Sales Manager (Full Time) - 24H961

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love what you do. Carter’s Careers.

As a Full Time Sales Manager, you will be the first face of the brand for growing families.You’llcongratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school,andall the big and little moments on their parenting journey. We’relooking for a leader who fosters a welcoming and inclusive environment, values andoptimizesskills and talents,andcontinuallyeducatethemselves and their team on product styles, features,and benefits.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s,OshKoshB’gosh, Skip*Hop,and Little Planet brands. Carter’s is the #1 most-purchased children’s clothingbrand.*We’vebecomeanindustry leader by providing quality— fromthe first Original Bodysuit®to the lasting careers we offer our team.We’vekept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.A Carter’scareerdoesn’tfeel like a job. It feels likeconnections,between customers, teams,and families. Caring, teamwork, flexibility, and growth are what make us different.What’snot to love?

Benefitswe love:

• Schedulesthat fit your life.Maintainingbalance is important to us,which is why your schedule will allow you tofocus on all aspects of your life.

• Benefits andperksthat make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

• Education “Advance You”Program, which helpsyouearn a GED or a bachelor’s degree tuition-free or learn English as a second language!

• Paid time off, holidays, and parental leave, as well as adoptionassistance, charitable matching gifts, and much more!

• The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career.

• Development programstohelp you grow in your current role and beyond. Whetheryou’relooking to join us for a short whileor a long-term career, youwillgrow at Carter’s.

• Additionalgreat benefits

WhatYou’llDo:

• Become a product and brand expert ofour brandsto help families navigate every moment from preemie to size 14

• Welcome customers with a warm greeting andprovide assistancewith our product styles, features,and benefits

• Maintain agenuinecustomer focus on the sales floor

• Foster a positive, safe,and inclusiveenvironment for employees and customers

• Consistently model service standards and omni-channel experience while coaching others to success

• Leadand executean assigned business focus area through planning and detailed follow through

• Perform Leader on Duty supervisor responsibilities by driving results and respondingto customer concernstimelyand withanappropriate resolution

• Utilize customer feedback toidentifyareas of opportunity to implement actions to drive results

• Build customer loyalty through Company sponsored programs, including credit

• Offer consistent, in the moment feedback to store team andraise performance concerns to Store Manager

• Recognize exceptional performancethrough positive reinforcement and appreciation

• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualitieswe’dlove in a candidate:

• A positive and solutions-oriented mindset

• Effective and professional verbal and written communication skills

• The ability to manage multiple tasks at once

• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

• A variety of skills and experiences

• A high school diploma or GED

You can:

• Lift40 pounds as needed, with frequent bending, stooping, reaching, pushing,and pulling

• Standor walk forextended periodsof time; climb up and down a ladder

• Provideavailabilitythatmay include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’sfor all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Additionalinformation:

Applications will be accepted until at least 7 days after the posting date.

Carter'sdoes not use AI to make any decision in our hiring process.

NOTE: Thisjob description isall-inclusive.The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carter’s mayreasonably alteryour duties, responsibilities, job title, and location.

*Source:Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.