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User experience • eugene or

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Director of User Experience

Director of User Experience

MaximusEugene, US
[job_card.full_time]
Essential Duties and Responsibilities : - Direct the writing, design, translation, review, and testing of print and digital program materials. Direct planning, staffing, budgeting, schedules, ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Experience Coordinator

Customer Experience Coordinator

Reynolds Electric, Plumbing, Heating and AirEugene, OR, US
[job_card.full_time]
Customer Experience Coordinator.Remote Work and Flexible Hours Available!.If you're someone who enjoys creating smooth, positive experiences for customers and keeping a busy office running effi...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashSpringfield, OR, United States
[job_card.full_time] +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more][last_updated.last_updated_variable_days]
Online Orders & Customer Experience Lead

Online Orders & Customer Experience Lead

Whole Foods Market IP. L.P.Eugene, OR, United States
[job_card.full_time]
A grocery retailer is looking for a Supervisor to manage customer service and e-commerce operations.This role involves leading team processes related to checkout and grocery delivery, ensuring exce...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Customer Experience Manager

Customer Experience Manager

McDonald Wholesale LLCEugene, OR, US
[job_card.full_time]
The Customer Experience Manager position is an integral part of our Customer Service department, led by our CFO.We are looking for motivated applicants who have excellent leadership and strong unde...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
PT Customer Experience Coordinator

PT Customer Experience Coordinator

TJXEugene, OR, US
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal Jobs SourceEugene, OR, US
[job_card.full_time] +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...[show_more][last_updated.last_updated_30]
Mail Processor - No Experience Required

Mail Processor - No Experience Required

Postal Jobs AssistEugene, Oregon, United States
[job_card.full_time]
USPS is accepting applications for PSE Mail Processing Clerks nationwide.This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you s...[show_more][last_updated.last_updated_variable_days]
Smart Working even without experience

Smart Working even without experience

Clubshop | USSpringfield, Oregon
[job_card.full_time]
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy. No product or tech skills n...[show_more][last_updated.last_updated_30]
  • [promoted]
Engineering - Structural - 3+ Years Experience

Engineering - Structural - 3+ Years Experience

KPFF Consulting EngineersEugene, OR, US
[job_card.full_time]
KPFF Eugene Structural is looking for motivated experienced structural engineers to help build and shape a growing office. The Eugene Structural office is a satellite of our office in Portland, OR.B...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Online Product Support - No Experience

Remote Online Product Support - No Experience

GLOCPASanta Clara, Oregon
[filters.remote]
[job_card.full_time]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more][last_updated.last_updated_30]
  • [promoted]
Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

The Postal ServiceEugene, OR, US
[job_card.full_time] +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...[show_more][last_updated.last_updated_30]
  • [promoted]
Airport CSR Supervisor Lead Passenger Experience

Airport CSR Supervisor Lead Passenger Experience

Unifi Aviation LLCEugene, OR, United States
[job_card.full_time]
An aviation services leader in Eugene, Oregon is seeking a Customer Service Agent.The role involves leading a team that assists passengers through arrivals, ticketing, and other inquiries while ens...[show_more][last_updated.last_updated_1_day]
Sales Manager - Experience Needed

Sales Manager - Experience Needed

STARSTIX LLCEugene, OR
[job_card.full_time]
[filters_job_card.quick_apply]
B2B Advertising sales such as Money Mailer, Grocery Store Advertising, Coupon Ad Sales.Duties, Expectations and Skills : . The main goal is to attract new local / regional advertisers & to close sa...[show_more][last_updated.last_updated_30]
  • [promoted]
Get Senior Care experience by volunteering!

Get Senior Care experience by volunteering!

Brighton HospiceEugene, OR, United States
[job_card.full_time]
Do you have a need to fulfill volunteer hours - or are you simply looking for a meaningful activity to fill your time? Please consider working with our fun and active crew at Brighton Hospice!.Brig...[show_more][last_updated.last_updated_variable_days]
PT Customer Experience Coordinator

PT Customer Experience Coordinator

TJ MaxxEugene, Oregon, 97401
[job_card.part_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Truck Driver - 3 Months Experience Required

Truck Driver - 3 Months Experience Required

C.R. EnglandEugene, OR, US
[job_card.full_time]
Pro CDL-A holders should consider a dedicated Harbor Freight route with C.All loads are preloaded at the distribution center and live unload at store deliveries. Valid CDL-A plus 3+ months of Class ...[show_more][last_updated.last_updated_30]
Apartment Leasing Agent - Experience

Apartment Leasing Agent - Experience

Career Strategies - National DivisionEugene, OR, US
[job_card.full_time]
Join Our Dynamic Leasing Team in Bend, Oregon!.Are you passionate about sales and customer service? Do you thrive in a dynamic, rewarding environment? We're expanding our leasing team and looki...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal SourceEugene, OR, US
[job_card.full_time] +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...[show_more][last_updated.last_updated_30]
Director of User Experience

Director of User Experience

MaximusEugene, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Essential Duties and Responsibilities :

  • Direct the writing, design, translation, review, and testing of print and digital program materials.
  • Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements.
  • Develop and recommend innovative methods, techniques, and criteria for project execution.
  • Coach project teams, manage assignments / schedules, and ensure successful completion of tasks.
  • Review project deliverables to ensure compliance with acceptance criteria and contract requirements.
  • Provide accurate and timely communication of risks, issues, and mitigation plans.
  • Develop and maintain project plan, meeting agendas / minutes, status reports, and financial tracking.
  • Build relationships and grow trust with clients, stakeholders, other departments, and digital team.
  • Influence others to accept and follow policies, procedures, practices and approaches.

Job-Specific Essential Duties and Responsibilities :

  • Conceptualize and execute design across digital channels, translating complex government policies into compelling experiences.
  • Provide thought leadership and collaborate with cross-functional teams to drive experience direction.
  • Lead the creation of deliverables including information architectures, sitemaps, wireframes, prototypes, personas, user journeys, service blueprints, and process flows.
  • Collaborate with product managers and other designers to define, prioritize, and solve problems.
  • Make strategic design and user-experience decisions related to core, and new, functions, and features.
  • Manage relationships with external partners, freelancers, and vendors, as needed.
  • Support business development through estimation, solutioning, and high-level staffing plans.
  • Partner with cross-functional teams-including product managers, designers, and peers in creative content-to align experience design with platform capabilities, content strategy, and delivery excellence.
  • Champion the adoption of emerging UX trends, tools, and best practices to continuously improve design standards and methodologies.
  • Leverage insights and analytics into every stage of decision-making to deliver inclusive, user-centered experiences that drive engagement, outcomes, trust, and compliance.
  • Facilitate client discussions and workshops, lead critiques, and coach fellow designers using methodologies grounded in design thinking, lean, and agile to help solve complicated problems in a cost effective, rapid and precise manner.

    • Minimum Requirements

  • Bachelor's degree in related field required.
  • 10-12 years of related professional experience required.
  • Minimum 2 years experience managing a department of professional level employees.
  • Proficient in Microsoft Project.

    • Job-Specific Minimum Requirements :

  • 10 years designing web, mobile, social, and interactive experiences through full development cycles in discovery, concepting, prototyping, testing, and delivery.
  • 5 years of demonstrated success leading in a client-facing role agency or consultancy.
  • Expert proficiency with modern design tools, prototyping, and collaboration platforms.
  • This is a hybrid role based in Princeton, NJ. You must live within a commutable distance of the office and regularly work on-site.

    • Preferred Skills and Qualifications :

  • Proven track record building inclusive, high-performing creative teams.
  • Experience in government, healthcare, financial, or other regulated sectors.
  • Advanced degree in user experience, information design, human computer interaction, interaction design, computer science, or information technology.
  • Knowledge of UI design patterns including SPA, RIA, and AI / chat / voice interfaces.

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    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

    Minimum Salary

    170,000.00

    Maximum Salary

    185,000.00