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Senior Implementation Specialist

Senior Implementation Specialist

KarbonChicago, IL, US
[job_card.full_time]
Karbon is the global leader in AI-powered practice management software for accounting firms.We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work ...[show_more][last_updated.last_updated_variable_days]
Implementation Analyst

Implementation Analyst

TransUnionChicago, Illinois, USA
[job_card.full_time]
TransUnions Job Applicant Privacy Notice.Personal Information We Collect.At TransUnion we strive to build an environment where our associates are in the drivers seat of their professional developme...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Consultant

Implementation Consultant

OpenGovChicago, IL, United States
[job_card.full_time]
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...[show_more][last_updated.last_updated_variable_days]
Implementation Analyst

Implementation Analyst

RLDatixChicago, IL, US
[job_card.full_time]
Implementation Analyst | Professional Services | Carmel, IN | Hybrid.RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care.T...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Implementation Director

Implementation Director

HH GlobalChicago, IL, United States
[job_card.full_time]
The Implementation Director will lead the development and execution of strategic operational solutions for new and existing enterprise clients, and coach a team of implementation and project manage...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Manager Project Implementation

Manager Project Implementation

Chicago StaffingChicago, IL, US
[job_card.full_time]
Manager Project Implementation.Robinson is seeking a Manager Project Implementation to join our Robinson Managed Solutions (RMS) team. In this role you will focus on managing a team of Implementatio...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Manager

Implementation Manager

Forward AirChicago, IL, US
[job_card.full_time]
The Implementation Manager will act as a senior project owner, facilitator, and leader to ensure a seamless and sustainable handoff from Sales to Operations for new domestic and international forwa...[show_more][last_updated.last_updated_variable_days]
RMS Support, Implementation and Learning Coordinator

RMS Support, Implementation and Learning Coordinator

PeopleCaddieChicago, IL
[job_card.full_time]
Title : RMS Support, Implementation & Learning Coordinator.RMS Support, Implementation & Learning Coordinator.This role plays a critical part in supporting hotels and regional / corporate teams worldw...[show_more][last_updated.last_updated_30]
  • [promoted]
Director - Client Implementation

Director - Client Implementation

Principal Financial GroupChicago, IL, United States
[job_card.permanent]
We're looking for a Client Implementation Leader to join our team! In this role, you'll lead and coordinate all aspects of client transitions and product implementations, serving as a strategic lia...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation ManagerChicago, IL

Implementation ManagerChicago, IL

LoopChicago, IL, US
[job_card.full_time]
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers.Bad data and inefficient workflows create friction that limits working capital and raises costs for ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Project Manager

Implementation Project Manager

The LaSalle NetworkChicago, IL, US
[job_card.permanent]
Implementation Project Manager.LaSalle Network is hiring an Implementation Project Manager for a fast-growing SaaS organization in Chicago. This contract-to-hire opportunity is ideal for an Implemen...[show_more][last_updated.last_updated_variable_days]
Supportive Services Implementation Research Coordinator

Supportive Services Implementation Research Coordinator

University of ChicagoChicago, IL
[job_card.full_time]
BSD MED - Infectious Diseases - Chicago Center HIV Elimination - Implementation Research.The Chicago Center for HIV Elimination (CCHE) is situated within the Biological Sciences Division at the Uni...[show_more][last_updated.last_updated_30]
Implementation Consultant

Implementation Consultant

Litera Corp.Chicago, IL, United States
[job_card.full_time]
Join the Legal Tech Revolution at Litera.Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar™ for the legal profession by delivering transforma...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Manager

Implementation Manager

InspirenChicago, IL, US
[job_card.full_time]
Inspiren offers the most complete and connected ecosystem in senior living.Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and tec...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Client Implementation Manager

Client Implementation Manager

Press GaneyChicago, IL, United States
[job_card.full_time]
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industriesa status we earned over decades of deep partnership with clients to help them understand...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Project Manager

Implementation Project Manager

CH RobinsonChicago, IL, US
[job_card.full_time]
Implementation Project Manager.Robinson is looking for an Implementation Project Manager to join our Robinson Managed Solutions (RMS) team. In this role you will be responsible for managing and lead...[show_more][last_updated.last_updated_variable_days]
Implementation Technician

Implementation Technician

Surgical Solutions, LLCChicago, IL, US
[job_card.full_time]
Join Our Team as a Traveling Technician – Implementation Team.We partner with hospitals and surgical teams to deliver high-quality, reliable services that help improve patient outcomes.Implem...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Manager

Implementation Manager

VirtualVocationsChicago, Illinois, United States
[job_card.permanent]
A company is looking for an Implementation Manager III.Key Responsibilities Manage and prepare implementation plans from prospect presentations through to completion Coordinate internal meetings...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
NetSuite Implementation Manager

NetSuite Implementation Manager

ClifyXChicago, IL, US
[job_card.full_time]
Netsuite Implementation Manager.NetSuite Implementation Manager (WEST preferred but location negotiable to any region) - IL - Chicago, IN - Indianapolis, MI - Detroit, MN - Minneapolis, MN - St Pau...[show_more][last_updated.last_updated_30]
Senior Implementation Specialist

Senior Implementation Specialist

KarbonChicago, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

About the Role :

As a Senior Implementation Specialist at Karbon, you'll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You'll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform.

As a Senior Implementation Specialist, you will...

  • Own the customer implementation journey : Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
  • Communicate across multiple stakeholders : Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
  • Facilitate structured onboarding : Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
  • Provide professional guidance : Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
  • Coach through change management : Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
  • Ensure data integrity : Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
  • Identify and mitigate risks : Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track.
  • Collaborate internally : Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
  • Deliver measurable value : Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon.
  • Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You

  • You have 3-5+ years of experience in B2B SaaS Implementations
  • You have 2+ years of end-to-end technical implementation experience
  • You are experienced in project management and comfortable managing multiple customer projects simultaneously.
  • You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence.
  • You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps.
  • You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes.
  • You have a strong attention to detail and pride yourself on accuracy and follow-through.
  • You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
  • You are resilient and adaptable, thriving in dynamic environments where change is constant.
  • You are comfortable working remotely and managing your time independently.

    • Bonus points if you have :

  • Experience in the accounting or tax industry.
  • Previous experience with workflow, accounting, or project management software.
  • Background in software onboarding or enterprise implementations.
  • Knowledge of change management frameworks.
  • Experience in a startup or high-growth SaaS environment.
  • Deep knowledge and hands-on experience using Karbon.

    • Why work at Karbon?

  • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
  • Excellent benefits package including :
  • Paid Flexible Time Off with an encouraged 3 weeks use per year
  • Company paid medical for you and eligible spouse / partner and dependents
  • Company paid dental and vision and eligible spouse / partner and dependents
  • Fully company funded short and long term disability
  • Fully company paid life insurance
  • 401(k) with company matching
  • Flexible Spending Account
  • Up to 8 weeks paid parental leave
  • Work-from-home stipend
  • Work with (and learn from) an experienced, high-performing team
  • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
  • Be part of a fast-growing company that firmly believes in promoting high performers from within

    • As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

    The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location / cost of living in that location, years of experience, skills, and other business needs.

    It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

    The estimated base salary range for this role is :

    $90,000—$110,000 USD

    Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

    We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

    Generally, if you are a good person, we want to talk to you. 😛

    If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

    At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!