show more

Automation & Process Control Leader

Lubrizol CorporationPasadena, TX, US
Full-time

At Lubrizol, we’re transforming the transportation, industrial applications, and consumer markets through science, sustainability, and a culture of inclusion.As part of our global team, you’ll be e... Show more

Technical Service Engineer

Element Solutions IncPasadena, TX, US, 77506
$95,000.00–$143,000.00 yearly
Full-time

Challenge Yourself and Impact the Future!.MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing... Show more

Remote Bilingual Writer - Japanese (Japan) - AI Trainer ($18-$18 per hour)

MercorPasadena, Texas, US
$18.00 hourly
Remote
Full-time

Mercor is hiring native Japanese speakers to help capture and evaluate real, natural voice interactions with a next-generation AI assistant, in partnership with a leading AI lab.You will use a spec... Show more

Remote Technical Accounting & SEC Reporting Specialist - AI Trainer ($700-$700 per hour)

MercorPasadena, Texas, US
Remote
Full-time

Role Overview** Mercor is collaborating with a leading AI lab to engage technical accounting and SEC reporting specialists.You'll translate real technical-accounting and external-reporting work int... Show more

Inspector 2

Halo TS GlobalHouston, Texas, United States, 77015
$50.00–$55.00 hourly
Full-time
Quick Apply

About Halo Technical Solutions Global.Halo Technical Solutions Global is a technical consulting and project support firm focused on quality assurance, quality control, and commissioning for complex... Show more

Lead AI Engineer

PrologisDenver Office
$147,000.00 yearly
Full-time

At Prologis, we don’t just lead the industry—we define it with a 1.We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds.From a... Show more

Ultra-pure water - Technical Sales Account Manager

Water TechnologiesPasadena, Texas, United States
Remote
Full-time

In this role, you will promote and sell our complete pure water/ultrapure treatment systems to light industry clients in the Houston, Texas region.Additionally, you will support clients in the regi... Show more

Market Manager, Cement

AmrizeGalena Park, TX, United States
Full-time

Join Amrize as a Market Manager, Cement and help construct what's next.If you're ready to put your skills to work on projects that matter and build a career with a company that's building North Am... Show more

Sr. Product Marketing Manager

Interplay LearningDeer Park, TX, United States
$120,000.00–$140,000.00 yearly
Full-time

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.Lev... Show more

Senior Manager, Process Control, Digitization Resource Leader

CelanesePasadena, TX, US
Full-time
Quick Apply

The Senior Manager, Global Process Controls & Automation provides strategic leadership for process control and automation across Celanese global manufacturing network.This role is responsible f... Show more

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Manufacturing Customer Service Representative-Couplings

Manufacturing Customer Service Representative-Couplings

John CranePasadena, Texas, United States
16 days ago
Job type
  • Full-time
Job description

Job Description

Must have Customer Service experience in a "manufacturing" environment.

The Couplings Customer Service Representative is a customer-facing professional responsible for managing complex customer inquiries, quotations, order fulfillment, delivery performance, and technical support activities in an industrial environment. This role serves as a key liaison between customers and internal teams to ensure exceptional service, operational efficiency, and customer satisfaction.

Responsibilities include but not limited to the following:

  • Serve as the primary contact for customer inquiries related to products, orders, pricing, delivery status, and technical applications.
  • Prepare and manage complex quotations, proposals, blanket orders, and pricing requests.
  • Provide technical product recommendations and application support using engineering resources and product selection tools.
  • Process, monitor, and expedite customer orders to ensure timely and accurate delivery.
  • Analyze open orders, backlog, and delivery performance to proactively resolve potential issues.
  • Coordinate with Sales, Operations, Planning, Engineering, Supply Chain, and Quality teams to address customer needs and escalations.
  • Manage customer complaints, RMA's, and corrective action requests to drive effective resolution.
  • Prepare and communicate customer performance, delivery, and satisfaction reports as required.
  • Maintain accurate customer, pricing, and order information within ERP systems.
  • Support continuous improvement initiatives and special projects focused on enhancing customer experience and operational performance.
  • Overtime may be required occasionally.


Qualifications

  • High school diploma or equivalent required. Associate degree or equivalent experience preferred.
  • Minimum 3 years of customer service experience in a manufacturing, industrial, engineering, or technical environment.
  • Strong ERP system knowledge and proficiency with Microsoft Office applications.
  • Ability to interpret technical documentation, blueprints, and product specifications.
  • Strong communication, relationship-building, and conflict-resolution skills.
  • Excellent analytical, organizational, and problem-solving abilities. Strong math skills are a plus.
  • Ability to manage multiple priorities and work effectively across cross-functional teams.
  • Demonstrated leadership, mentoring, and collaboration capabilities.
  • Experience working in a diverse environment with a global company is a plus.

Job grade and compensation will be determined based on qualifications and relevant experience.



Additional Information

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)