Human Resources Manager (Support Center)

Summary of Job Description:

The Human Resources Manager (Support Center) position is responsible for developing and coaching leadership, including partnering in People Planning, developing and executing staffing plans, and providing training courses to leadership and associates in assigned corporate departments. This position also facilitates resolution of associate relations issues. The Human Resources Manager participates in enterprise-wide HR projects and special initiatives and may lead smaller projects.

Job Responsibilities:

• Partners with corporate departments in the facilitation of People Planning involving the development and coaching of associates; evaluates internal candidates for vacant/new positions, and identifies high potential associates.
• Coaches and advises the leadership team for assigned corporate departments on hiring high quality associates compatible with PRG mission and culture, conducting effective associate performance evaluations, assisting associates with career and personal development, and resolving associate relations issues, conducting investigations as needed,
• Develops and executes corporate staffing plan, working closely with corporate department heads, to ensure both internal and external pipeline of candidates; forecasts staffing needs to fill vacant positions on a timely basis and provide for future company growth; analyzes local labor market and identifies special market dynamics; and sources external candidates using a variety of sources (internet, job fairs, etc.). Partners with internal and external recruiters as necessary.
• Coaches leadership on associate relations to achieve problem resolution without litigation; conducts timely and thorough investigations involving associate complaints and disputes and prepares documentation of issues; resolves issues. Involves Director in achieving resolution of complex associate relations issues.
• Conducts a variety of training classes to enhance associate capabilities, including training related to compliance, recruiting, talent management, etc. May also conduct orientation sessions for new hires to ensure retention and understanding of PRG mission and culture. Follows up with new hires to ensure adequate and appropriate training opportunities and courage their participation.
• Participates in HR projects and special initiatives with enterprise-wide impact and may lead smaller projects and special initiatives (i.e., less than enterprise-wide impact).

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background & experience:

• Bachelor’s degree required; business and/or HR majors and PHR/SPHR or equivalent preferred. Bilingual (Spanish) a plus but not required.
• 5+ years of HR Generalist experience in employee relations, training and development, and recruiting, preferably in a retail/hospitality operations environment, with increasing management responsibility.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: M2: $112,500 - $158,000 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.