Talent.com
Customer Service Representative
Customer Service RepresentativeWagner Mechanical • Albuquerque, NM, US
Customer Service Representative

Customer Service Representative

Wagner Mechanical • Albuquerque, NM, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Customer Service Representative (CSR) – High Volume Call Center

Location: Albuquerque, NM – Wagner Mechanical

Schedule: Full-Time | Monday–Friday, plus weekends as needed

Compensation: $17–$20/hour + Incentives

About Us

Since 1929, Wagner Mechanical has been dedicated to providing trusted HVAC, plumbing, and electrical home repairs. With nearly a century of experience, our team takes pride in delivering reliable service, quality workmanship, and lasting comfort for every home we serve.

Why Join Us?

  • Competitive hourly pay + weekly pay
  • Incentive opportunities
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) & Paid Holidays
  • Company-Paid Life Insurance
  • Short-Term & Long-Term Disability
  • Employee Assistance Program (EAP)
  • Opportunities for advancement in a company that promotes from within

What You’ll Do

  • Handle high-volume inbound calls with professionalism and accuracy
  • Convert inbound inquiries into scheduled, revenue-generating service appointments
  • Make outbound calls to schedule, confirm, and follow up on appointments
  • Resolve customer concerns while maintaining composure and professionalism
  • Enter and manage data accurately within our CRM system
  • Collaborate with dispatch, technicians, and internal teams to avoid scheduling errors
  • Conduct follow-up calls with customers to ensure satisfaction and explore additional service opportunities
  • Participate in training sessions and remain informed on service updates, offerings, and procedures

What we are looking for:

  • Excellent verbal and written communication skills
  • Positive, professional, and friendly demeanor
  • Strong problem-solving and multitasking abilities
  • Self-motivated, organized, and team-oriented
  • High school diploma or equivalent (Associate’s or higher a plus)

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Create a job alert for this search

Customer Service Representative • Albuquerque, NM, US

Similar jobs

Patient Services Representative

DCI Donor ServicesAlbuquerque, NM, US
Full-time

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professiona...Show more

 • Promoted

Patient Service Rep

Armada Physical TherapyAlbuquerque, NM, US
Full-time

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.PRN brings together some of the most trusted PT brands across the West ...Show more

Call Center Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupRio Rancho, New Mexico, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc...Show more

 • Promoted

Customer Service Representative

FYZICAL Therapy and Balance CentersAlbuquerque, NM, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...Show more

Luxury Customer Service Representative (Remote)

The Claros TravelsAlbuquerque, New Mexico, United States
Remote
Part-time
Quick Apply

The Claros Travel is a growing luxury services company dedicated to creating seamless, personalized, and high-quality experiences for our clients.We are seeking a professional and customer-focused....Show more

Entry Level Customer Service - Albuquerque

Fidelity InvestmentsAlbuquerque, NM, United States
Full-time

Do you genuinely enjoy making a difference in the lives of others? If you answered “.Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) in our Albuquerq...Show more

 • Promoted

Virtual Pharmaceutical Sales Representative

Syneos Health/ inVentiv Health Commercial LLCAlbuquerque, New Mexico, United States
Full-time

Join Syneos Health as a Virtual Sales Representative.At Syneos Health, we challenge the status quo, collaborate to deliver innovative solutions, and are passionate about changing lives.As part of o...Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Albuquerque, NM, United States
Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...Show more

 • Promoted

Customer Service Representative (TRD #1501)

State of New MexicoAlbuquerque, NM, United States
Full-time

This position is a Pay Band C2.Interviews are anticipated to be conducted within two weeks of the advertisement closing.PLEASE MAKE SURE TO ATTACH YOUR TRANSCRIPTS TO CERTIFY DEGREE (IF APPLICABLE)...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Los Lunas, New Mexico
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Sales / Customer Service Representatives

New BalanceAlbuquerque, NM, US
Full-time

New Mexico Shoes and New Balance are elite running and athletic shoe stores.We currently have two locations at 1331 Juan Tabo NE 87112 and 3731 Ellison NW 87114.Our rapid growth is creating excelle...Show more

Customer Service Representative

The Siegel GroupAlbuquerque, NM, United States
Full-time

Customer Service Representatives are often the first staff members that current, new or prospective residents meet.This is the only opportunity to make a positive first impression.Greet all custome...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAMeadow Lake, New Mexico
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

American Airlines Customer Service Representative (Remote)

TradeJobsWorkforce87006 Bosque, NM, US
Remote
Full-time

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and prov...Show more

 • Promoted

Teller/Customer Service Rep FT (Albuquerque)

First American BankAlbuquerque, NM, USA
Full-time
Quick Apply

Greet bank customers and provide quality service as a teller and personal banker.Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers.Pr...Show more

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausLos Lunas, NM, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Mortgage Servicing - Customer Service Representative

Leidos IncAlbuquerque, New Mexico, United States
Full-time

Mortgage Servicing Professionals.Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their.Mission to cre...Show more

 • Promoted

Customer Service Manager

Bernalillo CountyAlbuquerque, NM, United States
Full-time

Job Posting Title:Customer Service Manager Department:Assessor Location:415 SILVER AVE SW Pay Range:$54,018.Close Date:March 2, 2026 Employees at Bernalillo County enjoy the ability to team up with...Show more