Technology • elgin il
Job Description & Skills: HRIS Support Analyst General Summary: Provides Tier 3 support for all Benefits support issues.Duties and Responsibilities: Provide technical and analytical HRIS support fo...Show more
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The average salary range is between $ 40,654 and $ 76,725 year , with the average salary hovering around $ 56,925 year .
The average salary range is between $ 52,692 and $ 147,175 year , with the average salary hovering around $ 85,044 year .
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Job Description & Skills :
HRIS Support Analyst
General Summary : Provides Tier 3 support for all Benefits support issues.
Duties and Responsibilities :
Provide technical and analytical HRIS support for Benefits through direct contact, helpdesk, referrals / emails / voice mails, and interaction with Benefits third party providers.
Support benefits deductions, leave accruals, and other issues that impact associate pay.
Monitor benefits interfaces and ensure feeds are working properly. Develop testing scenarios, report errors to IT, and track appropriately.
Review error logs and transactions to ensure system is working as designed.
Conduct various data audits, including running ad hoc reports which aim to maintain data integrity and troubleshooting systems or data issues.
Work with users and the HRIS team to implement new business processes, ensuring existing processes are followed, which comply with the HRIS and Benefits guidelines and policy requirements.
Participate in weekly status meetings with the benefits team.
Perform other duties as assigned
Experience / Skills / Abilities :
Strong experience of Benefits systems and functional knowledge of Benefits
Basic analytical ability to gather and interpret information and develop, recommend and implement solutions.
Ability to write queries and reports
Essential Qualifications :
At least 2 years experience working with third party benefits providers (, Hewitt, Metlife, Marsh, etc.)
At least 2 years query / report writing experience
4-year degree or equivalent experience
Additional / Preferred Qualifications :
PeopleSoft 8.x experience
