Talent.com
Program Director
Program DirectorServiceNet • Wilbraham, MA, US
Program Director

Program Director

ServiceNet • Wilbraham, MA, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Program Director
Developmental Brain Injury Services
Location: Wilbraham, MA
Pay Rate: $50,079-$52,139
Schedule:
  • Monday-Friday, 9a-5p
  • On-call schedule / rotation
  • On-site - Office located at residential program

Position Summary
At ServiceNet’s Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe, enjoyable, and meaningful lives at home and in their communities. Using Positive Behavior Support (PBS) strategies, our staff work collaboratively to create empowering environments that evolve with the needs and goals of those we serve.


As Program Director, you’ll lead the daily operations of a residential program, ensuring high-quality care, program compliance, and staff leadership—while fostering a culture of respect, creativity, and personal growth.


Key Responsibilities
  • Support the successful launch of a new residential program, including home setup, furnishing, hiring, and staff training.
  • Ensure ongoing compliance with licensing and regulatory standards.
  • Lead, teach, and model best practices for staff using PBS strategies.
  • Oversee the health, safety, and daily living needs of residents—nutrition, medical care, hygiene, and recreational engagement.
  • Manage individual financial needs and reporting.
  • Participate in a rotating 24-hour on-call schedule and coordinate coverage during staff absences.
  • Contribute actively to ISP reviews, treatment team meetings, and individualized planning (goals, behavior plans, safety plans).
  • Organize and lead regular program staff meetings.
  • Maintain agency certifications and documentation standards.
  • Perform additional duties as assigned by the Director of Operations.

Qualifications
  • Supervisory/management experience preferred.
  • Minimum of a High School Diploma or GED required.
  • Experience working with individuals with brain injuries or developmental disabilities.
  • Valid driver's license with a clean driving record.
  • Strong communication, organizational, and computer skills.
  • Preferred certifications: MAP, PABC, CPR/First Aid.
  • Ability to pass a background screening (CORI).

Compensation & Benefits
  • Salary: $50,079–$52,139
  • MAP differential: $2/hr
  • Time Off: Generous paid time off package
  • Insurance: Comprehensive medical and dental coverage
  • Retirement: 403(b) with employer match
  • Other Benefits:
    • Paid orientation and ongoing training
    • Tuition assistance
    • Advancement opportunities
    • Paid life insurance
    • Long-term disability insurance

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn more about ServiceNet
https://www.servicenet.org/


ServiceNet is an equal opportunity employer.
Create a job alert for this search

Program Director • Wilbraham, MA, US

Similar jobs

Travel CT Tech - $1,936 to $2,164 per week in Summerville, CT

AlliedTravelCareersSummerville, CT, US
Full-time

AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Summerville, Connecticut, 36607!.Now Hiring: Allied Healthcare CT - Summerville, SC.Contact us for Pay Infor...Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Experienced New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionWest Warren, MA, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more

 • Promoted

Clinical Program Manager (LCSW, LPC, or LMFT) - Adolescent residential unit

Natchaug HospitalHebron, CT, US
Full-time

Natchaug Journey House (10187).Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.We invite you...Show more

 • Promoted • New!

Nurse Manager - ASC and PACU

Manchester Memorial HospitalStafford Springs, CT, US
Full-time

Work where every moment matters.Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.We invite you to ...Show more

 • Promoted

Tax Senior / Manager / Senior Manager / Director Asset Management

Catalyst LabsStorrs Mansfield, CT, United States
Full-time

Tax Senior / Manager / Senior Manager / Director Asset Management.Connecticut, Connecticut, United States Or refer someone Job Openings Tax Senior / Manager / Senior Manager / Director Asset Manage...Show more

 • Promoted

Summer Day Camp Director

KE CampsHampden, MA, USA
Full-time
Quick Apply

KE Camps is the leading provider of summer camps for country clubs nationwide.We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-age...Show more

Border Patrol Agent (BPA) Experienced - New Hire Sign-On and Retention Incentives

US Customs and Border ProtectionWest Warren, MA, US
Full-time

Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe youre lo...Show more

 • Promoted

Remote Corporate Development Associate - AI Trainer ($50-$60 per hour)

Data AnnotationRockville, Connecticut
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Travel CT Tech - $2,415 to $2,699 per week in Columbia, CT

AlliedTravelCareersColumbia, CT, US
Full-time

AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Columbia, Connecticut, 06237!.Now Hiring: Allied Healthcare CT - Columbia, MO.Contact us for Pay Information...Show more

 • Promoted

Clinical Operations Resource RN - Quality and Safety

Hartford HealthCare Medical GroupEllington, CT, US
Full-time

Silas Deane Hwy Wethrsfld (10181).Start here at Hartford HealthCare and be part of something better!.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common...Show more

 • Promoted

Asst Nurse Manager (RN) - The Ridge Recovery Center

RushfordStafford Springs, CT, US
Full-time

Windham Rd Willimantic (10534).Mon, Tue, Thu, Fri 3P-11:30P, Wed 12P-8:30P.Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing ...Show more

 • Promoted

Delivery Driver - Sign Up in Minutes

DoorDashStafford, CT, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Psychiatrist - Associate Medical Director - Inpatient Adult - Mansfield, CT

Hartford Healthcare (HHC)Mansfield Center, CT, US
Full-time

Natchaug Hospital Mansfield Ct (10155).Associate Medical Director - Inpatient Services, Natchaug Hospital - Mansfield, CT.Work where every moment matters.Every day, almost 30,000 Hartford HealthCar...Show more

 • Promoted

Behavioral Health Programs Manager — Clinical & Operations Lead

Hartford HealthCareMansfield Center, Connecticut, United States
Full-time

Hartford HealthCare is seeking a Manager of Behavioral Health in Mansfield Center, Connecticut.This role involves clinical and administrative oversight for the Journey House program, ensuring quali...Show more

 • Promoted

Clinical Program Manager (LCSW, LPC, or LMFT) - Adolescent residential unit

Hartford HealthCareMansfield Center, Connecticut, United States
Full-time

Location Detail Natchaug Journey House (10187) Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do,...Show more

 • Promoted

Residential Instructor (DSP, DCW, RI)

Alternative Services Connecticut, IncEast Haddam, CT, USA
Full-time
Quick Apply

Monitor consumer behavior and implement consumer behavior management programs or other programs as applicable.Document everything on appropriate forms.Document all shift activities and incidents in...Show more

Remote FP&A Manager - AI Trainer ($50-$60 per hour)

Data AnnotationRockville, Connecticut
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashStafford, CT, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more