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The Office Manager is responsible for overseeing the daily administrative, accounting, and office operations of the automotive dealership. This role ensures efficient financial processes, regulatory compliance, and smooth coordination between departments including sales, service, and management. The Office Manager plays a critical role in maintaining accuracy, organization, and operational integrity within the dealership.
Key Responsibilities
Accounting & Financial Operations
Oversee dealership accounting functions including accounts payable / receivable, payroll, reconciliations, and month-end close
Ensure accuracy of financial records and compliance with GAAP and dealership policies
Prepare financial reports and assist with budgeting and forecasting
Manage floorplan, vehicle inventory accounting, and manufacturer statements
Title, Registration & Compliance
Supervise vehicle titling, registration, and lien processing
Ensure compliance with state DMV regulations, lender requirements, and manufacturer policies
Maintain proper documentation for audits and inspections
Office & Administrative Management
Manage office staff, including hiring, training, scheduling, and performance evaluations
Establish and enforce office procedures and internal controls
Oversee office supplies, vendor relationships, and administrative systems
Act as liaison between dealership departments and ownership / management
Technology & Systems
Manage dealership management system (DMS) and related office software
Coordinate with IT vendors for system updates and troubleshooting
Ensure data accuracy and security across office operations
Qualifications & Skills
3–5 years of office management or accounting experience, preferably in an automotive dealership
Strong knowledge of dealership accounting, DMV / title processes, and compliance requirements
Proficiency with dealership management systems (e.g., Reynolds & Reynolds, CDK)
Excellent organizational, leadership, and communication skills
High attention to detail and strong problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Education
Associate or Bachelor’s degree in Accounting, Business Administration, or related field preferred
Work Environment
Full-time position in a dealership office environment
Occasional extended hours during month-end, audits, or high-volume periods
Compensation & Benefits
Competitive salary based on experience
Health insurance, retirement plan, paid time off, and employee vehicle discounts