User testing Jobs in Dearborn, MI

Role purpose
Own the design, implementation, and ongoing optimization of Sage 100 as our core ERP for finance and operations, ensuring it supports scalable, standardized processes across all locations.
Scope of systems and modules

• Sage 100 core modules:General Ledger, Accounts Payable, Accounts Receivable, Bank ReconciliationSales Order, Purchase Order, Inventory ManagementJob Cost (if applicable), Fixed Assets (if licensed), Paperless Office/Document Management
• Reporting & analytics:Sage Intelligence / Crystal Reports (as applicable)Standard financial statements, operational dashboards, and custom reports

Key responsibilities
Solution design & configuration

• Map current processes for order‑to‑cash, procure‑to‑pay, inventory, and period close to Sage 100 capabilities.
• Design and maintain a chart of accounts, posting rules, terms codes, price lists, inventory item structure, warehouses, user roles/permissions, and approval flows.
• Standardize master data structures (customers, vendors, items, locations) across the company.

Implementation & project delivery

• Lead Sage 100 rollout projects for new sites or business units, following our internal implementation playbook.
• Build and maintain detailed project plans, risk logs, and cutover checklists.
• Own data migration: extract from legacy systems (e.g., QuickBooks, spreadsheets, legacy WMS), transform into Excel/Power Query, validate with business owners, and load via Sage 100 import utilities.
• Coordinate and run UAT cycles with functional leads, capturing defects and driving resolution.

Integrations & technical enablement

• Work with IT and vendors to maintain integrations between Sage 100 and:CRM (e.g., Salesforce/HubSpot) for customer and order data.Payroll/HRIS (e.g., ADP, Paylocity, Paycom) for GL postings.WMS/3PL or ecommerce platforms (e.g., Shopify, Amazon, EDI providers) for orders, inventory, and shipping.Banking platforms for electronic payments and bank feeds.
• Use existing integration tools (e.g., CSV/flat-file exchanges, scheduled imports/exports, middleware where in place) and participate in future integration/tool selection.
• Triage system and integration issues; managing tickets with Sage partners and third-party vendors.

Training, documentation & support

• Create and maintain SOPs and quick‑reference guides for key Sage 100 processes (AP, AR, invoicing, inventory adjustments, returns, etc.).
• Deliver new‑user onboarding and refresher training for finance, operations, and warehouse teams (remote and onsite).
• Serve as Tier 2 support for Sage 100 issues escalated by the Help Desk; identify root causes and implement permanent fixes (process or configuration).

Continuous improvement & governance

• Identify opportunities to automate manual steps (e.g., imports, recurring entries, approvals, standard reports).
• Maintain a backlog of change requests and enhancements; facilitate prioritization with Finance/Operations leadership.
• Enforce change management standards: sandbox testing, documentation, and approvals before production changes.
• Monitor data quality (e.g., open items, unmatched transactions, inactive masters) and partner with process owners to remediate.

Required Profile

• 3–5+ years of hands-on Sage 100 configuration/administration, including at least one full implementation or major upgrade.
• Strong functional knowledge in:Accounting (GL, AP, AR, reconciliations), andEither inventory/supply chain (purchasing, receiving, picking, shipping) or sales order processing.
• Solid Excel skills (lookups, pivot tables, basic formulas); comfortable handling large CSV files for imports/exports.
• Experience working with external implementation partners or Sage resellers.
• Ability to translate business requirements into system design and clearly explain trade-offs.

Success indicators

• Stable Sage 100 environment with minimal critical incidents after changes.
• On‑time, on‑budget delivery of implementation/rollout milestones.
• Reduction in manual work (spreadsheets, rekeying) and improved accuracy of financial and inventory data.
• Positive feedback from finance and operations leaders on usability, reporting, and responsiveness to issues.

HRforGrowth is an extension of the Growth Catalyst Group (GCG), a partnership of companies with more than 65 years of operating experience and a history of successfully serving customers across industries and disciplines.

We specialize in Organizational Transformation, Talent Acquisition, Peak Staffing, HR Staff Augmentation, HR Technology Solutions, Outplacement, and all forms of risk mitigation and compliance, benefits and compensation strategies, and performance management.

GCG® is one of the world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.