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The University of Texas Permian Basin's Department of Graduate Studies welcomes applications for the position of Assistant Director.The Assistant Director of Graduate Studies – Operations plays a k...[internal_linking.show_more]
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Hiring Department
The University of Texas Permian Basin's Department of Graduate Studies welcomes applications for the position of Assistant Director
Salary Range
$55,000.00 depending on qualifications
Essential Functions
The Assistant Director of Graduate Studies – Operations plays a key leadership role in the Graduate Studies Office, managing day-to-day admissions operations, enhancing workflows, and supporting prospective and current students from inquiry through enrollment. This position works closely with the Director of Graduate Studies, supervising staff, coordinating communication strategies, maintaining CRM functionality, and ensuring efficient, student-centered processes. The role also collaborates with campus partners on marketing, recruitment, and technology efforts that advance enrollment goals and improve the graduate student experience. It’s a great fit for someone who thrives in a collaborative environment, enjoys process improvement, and is passionate about student success.
· Oversee daily graduate admissions operations, including application review and timely communication.
· Develop and refine standard operating procedures to improve accuracy and compliance.
· Serve as functional lead for the Graduate Studies CRM; manage updates and ensure data integrity.
· Supervise and support two Graduate Admission & Enrollment Counselors and student workers; recruit, train, mentor, and evaluate staff and student workers.
· Allocate team workload, set goals, and foster a collaborative, student-centered culture.
· Design and implement multi-channel communication campaigns (email, SMS, chatbot, social media).
· Partner with Marketing to maintain web content and manage print/digital collateral.
· Coordinate on- and off-campus recruitment events; represent the university as needed.
· Assist the Director/Dean with annual budget planning and track expenditures for operations, marketing, and travel.
· The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
Required Qualifications
1. Bachelor’s degree
2. Four (4) years of progressive experience in admissions/enrollment management, student services, or comparable operations.
4. Ability to travel and work evenings/weekends as needed
5. Unencumbered driver’s license
Preferred Qualifications
1. Master’s degree in higher education administration, business, or related field
2. Demonstrated expertise with CRM and student information systems (., Slate, Banner, PeopleSoft) and data reporting/analysis tools.
3. Two (2) years supervising staff
4. Exceptional organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
5. Bilingual Spanish & English
