It manager [h1.location_city]
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It manager • gresham or
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The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance.This role provides prompt, high-quality support for hardware, software, mobile devices, a...[show_more][last_updated.last_updated_variable_days]
Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
This role goes far beyond basic helpd...[show_more][last_updated.last_updated_30]
Come join Panera Bread an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023! We are also proud to be named a Top Workplace for 2024!.A comprehensive benefit p...[show_more][last_updated.last_updated_30]
Why Wendys / h2pAs a General Manager at Wendys you will lead a team committed to delivering A Cut Above experience to our guests each and every day through a mutual commitment to Delight Every Custom...[show_more][last_updated.last_updated_variable_days]
NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home.We embrace opportunities for personal and professional growth, and encourage our employees to...[show_more][last_updated.last_updated_1_day]
An Engineering Consultant in Camas, WA is hiring a Helpdesk Support Technician to join the team for a great opportunity!.
Manage, prioritize, and respond to incoming requests from end users via walk...[show_more][last_updated.last_updated_variable_days]
Grocery Outlet is one of the fastest growing discount grocery chains in America.We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to le...[show_more][last_updated.last_updated_30]
McDonalds Works For Me / h2pIm going places.I want a satisfying career with good benefits and great opportunities for advancement.
I have a lot to offer and I want to grow.The Job for Me Get a job th...[show_more][last_updated.last_updated_variable_days]
Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.
Today we are the largest Pizza Hut franchisee...[show_more][last_updated.last_updated_30]
Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!.We are also proud to be named a Top Workplace for 2024!.A competitive hourly wag...[show_more][last_updated.last_updated_variable_days]
IT Helpdesk Analyst Opportunity with Traylor Bros.His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day.
Our Mission is to excel at constructin...[show_more][last_updated.last_updated_variable_days]
Senior IT Network Administrator.Information Technology team supporting a multi-company organization with operations around the globe.
The ideal candidate will have significant understanding of netwo...[show_more][last_updated.last_updated_30]
A global technology solutions provider is seeking a Project Coordinator for exciting infrastructure projects with Fortune 500 clients in Gresham, Oregon.
The role involves overseeing project life cy...[show_more][last_updated.last_updated_variable_days]
To profitably operate the restaurant within the practice and procedures established by Taco Bell Corporation and the company.
This position is responsible for cost control, customer service, restaur...[show_more][last_updated.last_updated_30]
To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead mana...[show_more][last_updated.last_updated_30]
As a General Manager at Wendy's you will lead a team committed to delivering "A Cut Above" experience to our guests each and every day through a mutual commitment to "Delight Every Customer.You wil...[show_more][last_updated.last_updated_variable_days]
The City of Gresham is seeking an exceptional, forward-thinking leader to serve as its next City Manager.This is a rare opportunity to guide a dynamic organization, partner closely with the Mayor a...[show_more][last_updated.last_updated_variable_days])
General Manager responsibilities include formulating overall strategy, leading a team of employees, and overseeing all functions of their assigned location, while developing brand awareness within ...[show_more][last_updated.last_updated_variable_hours]
Nurse Manager at Monte Nido & Affiliates, LLC summary : .The Nurse Manager at Monte Nido Clementine Lake Oswego leads the nursing team in a residential treatment program for adolescents with eating d...[show_more][last_updated.last_updated_variable_hours]
IT Helpdesk Analyst
Traylor BrosWashougal, Washington, United States[job_card.full_time]
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Panera BreadHappy Valley, OR, United States[job_card.full_time]
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World Wide TechnologyGresham, OR, United States[filters.remote]
[job_card.full_time]
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Taco BellGladstone, OR, US[job_card.full_time]
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Legendary Dogs (Dogtopia)Gresham, OR, United States[job_card.full_time]
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Monte Nido & Affiliates, LLCClackamas, OR, USA[job_card.full_time]
IT Helpdesk Analyst
Traylor BrosWashougal, Washington, United States[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Diagnose and resolve hardware, software, and peripheral issues Provide hands-on desktop support including installations, imaging, and configurations Support Microsoft Windows and Microsoft 365 environments Manage user accounts and permissions via Active Directory and Entra AD Deploy and support PCs, laptops, iPhones, iPads, and peripherals Perform basic network troubleshooting Maintain and troubleshoot audio-visual equipment Maintain and troubleshoot Apple mobile devices Maintain hardware and software inventory and licensing Coordinate hardware warranty repairs and vendor support Follow IT security policies and maintain confidentiality Create and maintain documentation, help sheets, and FAQs Assist with IT projects and technology deployments Associate’s degree in IT or equivalent experience 2–5 years of IT helpdesk or desktop support experience Strong knowledge of Microsoft Windows and Microsoft 365 Experience with ticketing systems and remote support tools Basic networking knowledge Strong troubleshooting and customer service skills Self-motivated Bachelor’s degree and / or IT certifications Experience with Active Directory, Entra AD, and Windows Server Endpoint management tools such as Microsoft Intune Microsoft SharePoint, Dynamics 365, or Power Platform experience Virtualization or networking hardware experience Call center or customer service background
Position Summary
The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance. This role provides prompt, high-quality support for hardware, software, mobile devices, and basic network issues. The Analyst is responsible for diagnosing and resolving technical problems, managing helpdesk tickets, supporting Microsoft 365 and related platforms, and ensuring a positive customer service experience while maintaining system reliability, security, and documentation.
Key Responsibilities
End User Support & Service Desk
- Serve as the main point of contact for IT support requests via phone, email, ticketing system, remote tools, and in person
- Monitor, prioritize, document, and resolve helpdesk tickets in a timely and professional manner
- Build rapport with users and communicate clearly throughout the resolution process
- Escalate complex or unresolved issues when necessary
- Perform post-resolution follow-ups and analyze recurring issues
Technical Support & Systems
Asset, Security & Documentation
Required Qualifications
Preferred Qualifications
Working Conditions & Physical Requirements
Office-based role with occasional travel to other offices or job sites. After-hours or on-call support may be required. Ability to perform hands-on technical work and spend extended periods working at a computer.
Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.