User testing Jobs in Norfolk, VA

Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It’s a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track.

That’s why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It’s a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve.

Progress is about more than getting from Point A to Point B. It’s knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today.

Job Description

Chief Operator

Plasser American – Danbury, CT

Plasser American is making the world a safer place by providing non-destructive testing services and products to the railroad industry. We are committed to our employees and provide many opportunities for training, development, and advancement. Our highly trained professionals go through rigorous training that exceeds industry standards.

The Operator, “On the Road”, position which requires extended travel including several months at a time without the possibility to go home and do make every effort to get our teams home whenever possible at a reasonable interval.

Operators are considered to be a very important position to hold as he is responsible for the safe operation on rail and on road as well as the preventive, actual and post maintenance or repairs of the RFD vehicle. Operators work very closely and as a Team with the Chief Operator both responsible to minimize downtime and deliver the RFD service according to schedule.

Operators represents the company image as much as any other Team members. We expect the team to act professionally and care for the image when servicing customers.

Operator is also responsible for any identified safety events or obstacles at all time along with the Chief Operator. Operators attitude, behavior and communication skills must be to the highest standard to create an environment of trust and respect.

RESPONSIBILITIES

• Operator reports directly to the Field Manager. In his absence, will report directly to other Field Manager in place or Manager of UT RFD Services as a last resort. The Operator will follow Chief Operator guidance while in operation.
• Operator will assist Chief Operator in marking the rail defects according to set standards;
• Will remain well versed with a professional attitude towards colleagues, customers and general public reflecting a positive image for the company;
• Shall ensure that all railroad and highway safety as well as operating procedures are maintained and applied to the best of his capacity;
• Shall be accountable, professional, drive safety and quality as the number one priority;
• Shall be open to changes in the workplace and apply directives according to set standards established;
• Adhere and execute instructions in reference books and customer playbooks;
• Shall partner with Chief Operator to maintain a high standard of maintenance, including cleanliness and 5S on trucks as much interior as exterior;
• Produce all necessary paperwork including but not limited to, elog reports, maintenance reports, trip reports, fuel reports, etc.
• Shall perform Pre and Post-trip maintenance every working day, to include carriage, hy-rail and truck. Regularly grease, lube, tighten bolts, replace worn parts under the supervision and directives of the Chief Operator;
• Will ensure validity of any IFTA Sticker registration and insurance and reports to Field manager as directed,
• Is the overall responsible of the vehicle and its maintenance;
• Ensures Logbooks, DOT papers including Timesheets are maintained;
• Ensure compliance with all DOT regulations including hours of serviced regulation.
• Will coach, train, protect and assist new employees, Operators, in the wanted work environment established;
• Maintain controlled expenses as low as possible;
• Complete weekly expense reports, timesheets, inventory and general truck condition (repairs needed current and preventive);
• Operator understand that truck is to be parked at same lodging location as the Chief Operator every night unless otherwise specified.
• Performs other job duties as assigned.

EXPERIENCE

1. Experience:

• Excellent safety record
• Knowledge in computer programs, electrical and mechanical is a plus;
• Valid driver’s license Class A or B with Air Brake endorsement;
• Must continuously meet company & DOT Driving Standards

1. Special Education:

• Excellent written and verbal communication skills with high level of attention to detail
• Minimum of a High school diploma or GED. Mechanical, electrical, troubleshooting knowledge preferred.

1. Computer and Other Skills:

• Microsoft Office skills, including and not limited to Excel, Word, Microsoft Teams, Concur, and more;

GENERAL REQUIREMENTS

• Extended travel capability
• Punctual
• Have all safety training valid for customers and eRail Safe
• Being able to travel to customers anywhere in North America (Valid Passport)
• No Criminal Records
• Communicate in English (written & spoken, French for Eastern Canada)

CONDITIONS

While performing the duties of this job, the employee frequently works near moving mechanical parts and is frequently exposed to dust, oil, grease, fumes or airborne particles. Although work is primarily done inside a testing vehicle the employee might frequently be required to be outside in any weather conditions.

Must be able to lift and carry parts up to 75lbs. Willing to perform occasional mechanical tasks

Must be able to negotiate varied ground conditions including uneven, unstable and steep grade conditions. Requires the use of hands and fingers to handle or feel objects, tools or controls. Must be capable of regularly climbing up to 10 feet. The employee is required to talk and hear. Normal correctable vision is required.

Drug Screen Type

Pre-Employment Drug and Random Alcohol and Drug (FRA)

Benefit Highlights

Job Type: Full-time

Benefits:

• Accrue 80 Hours of Paid Time Off during your first year of employment
• 10 Paid Holidays per year
• 401(k) match of $0.50 for every $1.00 you contribute up to 6% of your salary
• You may receive a merit bonus after completion of the audit at the end of the fiscal year
• Tuition Reimbursement
• Free Short and Long Term Disability after 90 days of employment
• Free Life Insurance – 2 times your annual salary
• Company Events
Free employee medical and dental coverage. – valued at $7,500.00 - starts on Day 1 of Employment!

Willingness to travel

• 75% (Required)

As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals.

Compensation details: 23-25 Hourly Wage

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