Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more
Asociado de Ventas de Mascotas - Pearland $20/hora + comisión de venta (Se requiere bilingüe español/inglés).SE REQUIERE BILINGÜE (Dominio del español y el inglés).Buscamos personas dedicadas para ... Show more
At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people.We're a passionate, purpose-driven team that's as co... Show more
Total Wireless - Growth Wireless is seeking a motivated Cashier / Sales Rep to join our fast-paced wireless retail team.In this role, you will assist customers with purchases, recommend wireless pr... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Entry-Level Sales Representative (Full-Cycle) - $800 - $2000/Week.Impact Sales represents Impact Pest Control — a locally trusted company built on.Educate homeowners on pest risks, prevention, and ... Show more
Take the next step in your career as our new Stocker to coordinate tasks to ensure deadlines are met, follow safety procedures and company policies, and manage daily responsibilities with a focus o... Show more
Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Mercor is partnering with a leading AI research lab to build next-generation text-to-speech (TTS) systems capable of producing natural, expressive, and human-like voices.We are seeking **Australia-... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Cleans the supermarket, restrooms, and parking lot Checks and restocks supplies Answers customer inquiries Separates and bags the grocery items Maintains product and location knowledge Returns push... Show more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the business job market.Looking to st... Show more
What Timken makes possible begins with you.Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives.Now you can join th... Show more
Vector Marketing is filling part-time sales positions with an emphasis on customer service.Primary responsibilities include working with customers, selling our Cutco products, and writing up any or... Show more
Title: Remote Customer Service Representative
Status: Remote, W-9 (Independent Contractor)
Become a Customer Service Representative, work from home, and set your own schedule while helping others!
If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people’s lives, this flexible and fulfilling work from home opportunity may be just what you’re looking for.
As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.
This remote, flexible opportunity pays independent contractors $13 per hour.
Essential Functions
Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information
Making outbound calls to patients and caregivers
Actively assisting with enrollment, program applications, and set up in applicable systems
Retrieving information to assist caregivers with any payroll-related inquiries
Utilizing de-escalation techniques when supporting upset or frustrated callers
Offering guidance and directions to both caregivers and patients to effectively resolve any issues they’re facing
Documenting information and outcomes as necessary
About You
To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:
The ability to offer empathy, patience, and a friendly demeanor at all times
The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers
Great active listening skills
Excellent written and verbal communication skills
Strong attention to detail
The ability to multitask and adapt to change in a fast-paced environment
A quality-focused mindset and a desire to achieve first call resolution whenever possible
The ability to accurately and confidently work with numbers and discuss money
Your Home Office Environment
To be a Customer Service Representative, you will need:
A computer meeting these criteria:
Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)
Memory: 8GB of RAM
CPUs (Speed * Processors): 6
Hard Drive: At least 500MB of free space
Sound: sound card (standard on most computers)
Up-to-date antivirus software
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
Dual monitors
A USB noise-cancelling headset
A webcam for your certification experience
Where NexRep Contracts
NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Flexible Hours of Operation
As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.
Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you’d prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This flexible opportunity pays independent contractors
