Mail processing [h1.location_city]
[job_alerts.create_a_job]
Mail processing • syracuse ny
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Overview
Scope of Responsibilities : Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary : Responsible for all aspects related to entering of medication orders and workflow management.
Responsibilities
Job Duties :
- Responsible for daily preparation of call center workflow
- Responsible for accurate data entry of incoming prescriptions and refills
- Responsible for maintaining prescription refill requests
- Responsible for Foundation Assistance management
- Responsible as a backup for inbound / outbound calls as required
- Responsible for accurately selecting billing and shipping methods for incoming patient orders
- Provide clinical services in TherigySTM
- Provides resolution to customer service issues to ensure member satisfaction
- Work with members to provide resolution to payment related issues on accounts / orders
- Maintain and keep reasonable production as determined by supervisor
- May assist in orienting and training new employees
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications
Attendance Requirements :
Educational Requirements :
Experience :
Special Conditions of Employment :
Job Skill Requirements :
Compensation : $18.00-21.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.