A company is looking for a Client Success Manager.
Key Responsibilities
Manage client relationships as the primary point of contact from project kickoff to closeout
Coordinate and oversee multiple concurrent engagements, ensuring project milestones are met and risks are flagged early
Enforce scope discipline and handle change requests while maintaining strong client relationships
Required Qualifications
4+ years of experience in technical project management or client delivery at a software services or consulting firm
Working knowledge of Salesforce and / or MuleSoft
Experience in a Kanban-style, agent-orchestrated project management model
Hands-on experience using AI tools in day-to-day workflows
Ability to manage high-volume, high-context-switching engagements effectively
Client Success Manager • Charlotte, North Carolina, United States
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