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Vallejo Insurance Associates
Licensed Insurance Customer Service RepresentativeVallejo Insurance Associates • Vallejo, CA, US
Licensed Insurance Customer Service Representative

Licensed Insurance Customer Service Representative

Vallejo Insurance Associates • Vallejo, CA, US
10 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Welcome to Vallejo Insurance Associates, where we believe in building lasting relationships grounded in trust and exceptional service right here in Vallejo, California. We're more than just an insurance agency; we're a dedicated team passionate about supporting our community.

We're looking for a kind and capable Licensed Insurance Customer Service Representative to join our close-knit team.

In this role, you'll be helping our customers with their day-to-day insurance needs.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Health Insurance

Disability Insurance

Retirement Plan

Life Insurance

Casual Fridays

Great Christmas Parties

Paid Holidays

Paid Sick Leave


Responsibilities
  • Serve as the primary point of contact for our valued clients, addressing their insurance inquiries with warmth and efficiency.
  • Assist policyholders with policy changes, endorsements, and billing questions, ensuring accuracy and clarity.
  • Process new insurance applications and policy renewals, maintaining meticulous records.
  • Provide support to our sales team by preparing quotes and policy documentation.
  • Identify opportunities to enhance client satisfaction and retention through proactive outreach.
  • Collaborate with team members to ensure a smooth and positive customer experience from start to finish.

Requirement
  • Valid California Property & Casualty Insurance License required.
  • Minimum of 1 years of experience in an insurance customer service role.
  • Excellent communication abilities, both written and verbal.
  • A genuine desire to help others and resolve their insurance-related inquiries.
  • Proficiency with insurance agency management software and standard office applications.
  • A proactive approach to problem-solving and attention to detail.
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Licensed Insurance Customer Service Representative • Vallejo, CA, US

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