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ServerHearth Pizza Tavern • Atlanta, GA, US
Server

Server

Hearth Pizza Tavern • Atlanta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Description:

Hearth Pizza Tavern in Sandy Springs is Looking for Outgoing, Dynamic, Energetic Servers to Join Our Team!

Hearth Pizza Tavern is a place like no other. All fresh, oven-fired pies with a wide selection of beers, wines, and spirits. All of our food is fresh and made in our own kitchen, right down to homemade dough, cheeses, and toppings. Top-shelf food with a tavern feel. Guests will enjoy what we like to call “Hearth-Fired Happiness.”


The ideal candidate is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for: helpful, kind, fun to be around, and guest-obsessed. Having extensive knowledge of beer, liquor, wine, and cocktails is essential. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you.


Availability: AM and PM Shifts - Weekends are a MUST!

Pay: $2.13 an hour plus tips


Job Responsibilities (include but are not limited to):

  • Set dining area for service; condiments, candles, napkins, service plates, and utensils, per restaurant standards.
  • Follow sanitation, safety, and the company’s Alcohol Awareness policy.
  • Keep an eye on patron intoxication levels and respond appropriately
  • Following the 10 Steps of Customer Service.
  • Follow first-time guest procedures.
  • Greet tables promptly
  • Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
  • Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
  • Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food.
  • Serve food and drinks to guests in a timely and professional manner
  • Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
  • Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
  • Close out all checks at the end of every shift
  • Maintain a clean and organized dining area, server stations, and drink stations.
  • Offer special assistance to patrons with specific needs, such as highchairs for children
  • Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
  • Use the POS system accurately
  • Perform side work and side duties as assigned
  • Prebus
  • Properly open and pour wine at the tableside
  • Thank guests for dining with you and invite patrons to return
  • Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
  • Adhere to grooming and appearance standards consistently - follow Dress Code.
  • Promptly address customer service issues and refer to management when necessary
Requirements:


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Server • Atlanta, GA, US

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