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Testing coordinator Jobs in Baltimore, MD

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Testing coordinator • baltimore md

Last updated: 6 hours ago

Renewal Coordinator

Sciens Building SolutionsHalethorpe, MD, United States
Full-time

Sciens Building Solutions is seeking a Renewal Coordinator for our fire alarm, fire protection & security business.The role of the Renewal Coordinator is to maintain service contracts within a defi...Show more

Clinic Coordinator

University of Maryland Medical CenterTowson, MD, United States
Full-time

The Clinic Coordinator provides high-level administrative support in a clinical setting.The Clinic Coordinator is responsible for scheduling and maintaining the calendar for clinical heads of one o...Show more

POS Coordinator

Southern Glazers Wine & SpiritsRosedale, MD, United States
Full-time

Shape a remarkable future with us.Build a career working for an industry leader that truly invests in their people and equips them with leading technology, continuous learning, and the ability to b...Show more

Logistics Coordinator

ACERTUSCurtis Bay, MD, United States
Full-time

Job Category: Drive Away Operations.Baltimore MD Office | Baltimore MD Curtis Bay, MD 21226, USA.At ACERTUS culture is everything.We want people to want to work here.We have weekly huddles to hear ...Show more

Event Coordinator

Marriott InternationalBaltimore, MD, United States
Full-time

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.Enter and retrieve information contained in computer databases using a ke...Show more

Coordinator of Testing

Baltimore City Community CollegeBaltimore, MD, US
Full-time

Reporting to the Director of Testing, or designee, the Coordinator of Testing will assist with the coordination and administration of examinations offered in the Testing Center including, but not l...Show more

Administrative Coordinator

ComForCare Home Health Care - Baltimore/CarrollTowson, MD, US
Full-time

Now Hiring: Administrative Coordinator.ComForCare Home Care – Where organization meets purpose.April is a season of renewal, momentum, and meaningful change—and we’re growing.If you love structure,...Show more

Event Coordinator

General Dynamics Information TechnologyWindsor Mill, Maryland, United States of America
Full-time

Center for Medicare and Medicaid Services (CMS).You will play a crucial role in planning the events for the Medicaid Integrity Institute (MII).This hybrid position requires on-site presence at the ...Show more

Remote Customer Service Representative – Product Testing

GLOCPAPikesville, Maryland
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLEdgemere, Maryland
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

VDC Coordinator

JacobsBaltimore, Maryland, United States
Full-time

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement...Show more

Shipping Coordinator

Ultimate Staffing ServicesElkridge , MD
Full-time

Our client in the Elkridge, MD area is looking for a Shipping Coordinator who is dependable and a team-player to join their organization immediately! The candidate that demonstrates excellent commu...Show more

Operations Coordinator / Specimen Collection Coordinator

Project ChesapeakeBrooklyn Park, MD, US
Part-time
Quick Apply

Project Chesapeake provides quality addiction treatment, behavioral health therapy & treatment for individuals with a dual diagnosis.We are seeking a highly motivated, reliable, & professional, par...Show more

 • New!

Project Coordinator

IICRCRosedale, MD, United States
Full-time

SERVPRO of Perry Hall/White Marsh is hiring a Project Coordinator! SERVPRO of Perry Hall/White Marsh offers:.And more! The Project Coordinator will work as a liaison for the customer to identify pr...Show more

Marketing Coordinator

Aston CarterBaltimore, MD, United States
Permanent

Market Sector Expertise, Planning and Execution.Marketing coordinators are responsible for assisting the marketing director in the market playbook process as well as implementation of market playbo...Show more

Field Coordinator

IUPATHanover, Maryland, UNITED STATES
Remote
Full-time
Quick Apply

Field Coordinators are also the first point of contact for the instructor and center staff in working to resolve any issues that may be impeding the successful delivery of training and placement se...Show more

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Lead Testing & Commissioning Engineer

TRC Companies, Inc.Baltimore, Maryland, USA
Full-time +1

TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovative, enduring solutions....Show more

Electrical Testing Technician - NETA I

ABM IndustriesBaltimore, MD, US
Full-time

Start Your Career in Electrical Power Testing with a National Leader.ABM Electrical Power Services, a.This is an exceptional opportunity for candidates looking to build a long-term career in electr...Show more

Project Coordinator

Above GroupBaltimore, MD, United States
Full-time

Our small but growing company needs a responsible, reliable Project Coordinator to organize and coordinate the day-to-day administrative aspects of the company's various projects.This position will...Show more

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Renewal Coordinator

Renewal Coordinator

Sciens Building SolutionsHalethorpe, MD, United States
29 days ago
Job type
  • Full-time
Job description

Renewal Coordinator

Sciens Building Solutions is seeking a Renewal Coordinator for our fire alarm, fire protection & security business. The role of the Renewal Coordinator is to maintain service contracts within a defined customer base and/or geographical territory. The Renewal Coordinator will develop and execute a customer-focused strategy that will lead to greater retention of service contracts, higher revenue per customer, review and present pricing escalation with the goal of ensuring overall customer satisfaction.

What You'll Be Doing

  • Manage all retention activities within an assigned service agreement customer base.
  • Proactively reach out to each customer in writing 120 days prior to renewal.
  • Re-estimate contract to ensure costs are updated with current labor rates and hours to perform the work.
  • Achieve a minimum renewal rate of 95%.
  • Prepare and actively participate in the monthly Service Contract Renewal meeting, following up on actions as needed.
  • Address customer concerns and gain customer acceptance prior to renewal date.
  • Manage a list of customers and annual renewal dates.
  • Responsible for retention, customer satisfaction and growth within the customer base.
  • Identify customer needs across fire alarm, sprinkler and security and upsell across product lines and/or expand existing services, based on current customer needs.
  • Act as the point of contact for the assigned customer base and develop strong relationships with customers, understand how the customer works and know each customer contact by department.
  • Work internally with managers to improve service delivery.
  • Ask questions, determine customer needs and provide solutions to meet those needs.
  • Share status of 120-day process during weekly sales meetings and status of current and past due renewals.
  • Meet with customers in person as needed.

What We Like About You

  • Fire Alarm, Fire Protection (sprinkler/suppression) and/or Security industry knowledge a plus.
  • Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered.
  • Over the counter sales or customer service experience.
  • Ability to proactively reach out to customers and problem solve.
  • Effective communication skills and ability to present before broad audiences.
  • Strong negotiation skills and competitive spirit.

What We're Bringing To The Table

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Professional career development opportunities.
  • Tuition reimbursement program.

Pay Rate: $24 - $33/hourly based on experience