Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!... Show more
Great Southwest Pkwy, Grand Prairie, TX 75050.Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenance Fueler Washer at Penske, you'll do exactly that.You wi... Show more
For qualified candidates, we are offering a sign-on bonus.First half will be paid on first check after 1 week of service.The remainder will be paid after completing the 4th week of service.Physical... Show more
Are you motivated and an ambitious team player with a passion for customer service and sales? Do you thrive in a fast-paced environment? Looking for a Career with a Future? If so, Stanley Steemer i... Show more
The Line Cook is responsible for preparing and executing high-quality menu items in accordance with Twin Peaks standards.This role ensures all food is prepared consistently, safely, and efficiently... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the criminal justice job market.Looki... Show more
The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 46 retail offices and is responsible for delivering a consistent, high-quality client experience across ... Show more
CARE culture Commitment, Accountability, Respect, and Excellence.The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through... Show more
Local CDL-A Truck Drivers Wanted for Dedicated Account.Home Daily * $1,500 Minimum Weekly Guarantee * Newer Trucks * Full Benefits Apply Now. Show more
Join us as a Kitchen Team Associate.We’re looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests.Thrive in a safe and support... Show more
Toyota of Irving is seeking an experienced.If you excel in a fast-paced dealership environment and have strong attention to detail with title processing experience, we want to speak with you.We are... Show more
The Events Coordinator is responsible for providing logistical and tactical support to the Events and Corporate Communications team as well as adult programming (Squash, Racquetball, Pickleball, an... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Training and professional development from industry leaders.THE SEALS of DFW is looking for a Territory Sales and Service Representative to grow our customer base in the commercial kitchen industry... Show more
Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more
An established pediatric dental office is looking for Dental Assistants who are available to start immediately.We are seeking a candidate that is willing to work a part-time or full-time schedule, ... Show more
Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more
An independent opportunity for driven, self-motivated people ready to build something of their own.If you are someone who wants to be in business for yourself — but not by yourself — this may be ex... Show more
This position will be responsible for assisting in the management and execution of daily hockey operations for the facility.It will be a hybrid of on-ice responsibilities and administrative respons... Show more
Title: Remote Customer Service Representative
Status: Remote, W-9 (Independent Contractor)
Become a Customer Service Representative, work from home, and set your own schedule while helping others!
If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people’s lives, this flexible and fulfilling work from home opportunity may be just what you’re looking for.
As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.
This remote, flexible opportunity pays independent contractors $13 per hour.
Essential Functions
Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information
Making outbound calls to patients and caregivers
Actively assisting with enrollment, program applications, and set up in applicable systems
Retrieving information to assist caregivers with any payroll-related inquiries
Utilizing de-escalation techniques when supporting upset or frustrated callers
Offering guidance and directions to both caregivers and patients to effectively resolve any issues they’re facing
Documenting information and outcomes as necessary
About You
To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:
The ability to offer empathy, patience, and a friendly demeanor at all times
The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers
Great active listening skills
Excellent written and verbal communication skills
Strong attention to detail
The ability to multitask and adapt to change in a fast-paced environment
A quality-focused mindset and a desire to achieve first call resolution whenever possible
The ability to accurately and confidently work with numbers and discuss money
Your Home Office Environment
To be a Customer Service Representative, you will need:
A computer meeting these criteria:
Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)
Memory: 8GB of RAM
CPUs (Speed * Processors): 6
Hard Drive: At least 500MB of free space
Sound: sound card (standard on most computers)
Up-to-date antivirus software
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
Dual monitors
A USB noise-cancelling headset
A webcam for your certification experience
Where NexRep Contracts
NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Flexible Hours of Operation
As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.
Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you’d prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This flexible opportunity pays independent contractors
