A company is looking for a Customer Success Manager to manage client relationships and ensure value delivery.
Key Responsibilities
Build trusted relationships with clients and serve as the main contact for success and support
Lead onboarding processes and conduct monthly check-ins to align on usage trends and client needs
Monitor customer health and engagement, identifying risks and opportunities for growth
Required Qualifications
2+ years of experience in Customer Success, Account Management, or similar client-facing roles
Proven ability to manage customer relationships and support mid-level stakeholders
Experience with customer health monitoring and driving measurable value realization
Proficiency with CRM systems and success tools for tracking engagement
Bachelor's Degree in marketing, advertising, sales, business, or equivalent experience
Customer Success Manager • Pasadena, California, United States
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