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Testing coordinator Jobs in Baltimore, MD

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Testing coordinator • baltimore md

Last updated: 3 days ago

Renewal Coordinator

Sciens Building SolutionsHalethorpe, MD, United States
Full-time

Sciens Building Solutions is seeking a Renewal Coordinator for our fire alarm, fire protection & security business.The role of the Renewal Coordinator is to maintain service contracts within a defi...Show more

Administrative coordinator

MedasourceBaltimore, MD
Permanent

Job Title: Administrative Coordinator.Onsite, 5 days/week (8:30 AM – 5:00 PM).Required between buildings as needed.We are seeking a proactive and detail-oriented Administrative Coordinator to suppo...Show more

Remote Customer Service Representative – Product Testing

GLTowson, Maryland
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

POS Coordinator

Southern Glazers Wine & SpiritsRosedale, MD, United States
Full-time

Shape a remarkable future with us.Build a career working for an industry leader that truly invests in their people and equips them with leading technology, continuous learning, and the ability to b...Show more

Wedding Coordinator

Leigh and Co.Baltimore, MD, US
Full-time
Quick Apply

Events is a fast-growing wedding planning company based throughout the entire United States - we are looking for planners in .We provide wedding design, wedding coordination and planning services f...Show more

IEP Coordinator

Maryland Treatment Centers, Inc.Baltimore, MD, US
Full-time

About Us: The Baltimore Academy has established itself as a premier provider of Full Day Special Education services for students in grades 6 through 12.The 12 month school program serves male and f...Show more

Hospitality Coordinator

HB TravelsBaltimore, MD, United States
Full-time

Baltimore, Maryland, United States.We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients.From luxury cruises and resort stays to cust...Show more

Coordinator of Testing

Baltimore City Community CollegeBaltimore, MD, US
Full-time

Reporting to the Director of Testing, or designee, the Coordinator of Testing will assist with the coordination and administration of examinations offered in the Testing Center including, but not l...Show more

Administrative Coordinator

ComForCare Home Health Care - Baltimore/CarrollTowson, MD, US
Full-time

Now Hiring: Administrative Coordinator.ComForCare Home Care – Where organization meets purpose.April is a season of renewal, momentum, and meaningful change—and we’re growing.If you love structure,...Show more

Facility Coordinator

Clean HarborsBaltimore, MD, US
Full-time

Clean Harbors is currently looking for a Facility Coordinator to join their team! The Coordinator plays a vital role in managing the receiving and shipping operations at the facility.This includes ...Show more

Remote Customer Service Representative – Product Testing

GLOCPAPikesville, Maryland
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Scheduling Coordinator

STEPS Behavioral HealthPikesville, MD
Full-time

Experienced Staffing Coordinator – ABA Therapy (Hybrid).Full-time | Hybrid (In-Office & Remote).At STEPS Behavioral Health, we are committed to delivering compassionate and evidence-based Applied B...Show more

Microbiology Analyst- Environment Testing, Hanover MD

EurofinsBaltimore, MD, US
Full-time

Eurofins Environment Testing is searching for a Microbiology Analyst in Hanover, MD.Must live a commutable distance to the laboratory.Compensation based on experience.Schedule- Monday-Friday 10:00a...Show more

MDS Coordinator

Orchard Hill Rehabilitation and Healthcare CenterTowson, MD
Full-time

Orchard Hill Rehabilitation and Healthcare Center -.Orchard Hill Rehabilitation and Healthcare Center.Proudly supported by Marquis Health Consulting Services.Ensure timely and accurate MDS assessme...Show more

Backroom Coordinator

MarshallsGlen Burnie, Maryland, 21061
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more

Lead Testing & Commissioning Engineer

TRC Companies, Inc.Baltimore, Maryland, USA
Full-time +1

TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovative, enduring solutions....Show more

Electrical Testing Technician - NETA I

ABM IndustriesBaltimore, MD, US
Full-time

Start Your Career in Electrical Power Testing with a National Leader.ABM Electrical Power Services, a.This is an exceptional opportunity for candidates looking to build a long-term career in electr...Show more

Event Coordinator

MarriottBaltimore, MD, United States
Full-time

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.Enter and retrieve information contained in computer databases using a ke...Show more

Project Coordinator

Above GroupBaltimore, MD, United States
Full-time

Our small but growing company needs a responsible, reliable Project Coordinator to organize and coordinate the day-to-day administrative aspects of the company's various projects.This position will...Show more

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Renewal Coordinator

Renewal Coordinator

Sciens Building SolutionsHalethorpe, MD, United States
27 days ago
Job type
  • Full-time
Job description

Renewal Coordinator

Sciens Building Solutions is seeking a Renewal Coordinator for our fire alarm, fire protection & security business. The role of the Renewal Coordinator is to maintain service contracts within a defined customer base and/or geographical territory. The Renewal Coordinator will develop and execute a customer-focused strategy that will lead to greater retention of service contracts, higher revenue per customer, review and present pricing escalation with the goal of ensuring overall customer satisfaction.

What You'll Be Doing

  • Manage all retention activities within an assigned service agreement customer base.
  • Proactively reach out to each customer in writing 120 days prior to renewal.
  • Re-estimate contract to ensure costs are updated with current labor rates and hours to perform the work.
  • Achieve a minimum renewal rate of 95%.
  • Prepare and actively participate in the monthly Service Contract Renewal meeting, following up on actions as needed.
  • Address customer concerns and gain customer acceptance prior to renewal date.
  • Manage a list of customers and annual renewal dates.
  • Responsible for retention, customer satisfaction and growth within the customer base.
  • Identify customer needs across fire alarm, sprinkler and security and upsell across product lines and/or expand existing services, based on current customer needs.
  • Act as the point of contact for the assigned customer base and develop strong relationships with customers, understand how the customer works and know each customer contact by department.
  • Work internally with managers to improve service delivery.
  • Ask questions, determine customer needs and provide solutions to meet those needs.
  • Share status of 120-day process during weekly sales meetings and status of current and past due renewals.
  • Meet with customers in person as needed.

What We Like About You

  • Fire Alarm, Fire Protection (sprinkler/suppression) and/or Security industry knowledge a plus.
  • Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered.
  • Over the counter sales or customer service experience.
  • Ability to proactively reach out to customers and problem solve.
  • Effective communication skills and ability to present before broad audiences.
  • Strong negotiation skills and competitive spirit.

What We're Bringing To The Table

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Professional career development opportunities.
  • Tuition reimbursement program.

Pay Rate: $24 - $33/hourly based on experience