A company is looking for a Service Desk Analyst to provide technical support and customer service.
Key Responsibilities
Provide Level 1 technical support to users via phone, email, or chat
Diagnose and resolve technical issues, including hardware and software troubleshooting
Document and escalate unresolved issues while ensuring proper ticket management
Required Qualifications
6-12 months of experience in a Service Desk or technical support role
6-12 months of customer service experience in a professional setting
High School Diploma or GED
Strong troubleshooting and documentation skills
Ability to work weekdays from 9 : 00am-5 : 30pm EST
Service Desk Analyst • Hartford, Connecticut, United States
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show more
Customer Service Dispute Resolution Analyst.Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what they do, ...Show more
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.With our three market ...Show more
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.Working here means having every opportunity to achieve your goals and to ...Show more
ServiceNow Business Analyst - ITSM (Remote).We are seeking a ServiceNow Business Analyst with a strong focus on IT Service Management (ITSM) to support and enhance ServiceNow platform capabilities....Show more
Responsible for the data capture, analysis & reporting of data information to assist the Trinity Health leadership team achieve operational efficiency.Responsible for auditing of department informa...Show more
The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level.The Specialist guides, assists, coordinates and follows-up on client questions, p...Show more
The selected candidate will train in the office 100% of the time.Once training is completed, this is a hybrid role - 3 days working in the office and 2 days working from home.Troubleshoots problems...Show more
Boomband is working directly with Athenahealth to connect them with people who are a strong fit for this role.Senior Incident Responder (Incident Response, Forensics, InfoSec).This is a highly tech...Show more
Loan Servicing Operations Support Analyst I.Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tr...Show more
Warehouse Management Systems Specialist.Continuous Improvement collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels.Create pr...Show more
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.With our three market ...Show more
At Preply, we're all about creating life-changing learning experiences.We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep grow...Show more
Job Opportunity At A Fortune Global 500 Organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know ...Show more
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show more
Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...Show more
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Supporting the client by ensuring optimal pe...Show more
Customer Service Dispute Resolution Analyst.Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, kn...Show more
){kind=logo}
