Third shift • pasadena ca
About the team: SoundOn is a platform powered by TikTok to help new and independent music creators distribute their music globally.Troubleshoot and proactively identify issues across the music dist...[internal_linking.show_more]
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Responsibilities
About the team: SoundOn is a platform powered by TikTok to help new and independent music creators distribute their music globally. - Troubleshoot and proactively identify issues across the music distribution and content moderation workflow, working closely with internal partnership teams, moderation teams, and labels to ensure smooth release and delivery. - Own artist distribution issue resolution, analyzing recurring problems faced by artists and labels, and developing both short-term fixes and long-term solutions to improve release success rates. - Translate artist feedback into operational improvements, building scalable SOPs and collaborating with product teams to optimize the overall distribution experience. - Research industry best practices and competitor solutions, staying current on regional market dynamics, music distribution trends, and emerging opportunities to inform product and operational strategies.
Qualifications
Minimum Qualification(s): - Over 5 years of work experience in technology, music, and entertainment industry. - Deep knowledge of all operations tied to product development, music and digital distribution infrastructure. - Experience working with product management. - Proficiency in English communication and presentation. Preferred Qualification(s): - Prior experience in label services is preferred, with a strong understanding of label needs and proven experience supporting labels in music distribution, release management, and artist services. - Great attitude, incredible passion and enthusiasm for people, technology, process, and music. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 9-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $30 - $70. Placement in the range depends on a number of factors, including a candidate's qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; 3. Exercising sound judgment
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
