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Provider Liaison
Provider LiaisonLoyal Source • Orlando, Florida, US
Provider Liaison

Provider Liaison

Loyal Source • Orlando, Florida, US
30+ days ago
Job type
  • Full-time
Job description

The Provider Liaison (PL) is Responsible for developing and maintaining strong relationships with network physicians and internal business partners leading to the achievement of physician satisfaction, provider network growth and efficiency. They will work as a connection between Operations, QA, and the training team to ensure the Providers to do their part and meet all compliance and contractual guidelines.

Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation.

Responsibilities

Responsible for maintaining Provider Network accounts within all applicable systems and ensuring providers meet all program eligibility requirements.

  • Work with internal teams to ensure all VA TRAIN and MDE4VETS Training requirements have been met
  • Establishes and maintains ongoing communications with assigned provider accounts utilizing routine emails and phone calls
  • Anticipates and resolves potential issues to avoid downstream problems and optimize the provider experience
  • Assist with ensuring all pending actions in the MDE4VETS ques are completed in a timely manner
  • Maintain updated availability for providers in MDE4VETS and Salesforce
  • Coach providers on company best practices to help achieve ability to complete quality medical reports per contractual requirements in a timely manner
  • Collaborates closely with teammates, other internal teams and external partners as needed
  • Through trend analysis, seeks to optimize provider experience and provides recommendations based on trends to increase provider experience and efficiency
  • Perform other duties and responsibilities as assigned
  • Assist with finding provider coverage for special events
  • Facilitate meetings to enhance training and communication for both internal and external stakeholders

Pay Rate: $24/hr

Requirements

·Bachelor’s degree from an accredited college in a healthcare related field or equivalent experience/combined education.

·Ability to adapt to a changing environment and handle multiple priorities

  • Must have Administrative and Customer Service background of 3+ years

·Excellent writing and analytical skills

  • Ability to communicate effectively with different groups/individuals.
  • Excellent organizational and time management abilities
  • Ability to multitask and prioritize task effectively

Preferred Requirements

  • MDE experience

About Loyal Source

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Provider Liaison • Orlando, Florida, US

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