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Health Navigator
Health NavigatorVirtualVocations • Hialeah, Florida, United States
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Health Navigator

Health Navigator

VirtualVocations • Hialeah, Florida, United States
6 days ago
Job type
  • Full-time
Job description

A company is looking for a Health Navigator.

Key Responsibilities

Conduct educational calls to advise members on benefits, complete health needs assessments, and refer them to appropriate programs

Engage with members to address gaps in care, assist with provider location, and schedule appointments

Manage system work queues, screen members for eligibility, and facilitate inquiries and complaints related to programs

Required Qualifications

Associates Degree in education, communication, or a health-related field, or equivalent work experience

2 years of experience in a customer service support role

Ability to work independently and in a team environment

Knowledge of medical terminology

Proficient organizational skills and effective time management

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Health Navigator • Hialeah, Florida, United States

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