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Journeys Store Manager

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

Meet and exceed store and personal sales goals and standards of performance

Recruit, interview, and hire high-caliber employees with in-store needs

Train and develop a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Ensure that all company initiatives are properly implemented and to the standard of the company direction

Conduct monthly performance reviews

Recognize talented staff and develop them for growth within the company

Supervise and manage all aspects of daily store operations

Supervise and manage all aspects of Loss Prevention practices

Plan weekly staffing schedules in compliance with schedules policy

Provide a fun, full service experience to all customers

Resolve customer issues effectively

Complete bank deposits

Understand the Journeys culture and demonstrate it to the team

Prior retail management experience preferred

12 years retail sales experience

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Manager in Training position or equivalent training

Ability to work 45 hours per week

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age

• Age requirements for full-time employment may vary based on state

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic / civil union partner status, gender identity and / or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467.